I was disappointed/surprised not to be able to get a receipt/invoice on the basis that I had paid through Booking.Com? The advantage of the property is that it is not modern corporate i.e it has style in keeping with the charm of Savannah. The disadvantage, for me, of not being modern corporate was the lack of a desk/chair in the room at which to do e-mails on my computer. In any event, the WiFi was slow and inconsistent. Whilst the staff were helpful, to some extent, the issue of the WiFi remained and soured my stay.

The Hotel is centrally situated. Staff are friendly. The rooms are comfortable, quiet, with good storage and shower.

Stayed in June 2024

The parking deck had very low ceilings which damaged the car, this isn’t owned by the hotel but we booked here for the safety of a parking deck.

Very nice staff, room was comfortable, location was very convenient.

Stayed in June 2024

No ice machine or room fridge

Location

Stayed in May 2024

Rooms were not serviced on a daily basis - this had to be specifically requested No facilities for food Safe was not working

Room was a good size Location was excellent being right in the middle of town Staff were very helpful and attentive

Stayed in May 2024

The suggested gym was not right there and was unsuitable for a single older woman to go to. Nice workers but it was isolated downstairs in a basement of a building.

Everyone who worked there was a complete joy. Friendly and had great suggestions. The location was situated to suit us perfectly. No need for car.

Stayed in May 2024

Very noisy parking garage next door. Noise lasted until about 10:00 each night. Bed gave us backaches.

Location

Stayed in May 2024

There were no other amenities like an area to get a drink and sit somewhere besides your room or the busy lobby

Location was fantastic.

Stayed in May 2024

Our room looked out to a parking garage but we were out and about during the day and the room had beautiful curtains. Some of the front desk staff weren’t particularly friendly.

Fantastic location in the historic district, very nicely decorated room, comfortable beds, very clean and quiet. Freshly baked cookies in the evening were a nice touch.

Stayed in May 2024

The location is excellent - everything is walkable and it's near the DOT trolley. The staff was very friendly, the room was large, everything worked. This hotel is an excellent value. Understand there's no bar, no restaurant, and even the lobby is small. But you're in the middle of walkable Savannah and the rooms are fine - you'll enjoy a comfortable stay but you're meals and entertainment will be elsewhere.

Stayed in May 2024

Needs renovation.

Good location.

Stayed in May 2024

dish tv is not great no fridge in room located near some construction which started early

location comfortable bed wonderful staff!!

Stayed in May 2024

No longer serves breakfast; there is no longer a wine and cheese in the afternoon; no room service; no vending machines; if you want a fridge in your room you need to ask for it; there is damp in the building

Location

Stayed in May 2024

Room appeared dated/ tired. Carpet had spots on it.

The staff was excellent, gave great recommendations for dinner and breakfast. Location fabulous.

Stayed in May 2024

Could have been cleaned better. There were paint flakes from some painting and work they were doing on the carpet in our room and I felt the carpet was sticky and not as clean as I would expect. The closet ceiling was not intact and we could have used another luggage rack.

The location was excellent for walking everywhere we wanted to go. So easy to get around town. The staff was exceptional and very friendly. They gave us recommendations for sites and restaurants. It is a small old and historic building which is fun for us, but may not appeal to everyone. The bedding was very nice.

Stayed in April 2024

Not enough hot water (in the morning), bad wifi connection, lobby was very cold, everything a little run-down

Central location, old-style feeling, friendly staff

Stayed in May 2024

It’s due for a bit of a refresh. It’s well-used and some areas, like elevators for one and carpets for another… Don’t want to sound harsh. I’m just letting you know what I think.

Great location. Valet parking available. Furnishings were classic antique looking. The entire staff was very friendly and accommodating.

Stayed in May 2024

The rug behind the bed was dirty but they did vacuum it when I asked. I just don’t like rugs in hotels.

The staff were very helpful and friendly. They were very accommodating. The location is perfect for exploring Savannah.

Stayed in May 2024

No ice available except at front desk. Quite inconvenient. No refrigerator in room. Pillows not the most comfortable. Parking garage across the street was a source of irritating noise on several nights/mornings.

Location was great, in the heart of downtown Savannah and picturesque Reynolds Square. Room was nice old style.

Stayed in May 2024

No restaurant onsite, but that did tell us about Quinn’s that was right behind them.

Centrally located for everything that we planned. Anytime we asked for something they accommodated us immediately.

Stayed in May 2024

Location.

Stayed in May 2024

Beds were squeaky, the bathroom was quite worn (paint peeling off the wall, mold between the tiles in the bathroom), views were of a parking garage.

Beautiful building, incredibly helpful staff and walking distance to the river.

Stayed in April 2024

Bed sloped sloped into middle. Caused back discomfort.

Great facility and awesome location

Stayed in April 2024

Although restaurants were a short walk away, I think breakfast should have been included for the price we paid. Apparently, that was the case in the past. We also had a shower faucet crack and break as well as elevator out of service. Each issue was addressed promptly and thoroughly.

Location was awesome. Room was inviting and cozy. Staff were very friendly and helpful with local activities.

Stayed in April 2024

No breakfast

The Inn was centrally located and had an elevator.

Stayed in April 2024