Only one ice machine. Some sand on the garage floors made maneuvering motorcycles a little tougher. St. Ann street is in dire need of paving but I know that is the city's responsiblity.

The rooms had been refurbished since my last visit and were a nice upgrade. This was the first time I have visited on motorcycles and the valet parking garage was able to accommodate us nicely. The staff was great especially the afternoon shift parking valet and the day shift reservation and check out clerk. Check out was quick and easy and great personalities on the hosts. Enjoyed talking with them.

Stayed in September 2024

The only thing we struggled with was the air condition. It was not possible to adjust the temperature, at least we did not manage, so the option was to adjust the fan instead.

Location was excellent and close to everything we wanted to see. Walking distance to Cafe du Monde for breakfast and a range of excellent restaurants for lunch and dinner. The rooms were spacious and clean. Safe parking for the car.

Stayed in September 2024

The location was great, right down the street from the park and cafes and restaurants The room was quaint and roomy, the hotel was full of charms and the staff was friendly and extremely helpful

Stayed in September 2024

Beautiful well maintained property

Stayed in September 2024

Na

Love it

Stayed in September 2024

There was nothing I can say here

This property is central to everything. Quiet and private facilities were all very good

Stayed in August 2024

Historical charm in the centre of the action! Very walkable to Bourbon St and Frenchman’s Street for evenings out.

Stayed in August 2024

No elevator but that's not possible given such a vintage structure.

Very understanding and helpful staff. Quaint and peaceful atmosphere.

Stayed in August 2024

N/A

Location and staff. Room and facilities were super cozy. Being a colonial building it was very well maintained, charming and clean. People need to be aware that this type of architecture of the 1800’s has small doors, elevators, etc. which may be a challenge and have nothing to do with the hotel itself. We loved our stay.

Stayed in August 2024

We were put in a room across from the elevator. Due to the hardwood floors and the thin doors, it was rather noisy which made it difficult to sleep. Also, the shower door in room 104 needs to be fixed. It continually slides open.

We loved the location near Jackson Square! We were in close proximity to Bourbon Street and within walking distance to everything we wanted to see. The hotel courtyards were beautiful and the pool was cool and relaxing during the hot afternoons. The staff were friendly and accommodating.

Stayed in August 2024

We loved everything about this hotel. It was beautiful, clean and the staff were friendly! Patrice was our absolute favorite!

Stayed in July 2024

Be nice to reinstitute the morning rolls, coffee, pastries and fruits! Nice touch when the offered it Pre-covid

located in the heart of the French Quarter 2 blocks from Bourbon Street. Room has the old French Quarter charm as does the whole hotel!! Room was a deluxe double courtside. Albeit spendy you forget about the cost once your there and enjoying the ALL of IT!

Stayed in July 2024

This is a fabulous location if you are wanting to be near the square and Roya/l Bourbon Street.

Stayed in June 2024

There’s nothing I don’t like about this property

What is not to like? Gorgeous decor excellent location, fantastic staff.

Stayed in May 2024

Can't think of anything.

We stayed in room 227 which was located in a 4-room building overlooking a small courtyard. It was perfect to allow us time to hang out with friends who had travelled to meet us in New Orleans. New Orleans Is HOT in the summer, but the courtyards and pool had plenty of shade and were a nice place to be during the heat of the afternoon. Our room was spotlessly clean and the beds were comfortable. The shower had both an adjustable hand-held shower and an overhead "rain shower"...plenty of hot water and water pressure. Lots of room in the bathroom and closet area. There was also a bar area with a sink in the main room. We drove our own car and the valet brought it to us quickly whenever we needed it. Oh, and the location can't be beat! Close to Jackson Square, Cafe Du Monde, Royal Street, Port of Call, Court of Two Sisters, and only 1 block off of Bourbon Street...but so so quiet. I will always choose this hotel if I am staying in the French Quarter.

Stayed in June 2024

Property staff are friendly. Location was perfect.

Stayed in June 2024

We liked everything.

The location was perfect. It was walkable to everything in New Orleans. It was very clean and the staff was very friendly.

Stayed in June 2024

room had a smoky smell

The staff was exceptional--personable and very helpful! We loved our balcony and enjoyed the swimming pool--very quiet, peaceful, and relaxing place.

Stayed in June 2024

The courtyards are an oasis of calm in the French Quarter. Our interior room had no windows, but the exposed brick was a nice element. The bellhop was outstanding, with useful information. Short walk to Café du Monde, live music on the square, and many restaurants.

Stayed in May 2024

N/A

It was walking distance from everything. The staff was friendly and the hotel was beautiful.

Stayed in May 2024

The rugs throughout the hotel need to be replaced. Try and take a room that allows you to open the windows.

Courtyard and pool area was beautiful. Very comfortable beds.

Stayed in May 2024

What’s not to like?

Everything. Located perfectly and appointed in the most beautiful luxury accommodations. This property is the perfect home away from home in the Quarter. The staff is exemplary and deserves applause and tips. Miss Patrice is an angel! Thank you for another wonderful visit to my favorite city.

Stayed in May 2024

Nothing!

Timeless beautiful property located in the heart of the French quarter.

Stayed in April 2024

Beautiful courtyard, ideal location

Stayed in April 2024