2131 Kalakaua Avenue, Waikiki, Honolulu, HI 96815, United States
#122 of 316 hotels in Honolulu
Guests' ChoiceBased on 440 hotel reviews
7.6Cleanliness
7.9
Comfort
8.0
Location
9.0
Facilities
7.6
Staff
8.7
Value for money
7.7
Free WiFi
8.6
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End of dialog contentReviewed: 22 June 2024
Marilyn
New ZealandNo jug or tea available
So close to everything
Stayed in June 2024
Reviewed: 18 June 2024
Tony
Australiastreet noise. if possible request a room on pool side, not street side
location fantastic, room clean tidy and as expected
Stayed in June 2024
Reviewed: 15 June 2024
Juhee
United StatesThere was a little spot on the carpet.
Location. Close to the beach and variety of restaurants and stores. Parking is not in the same building, but only 2-minute walk (there is a shortcut between buildings by a watch store). There is a little kitchenette with an induction stove with cooking pots/utensils as well.
Stayed in June 2024
Reviewed: 13 June 2024
Dl
United StatesThere was nothing for me to complain about
Very nice!
Stayed in June 2024
Reviewed: 10 June 2024
Brian
United StatesHad only 1 hiccup with WiFi and they suggested we log in to the room next door which was being remodeled. Bingo, problem solved.
One of the less expensive places to stay, but right in the heart of things. It's not the Ritz, but if you want to save a couple thousand on a room where you won't spend much time, it's plenty comfortable. Maid service was phenomenal. Always someone at the front desk with a smile and eager to please. Only a 5 minute walk to the beach. Next door to amazing food. Across the street for anything else you might need.
Stayed in June 2024
Reviewed: 5 June 2024
Jacqueline
United StatesI did not like that the room was not fully clean. There was an earring by the window which means that it was not properly cleaned. There was also some dust in the bathroom, so, in general, it could have been cleaner.
I liked the location of the hotel, it was very close to many businesses and bus stops. It was very close to the beach which was also very nice. I also liked the location of our room as it was facing the pool.
Stayed in June 2024
Reviewed: 2 June 2024
Tom
CanadaFront Desk Staff
Location
Stayed in May 2024
Reviewed: 23 May 2024
Nancy
United StatesThe "damp" air-conditioning and the "small" suite!
The location of the hotel was good for walking in Waikiki. The place was remodeled quite well although some things were still not the greatest. The water was hot and plentiful. The staff was gracious and the room attendants were very good. We choose to not have our room done daily but I think they would have done it if needed. The air conditioning seemed very "damp" but perhaps it was due to the rainy weather. It was a queen suite which was small for a "suite". Everything is extremely expensive in this area and since we booked ahead, it was a good rate for the area.
Stayed in May 2024
Reviewed: 22 May 2024
Jessica
CanadaThere's a pool available. Great location.
Stayed in May 2024
Reviewed: 19 May 2024
Marcel
Germany-I asked for a single fork because I wanted to eat my salad but was told by front desk that I can’t get one because I don’t have a room with kitchenette in it?! -My room wifi stopped working. asked front desk to send someone to fix it but was told she won’t send someone and I should just connect to a different room. -The furniture in the room is definitely old and pretty used. The room definitely needs some new furniture -the room doors in the hallway are pretty dirty too and need some painting
-Amazing location -Big and clean washroom -Room was on poolside so pretty quite at night -Housekeeping was really friendly
Stayed in May 2024
Reviewed: 15 May 2024
Pamela
AustraliaNo seating on balcony
Great location, close to everything
Stayed in May 2024
Reviewed: 14 May 2024
Ian
AustraliaNo tea and only creamer, why can’t real milk be supplied
Rooms were very large, comfortable and well presented
Stayed in May 2024
Reviewed: 11 May 2024
Yue
CanadaThe rooms at the street side are a bit noisy, so if you are a light sleeper, make sure you ask for the rooms on the pool side.
I chose this hotel mostly because the price was reasonable, but it turned out to be a pleasant surprise. The location is very central: we walked to many places that we wanted to go. The room and the bed were clean. The girls working at the hotel are very helpful. We borrowed towels and beach chairs which was expensive to rent at the beach.
Stayed in April 2024
Reviewed: 3 May 2024
Welc-canada
CanadaThe TV and programming weren't up to standard. No HD channels offered that I can find. The channel guide provided don't match to the TV channels.on the TV. The laundry machine available was old and dilapidated.
The staff was friendly and helpful. The room was clean and comfortable.
Stayed in April 2024
Reviewed: 3 May 2024
Michael
Australiarooms at front of hotel exposed to noise from street.
staff very friendly,welcoming and helpful. great location close to everything.
Stayed in April 2024
Reviewed: 1 May 2024
Margaret
United KingdomBedroom furniture a little tired
Close to beach
Stayed in April 2024
Reviewed: 11 April 2024
Ann
AustraliaIt is a great location, with a short walk to Waikiki.
Stayed in March 2024
Reviewed: 2 April 2024
Joanne
AustraliaThe shower door needed attention, and the lift was not always operational.
The friendly staff. They were exceptional in assisting us.
Stayed in March 2024
Reviewed: 30 March 2024
Tammy
CanadaLumpy pillows, they should invest in new pillows.
The location, kitchenette, cleanliness and staff.
Stayed in March 2024
Reviewed: 23 March 2024
Dror
IsraelIt’s can be alittel bit cleaner
Lovely location on the main blvd ( street) 10 minutes walking to Waikiki beach Nearby to restaurants, coffee shop, grocery, everything you need
Stayed in March 2024
Reviewed: 21 March 2024
Sylvia
United StatesRoom felt a bit outdated, but clean enough overall.
Everything was good and as expected. Location is great, a short walk to the beach and plenty of restaurants nearby.
Stayed in February 2024
Reviewed: 20 March 2024
Dana
United StatesOur room faced the street and it was noisy with traffic. Arrival details should be sent with the confirmation and staff should be trained to better explain if people call to ask. We had a hard time finding the hotel. It's just a doorway on a busy street with a small sign. We drove past it twice. When I called to ask how to find it they said it's across the street from Burger King, but failed to say where to park to check in. If you turn right just past the hotel there's a loading zone (if available) where you can park temporarily. Then you park a couple of blocks away at a paid lot after checking in and receiving a parking pass.
The location is terrific - on the main shopping/dining street and a short walk to the beach. Staff were friendly. Room has fridge and microwave.
Stayed in February 2024
Reviewed: 16 March 2024
Rob
CanadaReally enjoyed our stay here. Great value for the area and everything was very close and easy to walk to.
Stayed in February 2024
Reviewed: 12 March 2024
Sharon
New ZealandThe room on the first occasion was run down, lamps didn't work and cupboard doors were hanging at odd angles. On the second occasion, we had a nicer room overlooking the hotel pool. In both rooms the refrigerator froze the contents rather than chilling them. We had to throw out fruit that froze overnight, but quickly learned to go out in the morning instead (nuisance, but doable). the walls are thin and we had to complain twice about noise in the room next door. Although the cleaning staff were pleasant and helpful, at no time were our water glasses or mugs cleaned. The bed sheets were never changed even for the second stay of 7 days. Towels were changed if they were left on the floor. We were advised that towels were available for the beach but at no time told there were also beach chairs. We purchased our own chairs and then found out the hotel had some to loan out. we made the best of our stay and fortunately enjoyed our holiday. We accepted the hotel for what it was.
The hotel is conveniently located within easy distance of the beach, shopping and eateries. We stayed twice, once before our island cruise and then for a week after our cruise. The staff made the effort to allow us early entry into our room, but most guest check out as late as possible.
Stayed in March 2024
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