9 Orchard Street, Chinatown, New York, NY 10002, United States
#17 of 424 hotels in New York
Guests' ChoiceBased on 45 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
8.8
Facilities
9.2
Staff
9.0
Value for money
8.0
Free WiFi
9.0
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Showing 1 – 25
Reviewed: 2 September 2024
Alexei
United KingdomNothing :)
After a very stressful time at the airport with our flights getting cancelled a lot of people were rushing to get somewhere booked after the airlines refused to help. On check-in there was a large queue of people so the staff from the bar came round to offer complimentary drinks and comforted everyone as best as they could. The staff on the check-in desk was very patient and lovely given the circumstances and I was able to secure a late check out free of charge to give us more time to recuperate. Then hotel then looked after our baggage and arrange a taxi to come for us later on which really helped us. The room was absolutely amazing, one of the best hotel rooms I've ever seen with beautiful decor, a super comfortable bed, excellent information on the local area and a well stocked mini fridge, it was absolute luxury. The hotel included breakfast which was amazing and all sourced from local suppliers.
Stayed in August 2024
Reviewed: 26 April 2024
Shane
CanadaThe property is a boutique size and in a great walking area but quiet.
Charming and cosy. Beautifully designed and decorated. Staff were so friendly and kind. Room very comfortable. Bathroom large and it and bedroom are really well- designed. Great shower
Stayed in April 2024
Reviewed: 22 April 2024
Apostolos
United KingdomBeautiful hotel. Lovely stuff. AAAA+
Stayed in April 2024
Reviewed: 21 February 2024
Justin
United Statesroom too small
location; cleaness
Stayed in December 2023
Reviewed: 7 December 2023
Philli
United KingdomI would have loved a bath tub
The decor was lovely, the beds super comfortable, daily mineral water replacement and turn down service, very quiet for a Manhattan hotel, free wine hour 5-6 Tues, Weds and Thurs, easy to add Netflix and Apple to the tv
Stayed in December 2023
Reviewed: 4 December 2023
Sandra
United StatesGreat staff! Beautiful property, good food
Stayed in November 2023
Reviewed: 3 November 2023
Jeffrey
United StatesNothing to dislike.
While I haven't stayed at a lot of hotels in NYC this is my favorite. The location is good for me with subway easily accessible, great interesting neighborhood. Service and food was terrific. The croissants for continental breakfast are really good.
Stayed in October 2023
Reviewed: 3 October 2023
Holley
United States
Very good food and restaurant, very nice front desk staff
Stayed in September 2023
Reviewed: 30 September 2023
Anil
NetherlandsNeighbourhood
Very cool
Stayed in September 2023
Reviewed: 15 August 2023
Pai
TaiwanOne of the best hotel
Stayed in July 2023
Reviewed: 30 July 2023
Graziela
BrazilThe price is a bit high for many days, could have a better option for longer stays.
Delicious and a great option for a brunch
Stayed in May 2023
Reviewed: 25 June 2023
Sarah
United StatesHotel is in Chinatown which felt a bit gritty and starkly juxtaposed to the price tag of a stay at Nine Orchard. If you are looking for eye candy and a decent sized room (especially for NYC) under $1k a night this is a good option, but far more appealing neighborhoods are a long walk or pricey Uber ride away.
Gorgeous common areas and exterior. Room decor not quite as impressive, but the small details are well thought out and delivered added comfort and enjoyability to my stay. Breakfast was simple (I didn’t order from the expanded menu) but absolutely delicious.
Stayed in June 2023
Reviewed: 3 January 2023
Constance
United Statesoverpriced for location
great restaurant
Stayed in December 2022
Reviewed: 25 November 2022
Kareem
United StatesCorner Bar was a bit pricey for dinner and not as delicious as some of the other restaurants in the group (Estela, Cafe Altro)
upscale, well-located, elegant, low-key. delicious food and drink program - croissants and madeleines are amazing - and probably the best spaghetti pomodoro one can get for room service anywhere. Swan Room had a beautiful ambiance and solid cocktails.
Stayed in November 2022
Reviewed: 13 October 2023
Graham
United Kingdomservice is poor - had to call numerous times for house keeping to come, service was very slow in restaurant - not great for the room rate you’re paying
rooms are nice but small (but that’s New York), good location, nice bar and food in restaurant is good (if not very expensive)
Stayed in October 2023
Reviewed: 26 July 2023
Danni
ChinaThe attitude of the front desk staff is very indifference, there is a room ready but not allowed to check in early, must let the customer wait until three o 'clock in the afternoon.
Breakfast only includes croissant and coffee and tea, really relly somple breakfast
Stayed in July 2023
Reviewed: 16 May 2023
Anonymous
New Zealandamazing service, amazing bar and restaurant, rooms were awesome!
Stayed in May 2023
Reviewed: 11 September 2024
Nancy
United StatesThere are no comments available for this review
Stayed in September 2024
Reviewed: 26 August 2024
Natalie
SwitzerlandThere are no comments available for this review
Stayed in August 2024
Reviewed: 8 August 2024
Emilia
United KingdomThere are no comments available for this review
Stayed in August 2024
Reviewed: 5 August 2024
Farjad
United Arab EmiratesThere are no comments available for this review
Stayed in August 2024
Reviewed: 1 August 2024
John
United StatesThere are no comments available for this review
Stayed in July 2024
Reviewed: 16 July 2024
Joseph
CanadaThere are no comments available for this review
Stayed in July 2024
Reviewed: 12 June 2024
Keith
IrelandThere are no comments available for this review
Stayed in June 2024
Showing 1 – 25
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