I have no real criticism; the place was great. Only thing I can think of is that I prefer to make hotel arrangements over the phone (yes I know occasionally it can be a little more expensive this way but I like to talk to a person) and when I tried to book by phone I was told there were no more vacancies for my dates and the phone representative tried to sell me a room at a different hotel further away than I wanted to be. I went ahead and booked online and there were no issues. Booking.com said that the room I got was the last room available so maybe there’s a disconnect between what the phone reservations people know and the online reservation sites know.

This was a great stay my family. The hotel was welcoming and cozy feeling on arrival. All staff we interacted with from arrival to departure were friendly and kind. Our room was larger than expected (I didn’t realize we’d have a kitchenette), very clean, and the beds were quite comfortable. We will definitely stay here again next time we travel to the Hendersonville area.

Stayed in September 2024

Very friendly! Clean! Comfortable bed!

Stayed in September 2024

I do wish the bathroom was one enclosed space, rather than a toilet/shower enclosed and separate open sink/vanity area. The vanity/sink area is kitty-corner to the bed so there's no way to muffle the sound of the faucet. It made me and my spouse wake up anytime either of us wanted to use the bathroom and wash their hands afterwards in the night.

Selma was amazing from the very start of our checkin. This was our first stay and I was happily surprised at how cozy and well appointed everything was. Our dog was also super comfortable and we loved seeing how dog friendly the property was.

Stayed in September 2024

Nothing

The staff was extremely helpful and friendly. The rooms were very clean and comfortable.

Stayed in August 2024

Breakfast choices could have been better. The staff in charge of the breakfast was helpful and friendly. It would have been nice to have pancakes / waffles as a choice.

We loved the quiet comfortable room! It was clean and made us feel as though we were in our home. :) My husband and I also enjoyed the beautiful outside area and pool.

Stayed in August 2024

The only negatives that we experienced was a downstairs neighbor complaining about foot steps 5 minutes after we returned from the pool at 9:15pm ... But that is no reflection of the hotel and one of the kiddos did get excited and jump up and down for a few seconds. As far as the property the pool is l deck is extremely slippery. I was thankful that there were pool towels which we put down on the tile to avoid any bumps or bruises

The Lodge far exceeded my expectations! It's the little things that make this property stand out. Chocolates on our pillows, free bottled water, and friendly staff are all so inviting! The beds are so comfortable! Soft with the perfect amount of firmness. The room featured a kitchenette with a full fridge, stove top, small sink, and bar with eating area. Roomy and spacious, this was such a lovely room for our girls trip with friends! The staff is amazing! Salma, Scott, and David work incredibly hard to maintain the property and provide a familiar face. Scott had us all laughing about bears and snakes! While some may view the lobby as a little bit dated with all of the browns, I think it adds to the lodge feel! Breakfast! Can we say mini feast? Eggs cooked 4 ways, corn beef hash, pancakes, biscuits, gravy, cereal, fruit, a variety of pastries and more! The indoor pool is heated and fabulous. It has a beautiful view of a hidden oasis on property! A deck area with gas fire pits, a lawn with a small water fall. And a private little romantic seating area tucked away in a lightly wooded area. They even have grills! This place is perfect for a vacation or event!

Stayed in September 2024

Pool was a little small, no spa, and the bathtub in our room was dated.

Hotel far exceeded expectations. Everyone was so friendly and everything was perfect.

Stayed in September 2024

The pool wasn’t very clean, had a film on top of water morning of 09/03/24.

Very courteous staff, very comfortable accommodations.

Stayed in September 2024

We very much enjoyed our stay here! I highly recommend this lodge! Very clean, comfortable, friendly staff, little extra details that made us feel special!

Stayed in September 2024

Outdoor seating and fire pit plus outdoor seating under pavilion with view of a waterfall. Beautiful indoor decor. Convenient location for travel.

Stayed in September 2024

Beautiful property

Stayed in August 2024

10/10 The rooms were amazing and clean . The entire staff was great and always had smiles on their faces. Property spotless with so many things to do . Enjoyed our stay while conquering the Spartan race . Definitely coming back !

Stayed in August 2024

Nothing

It's really more of a continental breakfast.

Stayed in August 2024

It was quiet and the fire pit and seating area were cozy and secluded. The employees were very friendly and helpful. Our room was very roomy and included a full sized frig, two stove eyes, a microwave, sink and coffee maker. The location was also perfect.

Stayed in August 2024

No dislikes at all.

It’s a beautiful place inside and out. Everything was clean and extremely comfortable. The staff is super nice and accommodating.

Stayed in August 2024

Amazing place with cozy backyard area, I was like at home.

Stayed in August 2024

the pool was not inviting not clear and the chlorine smell was overwhelming

staff was very nice and accomodating

Stayed in August 2024

Great towels! Nice bedding Love the full kitchen

Stayed in August 2024

Bathroom vent fan did not seem to be working

Beautiful lodge, very clean, comfortable bed and very nice suite, very friendly staff, delicious breakfast, beautiful garden outside. We will definitely stay, again. One of our favorite places!

Stayed in August 2024

Breakfast

The comfort and quietness of the room. Staff was so friendly!

Stayed in July 2024

breakfast. strange eggs. great orange juice. no real fruit.

grounds were very nice. fire pit wasnt on though.

Stayed in July 2024

NA

I loved the stone entrance and the beautiful mountain decor inside! My granddaughter loved the pool that looked out over a pretty green open space with a gorgeous waterfall.

Stayed in July 2024

Couldn't get a luggage cart at checkout

Warm caring staff, exceptional rooms with full size kitchen. Great breakfast, super clean

Stayed in July 2024

Very friendly staff and happy to answer any questions. Great location close to hiking and restaurants.

Stayed in July 2024