307 West 37th Street, Hell's Kitchen, New York, NY 10018, United States
#156 of 424 hotels in New York
Guests' ChoiceBased on 1756 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.3
Staff
8.7
Value for money
7.9
Free WiFi
8.2
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End of dialog contentReviewed: 17 September 2024
Dmitrii
SerbiaThe most insufficient elevator system in history. The hotel has many floors but just three elevators. There are actual human traffic jams in the lobby. The receptionist was very cold and unwelcoming during check-in. The room is small for the price.
The hotel is pretty new and clean. The price is okay for Midtown Manhattan.
Stayed in September 2024
Reviewed: 16 September 2024
Michelle
United StatesThe bed was very hard, Not comfortable at all, Otherwise everything is fine.
Stayed in September 2024
Reviewed: 14 September 2024
Thies
GermanyRoom was a bit small, but ok
Well located, very clean, comfy beds, nice bathroom, nice staff
Stayed in September 2024
Reviewed: 13 September 2024
Pamla
United StatesThe street block was under construction and loud
Location
Stayed in September 2024
Reviewed: 12 September 2024
Siromi
Sri LankaNothing
Clean, comfortable and location
Stayed in September 2024
Reviewed: 10 September 2024
Elisabeth
FranceThe room was clean and very spacious.
Stayed in August 2024
Reviewed: 9 September 2024
Jacquie
United KingdomPoor food choices. Reception staff weren’t very friendly or helpful. Didn’t know about hold over fee so was a bit surprised when it was added to my bill. Have to wait for 7-10 days for this to be refunded. Rather unfair don’t u think!
Great location. Easy to get everywhere.
Stayed in September 2024
Reviewed: 9 September 2024
Xifeng
ChinaNil
location
Stayed in August 2024
Reviewed: 4 September 2024
Katherine
United StatesNear homeless people.
Proximity to Times Square and Madison Square Garden and train station.
Stayed in September 2024
Reviewed: 4 September 2024
Vilma
IrelandThe cleanlines.
Stayed in August 2024
Reviewed: 4 September 2024
Steven
United StatesThere was no breakfast buffet. The breakfast options were limited.
Really nice location and comfortable rooms
Stayed in August 2024
Reviewed: 1 September 2024
Joseph
United StatesBreakfast not included as in other courtyard stays
It was a very good stay. . Crystal Morales was very helpful. Hope to return soon.
Stayed in August 2024
Reviewed: 31 August 2024
Sonya
United StatesThe rooms were kinda small
The location was great and had a nice look to it very close to everything
Stayed in July 2024
Reviewed: 31 August 2024
Tiesha
United StatesKatherine, the front desk, attendant could stand to be a bit warmer. I arrived after the doors were locked at night. I didn’t appreciate how long it took for her to acknowledge the buzzer and open the door.
I liked the area
Stayed in August 2024
Reviewed: 29 August 2024
Linda
United StatesTiny room... But it's NYC!
Easy walk our Broadway play from the hotel!
Stayed in July 2024
Reviewed: 29 August 2024
Tashonda
United StatesSlow elevator
Great location. Would stay again.
Stayed in June 2024
Reviewed: 28 August 2024
Mccarthy
CanadaStayed for 3 nights with my daughter we had a blast. Excellent location, great service and value, staff very helpful and elevators very fast. Bed comfortable, and A/C worked great. I would recommend this hotel, you can easily walk (with your luggage) from Penn station in about 8 - 10 mins.
Stayed in August 2024
Reviewed: 27 August 2024
Austin_1227
United StatesThe air con was very noisy. Every time it kicked on, it was loud and rickety. We couldnt turn it off because we'd be too hot.
The bed was super comfortable. We were able to get extra pillows easily. Good location; central to everywhere I needed to go. The bathroom was spacious, lots of counter space. Room was clean and organized.
Stayed in August 2024
Reviewed: 23 August 2024
Mariusz
PolandIt was a delightful stay at the Courtyard by Marriott in the heart of Manhattan, NY. The room was clean and fairly spacious by NYC standards, making it comfortable enough for a couple of nights. The staff is eager to help. A good location enables you to reach Times Square, Madison Square Garden, or the Empire State Building within a 10-minute walk.
Stayed in August 2024
Reviewed: 22 August 2024
Moira
United KingdomLocation, clean,
Stayed in August 2024
Reviewed: 21 August 2024
Maria
United StatesThe late check in
The location is great! The room was spacious and very clean !
Stayed in August 2024
Reviewed: 21 August 2024
Seema
IndiaClean polite staff.
Stayed in August 2024
Reviewed: 20 August 2024
Rayhan
AustraliaNothing not to like other than it would have been even better if the gym had a shower or there was a shower & change room available for guest who have a late departure
Very centrally located near Times Square Excellent value for money compared to precious hotel I stayed in.
Stayed in August 2024
Reviewed: 16 August 2024
Dheeraj
United StatesProviding creamer for coffee should not be a big deal. No water, no creamer.. the coffee machine leaks..
Location
Stayed in August 2024
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