112-15 Northern Boulevard , Queens, NY 11368, United States
Based on 113 hotel reviews
7.2Cleanliness
7.7
Comfort
7.8
Location
8.1
Facilities
7.6
Staff
8.3
Value for money
7.1
Free WiFi
8.3
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End of dialog contentReviewed: 9 September 2022
Marissa
United Statesstaff wasn’t friendly, front desk was often unstaffed and there were some hairs in the shower when I arrived
decent place to stay if you’re going to the US Open and they have a free shuttle.
Stayed in September 2022
Reviewed: 2 September 2022
Tedd
United StatesMediocre, no sausages, only some dried out flat things, and no DECAF coffee the first day we were there. One day they had what tasted like artificial bacon. Good eggs, fruit, juice, and bagels. Ate my fill of these items.
Stayed in September 2022
Reviewed: 10 August 2022
Neil
United StatesSome spots on carpeting in room. No wastebasket in bathroom.
Fully stocked breakfast was a plus.
Stayed in August 2022
Reviewed: 9 August 2022
Cynthia
United StatesTraffic noise coming through bedroom window even with air conditioner fan.
Stayed in August 2022
Reviewed: 18 July 2022
David
United StatesIt could of been a little cleaner. Room was a bit musty and the elevator needed a good sanitizing.
Location to Citi Field, the staff were great, the breakfast was good.
Stayed in July 2022
Reviewed: 20 June 2022
Anthony
United StatesMore beds in the suites.
Stayed in June 2022
Reviewed: 13 June 2022
Nicole
United StatesWhat I found difficult was to make a pre-payment for the reservation. I had to finally speak to the Front Office Director. They advised this was due to fraud but if the payment was made in advance I did not understand how the fraud applied.
Great breakfast and smooth check-in process.
Stayed in June 2022
Reviewed: 29 May 2022
Christopher
United StatesThe front desk manager with braids was amazing
Stayed in May 2022
Reviewed: 29 April 2022
Norberto
United StatesImprove parking information on website about valet parking. Website says "We can fit vehicles up to 7' 1". This is not true, the entrance to the parking building clearly states "maximum height 6" 5"". We had the expectation to accommodate a Ford Transit van, but the information on the website was misleading. If the website indicated the actual maximum height we would have looked for other hotels with better parking accommodations.
Breakfast was good. We are a big family, so space was limited to sit all together
Stayed in April 2022
Reviewed: 19 March 2022
Dharmik
United Stateswasn’t the cleanest.
size of king suite room was good.
Stayed in March 2022
Reviewed: 13 March 2022
Josee
United Statespictures show as if bar and restaurant were opened- that’s very misleading
beds
Stayed in March 2022
Reviewed: 28 February 2022
Kelsaw
United StatesThe breakfast is crapy very crappy
There's a Dennys 8 Min. From hotel..
Stayed in February 2022
Reviewed: 15 January 2022
Chibuzor
United StatesLocation was a bit not good.
Breakfast was ok
Stayed in December 2021
Reviewed: 27 December 2021
Kim
United StatesIt was inconvenient because there was no cleaning, there was no soap, and I had to go get my own towels.
The location between Korea town and the airport is very satisfactory.
Stayed in December 2021
Reviewed: 9 August 2024
William
United StatesThis property is a migrant sanctuary site. Therefore not accepting or providing rooms to the public. I have sent you a email on 8/8/24 on our experience and inconvenience due to your lack of communication and being stranded.
Stayed in August 2024
Reviewed: 19 July 2024
Donna
United StatesThe hotel closed. Didn’t notify me only found out the day before when I wanted to call to ask a question.
Nothing
Stayed in July 2024
Reviewed: 27 June 2024
Lujie
United StatesPlace I booked was no longer a hotel! Appeared to have been converted to some kind of shelter. We were directed by its staff to travel to another Marriott hotel - all this done at 1 am, after a very long flight.
Nothing
Stayed in June 2024
Reviewed: 5 August 2023
Kristin
United StatesThey cancelled the reservation and sent us to a sister hotel. They said the property was closed.
Stayed in August 2023
Reviewed: 18 September 2022
Darlene
United Statessee above - there must be better shuttle service for people wanting to stay late and watch matches. We paid $200+ each for tickets for the night match and had to give up watching most of it because the shuttle was leaving at 10:45! that is simply way too early; the shuttle should run until the LAST match is OVER!! I will pay extra room rate for this service! It is very important to people coming all the way from Pennsylvania (!) to see the US Open tennis.
Breakfast was delicious, amazing! Staff was super friendly and helpful. They gave us a free room upgrade which was wonderful, we enjoyed the two TVs and the extra space etc.! Whenever we called for extra towels they came right away!! The location was close to the US Open tennis and it was great to have a free shuttle - suggestion: there should be a shuttle available to take back the people watching the evening matches that run really late! We pay lots of $$ for tickets and please don't tell us, "call an Uber." The Lyft/Uber line for pickup at the US Open late at night is almost two miles long!! Please do the right thing next year and provide the shuttle later than 10:45 pm!! Thanks.
Stayed in September 2022
Reviewed: 12 September 2022
Cassidy
United StatesIt was a really awkward room layout and it's kinda in the ghetto so we didn't want to try walking anywhere
The bed was really comfy and the shuttling was perfect for our trip to the US Open
Stayed in September 2022
Reviewed: 1 September 2022
Laura
United StatesIt was a great location for us to walk to see the Mets game.
Stayed in August 2022
Reviewed: 25 August 2022
Usha
United StatesVery dirty carpet in the room. Stains all over. It was disgusting! Came down for buffet breakfast which was included in room rate. At 9:30 am, it was all cleared!! I was told I was too late! Marriott, do better!
Front desk staff, especially Ibrahim was very helpful.
Stayed in August 2022
Reviewed: 22 August 2022
Starlett
United StatesThat there was no eggs for breakfast.
The breakfast was good. Initially there was no meat on the menu. I asked about it and the staff brought out sausage biscuits. The shuttle driver went out of his way to get us to the airport! We interrupted his lunch. He was very a
Stayed in July 2022
Reviewed: 12 August 2022
Siyuan
United StatesI only have one car but they charged me two cars!!! Room smells bad.
NO!
Stayed in August 2022
Reviewed: 7 August 2022
Bradley
United Statesa bit expensive even for New York
prompt and easy airport shuttle, A/C worked very well, comfortable beds
Stayed in August 2022
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