1320 East Cary Street, Richmond, VA 23219, United States
#10 of 72 hotels in Richmond
Guests' ChoiceBased on 218 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.0
Facilities
8.8
Staff
9.0
Value for money
8.2
Free WiFi
7.3
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End of dialog contentReviewed: 15 September 2024
Chi
Malaysiai cannot connect wifi to my laptop
good location in downtown
Stayed in September 2024
Reviewed: 22 August 2024
Misty
United StatesI often stay here and really like the place. It’s near lots of restaurants and an easy location to reach other parts of Richmond and surrounding locales. The staff are always friendly and helpful. Very convenient for getting at Richmond.
Stayed in July 2024
Reviewed: 19 August 2024
Tina
United StatesN/A
TC and the rest of the staff were friendly and most helpful
Stayed in August 2024
Reviewed: 13 August 2024
Jean-jacques
FranceCleaning only every two days !
Stayed in August 2024
Reviewed: 28 July 2024
James
United StatesNothing really
Location is great
Stayed in July 2024
Reviewed: 17 July 2024
Kimberly
United Statesn/a
convenient location; very clean and comfortable
Stayed in July 2024
Reviewed: 8 July 2024
Marcus
United StatesNo free parking options
Staff was friendly and courteous.
Stayed in July 2024
Reviewed: 28 June 2024
Gwen
United StatesEverything was great.
Location was perfect - walkable to many shops and restaurants. Staff was very helpful and friendly. The room was very clean and comfortable. The air conditioner was on upon arrival which we appreciated due to the near 100 degree outside temperature.
Stayed in June 2024
Reviewed: 28 May 2024
Meghan
United StatesNo on site parking
Located right downtown in the middle of everything literally. This is my go to place I love it here!
Stayed in March 2024
Reviewed: 13 May 2024
Dawn
United StatesThe location and the shuttle service, Richard was fantastic.
Stayed in May 2024
Reviewed: 28 April 2024
Theresa
United StatesI have a hard time believing that I was sleeping in a king sized bed? There were three of us traveling and we had a king size room with a pullout sofa. The pullout sofa was not comfortable even remotely. I have to be honest. And I have a hard time believing that the bed we were sleeping and was a king size. And the only reason I say that is because I was sharing it with a friend. Not my husband.
Perfect location. Clean facility.
Stayed in April 2024
Reviewed: 31 March 2024
Chauffelait1963
United StatesIt would be nice if they had free breakfast. Otherwise, a restaurant opened during the day would be welcomed.
Our room was nice and clean. The bed is very comfortable.
Stayed in March 2024
Reviewed: 8 February 2024
Ashley
United StatesDid not eat it only due to going out to another restaurant.
Stayed in January 2024
Reviewed: 1 February 2024
Marilyn
United StatesUnfortunately because of the area parking is only Valet and a bit high but that is the city. The bar area was nice but WOW, I had a Sauvignon blanc - the only one they had and it was $15 for 6 ounces. Considering you are sitting in the middle of a lobby bar at a Marriott Courtyard, give me a break. The bottle wouldn’t cost as much at the wine store. That was a rip off downtown or not.
The location is very good to easily find a place to grab a bite or have a drink. Dry historic area. We arrived after a 9 hour car trip from Jax Beach and we were quickly registered. The bed and shower were good and the AC after maintenance came to check why it was not cool in our room was good also. We were greeted at the valet station by Yoshua who was engaging, helpful and efficient. As we left we had the extreme pleasure to deal with Cliff to check out our car. He not only helped us with leaving, but we talked about the historic value of the area and gave us some history facts that were very interesting,
Stayed in January 2024
Reviewed: 14 January 2024
Charles
United StatesThe selection of whiskey at The Fall Line Grille is a little lacking.
Absolutely adore this property. The check-in is easy as the staff are friendly and knowledgeable..location, location- the convenience
Stayed in November 2023
Reviewed: 4 January 2024
Sneha
United StatesClean rooms, very nice hotel staff, overall a great experience.
Stayed in December 2023
Reviewed: 11 December 2023
Shareljia
United StatesValet is pricey!
Stayed in December 2023
Reviewed: 5 October 2023
Terrell
United StatesNo parking
Very clean and close to everything
Stayed in October 2023
Reviewed: 3 October 2023
Brian
United StatesThe price of the drinks from the bar is exorbitant.
Comfortable clean accommodations. Facility looks well maintained too.
Stayed in October 2023
Reviewed: 25 September 2023
Pendleton
United StatesNothing
The staff were so lovely and helpful
Stayed in September 2023
Reviewed: 30 August 2023
Joe
United Arab EmiratesInconsistent cleaning of my room
Stayed in August 2023
Reviewed: 21 August 2023
Rhalinda
United StatesI loved it!
It was nice and clean!
Stayed in August 2023
Reviewed: 10 August 2023
William
United StatesNo problem.
Convenient for walking to nearby attractions and restaurants.
Stayed in August 2023
Reviewed: 3 August 2023
Kristi
United StatesBetter ventilation in the bathroom would have been nice. After a hot shower the steam set off our smoke alarm.
The staff was great!
Stayed in July 2023
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