17222 North Black Canyon Highway, Deer Valley, Phoenix, AZ 85053, United States
#100 of 133 hotels in Phoenix
Guests' ChoiceBased on 944 hotel reviews
6.7Cleanliness
7.2
Comfort
7.2
Location
7.4
Facilities
6.9
Staff
7.3
Value for money
7.0
Free WiFi
6.8
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End of dialog contentReviewed: 26 July 2024
Randy
United StatesThe location is hard to get to. It is not connected to a frontage road but a side road that is almost hidden.
The property is being upgraded, but the room was not up to date.
Stayed in July 2024
Reviewed: 13 July 2024
Rodriguez
United StatesCustomer service the night
Bed are comfy
Stayed in July 2024
Reviewed: 30 June 2024
James
United StatesIt was pleasant.
Stayed in June 2024
Reviewed: 22 May 2024
Shelley
United StatesMy bed was lumpy and they don’t serve continental breakfast
Easy access from the freeway
Stayed in May 2024
Reviewed: 20 May 2024
Laurie
United StatesSmell of urine in the hallways and stairwells. Pillows need to be replaced
Location, price, pet friendly
Stayed in May 2024
Reviewed: 16 May 2024
Saowapak
ThailandThe most expensive room of my trip and it wasn’t meet my expectation
Stayed in April 2024
Reviewed: 11 May 2024
Ashley
United StatesNeed new pillows
Location
Stayed in April 2024
Reviewed: 29 April 2024
Helen
United States$50 deposit that was never mentioned
Close to work
Stayed in April 2024
Reviewed: 26 April 2024
Danilo
ItalyAt check in we had to wait 20 minutes and even call the front desk because nobody was there. The guy then didn't even say sorry, gave us our key cards and didn't even tell us how to get to our room. The rooms were not soundproof.
The room was newly renovated, minimalist but comfortable. There's a lot of parking space available. The guy at check out was really friendly and nice. Close to the airport
Stayed in April 2024
Reviewed: 20 April 2024
Barbara
United StatesThe bed pillows were like like bricks...very hard and uncomfortable!
The outside pool and grassy knoll area was relaxing.
Stayed in March 2024
Reviewed: 14 April 2024
Gererd
United StatesIt is definitely an older hotel. Could use renovations
Perfect location for what we had to do
Stayed in April 2024
Reviewed: 9 April 2024
Tonya
United StatesParking lot fills up quickly.
The room was comfortable and cozy.
Stayed in March 2024
Reviewed: 8 April 2024
Kelly
United StatesNo coffee pot in room
Price was reasonable. Room was nice and clean. Everything worked like it should.
Stayed in April 2024
Reviewed: 8 April 2024
Kaori
United StatesThe beds were not that comfortable. The coffee in the lobby is not good.
Location was great. Easy to get on and off the freeway.
Stayed in April 2024
Reviewed: 31 March 2024
Martin
United StatesThe a/c did not seem to cool easily. Awkward to find Small selection of dispensing machines/choices
It felt safe with the cameras that one could see while checking in. No street people hanging anywhere around the hotel. Close enough to food, gas, and stores
Stayed in March 2024
Reviewed: 28 March 2024
Mike
United StatesNo continental breakfast
Stayed in March 2024
Reviewed: 26 March 2024
Aurora
United StatesThe TV situation couldn’t get it on during our stay
Easy off & on access to freeways. Good location with plenty stores near by incase you forget some personal items.
Stayed in March 2024
Reviewed: 23 March 2024
Arthurbegay
United StatesI didn't like how we had to look for our room wondering around not much help from the front desk also my family wanted to go to the pool was disappointed how cold it was I mean least heat up the pool not everyday people spend the night in Phoenix we pasting by
I can't really say what I liked about my stay here was just decent and just had a room for the night a last minute booking for the night was pretty how it was.
Stayed in March 2024
Reviewed: 19 March 2024
Emanuel
United StatesEven though my room was away from the highway the road noise was still very loud.
Convenientlyv located off of I17 with a decent price.
Stayed in March 2024
Reviewed: 17 March 2024
Jollen
United StatesThe location was a bit sus. There was quite a bit of foot traffic in the parking lot, but I made sure to park under a light and in view of the camera. Phoenix is an expensive area and this was one of the cheaper hotels. Probably wouldn’t stay here again, but I have to admit I did sleep well. If you’re going somewhere just to sleep, this hotel is adequate.
The bed was comfortable and the staff was competent and friendly.
Stayed in March 2024
Reviewed: 14 March 2024
Sharlene
United StatesOur room smelled like dirty socks and the walls were peeling off.
Stayed in March 2024
Reviewed: 8 March 2024
Douglas
United StatesThere were no chairs to set in and no place to put a suitcase except for the bed. No small frig for cold things. No safety bars in the bathtub are for support while taking a shower.
Stayed in March 2024
Reviewed: 8 March 2024
Jessica
United StatesShower curtain rod was hanging down so the curtain stayed in the middle. It looked like someone had attempted to fix it, but did not fix it correctly. Not much counter space around the sink. Small issues though. I'm not that picky.
I was concerned that we might be checking in after midnight since it took a little bit to get our rental car and drive 20 minutes to the hotel. Front desk lady was very understanding, nice, and no problem checking in. The place was clean and a good place to crash for the night.
Stayed in February 2024
Reviewed: 7 March 2024
Jack
United StatesThe staff were indifferent and unfriendly. This was a $50 hotel charging $120. I reported an issue with a broken shower curtain rod. They promised to fix it the next day while I was out. When I returned it was still broken. I got charged $10 for a $2 candy bar from a vending machine. I told them about it and they just shrugged their shoulders. I won't be back.
Ample size room. Good lighting. Quiet stay Comfortable.
Stayed in March 2024
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