500 Silverado Trail, Napa, CA 94559, United States
#26 of 26 hotels in Napa
Guests' ChoiceBased on 421 hotel reviews
6.0Cleanliness
6.7
Comfort
6.7
Location
7.4
Facilities
6.1
Staff
6.6
Value for money
6.3
Free WiFi
7.2
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End of dialog contentReviewed: 27 March 2022
Gary
United StatesFeels like a Motel 6.
Value and location.
Stayed in March 2022
Reviewed: 14 March 2022
John
United StatesOverpriced. The room was old looking and the heater was very loud and annoying. Towels were hard.
Parking good
Stayed in March 2022
Reviewed: 10 March 2022
Carla
United StatesNo coffee maker, basic bathroom and bedroom... no blanket
Will do in a pinch,clean, good staff , price was right, hot water and clean
Stayed in March 2022
Reviewed: 6 March 2022
Jennifer
United StatesThe Wifi was terrible and even though the workers cleaned the rooms, this is a very old facility. They could not erase the mold in the bathroom with bleach.
We enjoyed being able to walk into downtown Napa. The bed was clean, but we would have like more blankets.
Stayed in March 2022
Reviewed: 22 February 2022
Theresa
United StatesRoom smelled musty, outdated, saw cockroaches, bedding was hard, towels were old and very rough not soft
Stayed in February 2022
Reviewed: 13 February 2022
John
United Statesamenities or lack of. a coffee machine would be nice.
location
Stayed in February 2022
Reviewed: 3 January 2022
Vicky
United StatesAir conditioner was noisy
it was close to our appointment
Stayed in December 2021
Reviewed: 6 December 2021
Ria
United StatesGood location, only 5 minutes from downtown facilities is ok it meets our needs for the night.
Stayed in December 2021
Reviewed: 20 November 2021
Jayne
United Statesupon checking in, I needed to wait at a window for someone to come. he asked what time we would be checking out. I stated the last checkout time. we got there late and needed to work 2 hours after checking in. once we got to the room there was a strong unrine odor in and outside our door. the walls were black with dirt and the bed sheets had stains. the room hadn’t been dusted in months. after working we returned for a cat nap before leaving, around 9am (checkout was at 11) the guy at the front called and very rudely asked if we were staying an additional night. we stated we would be checking out soon. we packed and left at 10:15. I was heading to the office to return my key as requested, the guy from the lobby ran up to me in the parking lot and took the key from me. before I even got to sit in the truck to leave I noticed him quickly walking to my room. he entered and was looking around. it was very uncomfortable and I hadn’t even started my car yet.
bed was okay.
Stayed in November 2021
Reviewed: 15 November 2021
Hans
United StatesRoom was quite small, layout was odd bathroom was quite small with a low roof. Bed was small
It's right on the Silverado trail. Shower had hot water, price was inexpensive
Stayed in November 2021
Reviewed: 27 October 2024
Michael
United StatesNo complaints.
Close to downtown.
Stayed in October 2024
Reviewed: 14 October 2024
Terry
United StatesWifi didnt work. Room was not level. Shower was very sad. Bumping my head. Office staff terrible. Breakfast was never ready.
Location
Stayed in October 2024
Reviewed: 13 October 2024
Laager
United Statesnothing
great location
Stayed in October 2024
Reviewed: 7 October 2024
Luiza
United StatesGreat location and comfortable room!
Stayed in October 2024
Reviewed: 3 October 2024
You've
United StatesDescription said it has been recently renovated but you could have fooled me. Bathroom was tiny and looked a little shabby as did the rest of the room.
Good location in relation to downtown but on a very busy, noisy street. I read about that in the reviews but thought if I was in the very back it would be quieter. Nope.
Stayed in September 2024
Reviewed: 30 September 2024
Ana
United StatesIt was really bad condition, black mold in the bathroom
Stayed in September 2024
Reviewed: 24 September 2024
Monica
United StatesWe were placed in Room 1. Neither of us got very much sleep because of the road noise. It was really awful.
Although run down, the room was clean!
Stayed in September 2024
Reviewed: 21 September 2024
Lorraine
United StatesThis is usually the least expensive hotel room in Napa. Keeping that in mind, it’s nice, good location, clean, has everything you need to sleep and shower. It’s comfortable and the staff is friendly. If you’re just staying overnight, it’s perfect. Plenty of parking too.
Stayed in September 2024
Reviewed: 16 September 2024
Bailey
United StatesThe room is not as pictured. Only 1 towel is given per person. I asked for an additional towel and the owner refused. The towel that was provided was probably 20 years old judging by the stains and how it has shrunk. The 1 towel provided didn't even fit around a normal size body. I can't believe I was denied an additional towel. Very poor customer service. Also noticed the bathroom window was unlocked. Place was very dirty.
Stayed in August 2024
Reviewed: 14 September 2024
Rogel
United StatesI didn't like the smell of the bed linen and the bathroom. The towels are washed but dirty. We bought a scented candle and something to smell so we could spend the night
The only thing I liked was the back yard, there were deer
Stayed in September 2024
Reviewed: 3 September 2024
Rafa
United StatesThe room that we had was the only one with a narrow bathroom.
Light breakfast that includes, toasts, oatmeal, cereal, coffee, tea and bagels. The parking is next to your room. The staff was super friendly.
Stayed in August 2024
Reviewed: 3 September 2024
Angelita
United StatesThe location was ideal
Stayed in September 2024
Reviewed: 1 September 2024
Zina
United StatesPrice was two high
The peaceful night sleep and cleanliness
Stayed in August 2024
Reviewed: 26 August 2024
Nicholas
United StatesEverything
Absolutely nothing, the owner was very rude, the rooms stink, very bad and they were outdated and very dirty. There was a half roll of toilet paper only left in the bathroom. That means it’s been used, there were bugs spiders everything was stained.
Stayed in August 2024
Reviewed: 18 August 2024
Sally
United KingdomLocation ideal! Reception was a lovely friendly guy! Had a complete bargain for 2 night stay
Stayed in August 2024
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