438 West 33rd Street, Hudson Yards, New York, NY 10001, United States
#6 of 419 hotels in New York
Guests' ChoiceBased on 117 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.3
Staff
9.4
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 12 June 2024
Nauveera
United KingdomRoom could have been bigger. The bathroom sliding door would not slide and it was very hard to wedge it out.
Breakfast was ok. It was not included but I ordered it to my room one day. The $10 admin fee was ridiculous as I ordered coffee for $12 and had to pay $10 admin in that. Not impressed at all.
Stayed in June 2024
Reviewed: 4 June 2024
Wojciech
PolandThe breakfast a'la carte was ok, we can't complain, but we would appreciate having a small buffet as well.
We got an apartment on the 21st floor; the view was stunning. Each day, when we returned to the room in the afternoon or evening, the room was prepared, and chilly music was turned on.
Stayed in May 2024
Reviewed: 18 May 2024
Chohye
New ZealandToo pricy
Location
Stayed in May 2024
Reviewed: 9 May 2024
Daniel
AustraliaNothing.
Location Size and quality of room, amentity within the room Customer service
Stayed in May 2024
Reviewed: 22 April 2024
Martyn
United KingdomNothing
Really stunning design hotel located between Chelsea and Hells Kitchen - great location for us.
Stayed in April 2024
Reviewed: 18 April 2024
Moonchild29
SingaporeWhen we checked in, even though I made the booking under my name and my husband's, the person behind the front desk only acknowledged my husband as the primary booker and addressed me as a "Miss" using my maiden name. While it's my choice to keep my maiden name and not change it to my husband's name, informally, and in the booking itself, I used Mr. & Mrs. ____ for our names. The team should be more sensitive to this nuance and not just assume or treat me like I'm a plus-one.
Located in a new development in west Manhattan, it is close to Hudson Yards, the High Line, Penn Station and downtown and midtown are all within walking distance. Lovely interior midcentury design. Cosy yet spacious rooms -- a plus in NYC!
Stayed in April 2024
Reviewed: 11 April 2024
Michael
MexicoBed too hard
Everything! Great option in NYC
Stayed in March 2024
Reviewed: 20 February 2024
Denise
GermanyVery modern and clean!
Stayed in February 2024
Reviewed: 14 February 2024
Cindy
BelgiumBreakfast was delicious but very expensive, we would have preferred a buffet instead of a la carte table service. We missed some hooks to hang our wintercoats, there would be sufficient space for a few of them in the entry of the room. There is a lot of shelve space but space for clothes(hangers) in the closet is limited.
Beautifully designed hotel at a great location in short walking distance from metro lines. Very quiet at night although in center of Manhattan. Fantastic restaurant (ZouZou) on site. Large floor to ceiling windows with open view, even on the not so high 8th floor. Friendly and helpful staff at reception and door.
Stayed in February 2024
Reviewed: 23 January 2024
Amado
United StatesN/A
Service received upon arrival. Quality of room and size. In room dining service, used twice. Location, easy to access Times Square and MSG.
Stayed in January 2024
Reviewed: 4 January 2024
Rasha
United Arab EmiratesI come to new york quite often, just felt my go too spot took a longer time to reach! I would try during summer.
One of the reasons I chose this pendry is the fact that a floor plan was available of the room type, the room exceeded my expectations! The staff was beyond amazing and the pendry had wholefoods and daily provisions just downstairs!
Stayed in January 2024
Reviewed: 13 December 2023
Gerd
Germanynothing
very nice and luxuriously equipped room very friendly reception
Stayed in December 2023
Reviewed: 5 December 2023
Kenan
United StatesThere wasn’t anything to dislike.
It was very clean and quiet, no interruptions. The best customer service, very kind and welcoming.
Stayed in December 2023
Reviewed: 23 November 2023
Claire
SwitzerlandSpacious with lots of storage room, great location by Penn station and Whole Foods, and fantastic customer service.
Stayed in November 2023
Reviewed: 13 November 2023
Maryam
United Arab EmiratesVery crowded gym for the space
Location and clean
Stayed in November 2023
Reviewed: 5 November 2023
Travelprincess
United StatesWifi
Stayed in November 2023
Reviewed: 31 October 2023
Kevin
United StatesI didn't care for the pillows on the beds.
Wonderful staff, excellent location, beautiful rooms and hotel.
Stayed in October 2023
Reviewed: 30 October 2023
Catriona
IrelandAbsolutely nothing
Fab hotel..spotless, new, loved the location, very chilled but so close to the madness of the city, lovely boutique hotel vibes.. including the staff who were so friendly… beds were like sleeping on a cloud!!
Stayed in October 2023
Reviewed: 30 October 2023
Sarah
United Statesno chargers in the room.
Clean, beautiful and great staff.
Stayed in October 2023
Reviewed: 24 October 2023
Murat
PolandVery comfortable rooms (I recommend higher floors, it gets quieter above floor #12), amazing location, great room service, helpful staff
Stayed in October 2023
Reviewed: 18 October 2023
Jayne
United KingdomNothing
Fabulous hotel, best service from all staff. Rooms spacious, clean and comfortable. Hotel in a nice location.
Stayed in October 2023
Reviewed: 27 September 2023
Rebecca
United KingdomNothing.
The facilities were amazing and everything was just so impressive, from the staff to the gym to the breakfast!
Stayed in August 2023
Reviewed: 20 September 2023
Giora
IsraelExcellent new hotel and team
Stayed in September 2023
Reviewed: 20 August 2023
Maciej
PolandThe best designed hotel in NYC
Stayed in August 2023
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