42 McMurray Road, Upward, NC 28731, United States
#1 of 1 hotels in Upward
Guests' ChoiceBased on 523 hotel reviews
9.5Cleanliness
9.7
Comfort
9.6
Location
9.5
Facilities
9.5
Staff
9.9
Value for money
9.3
Free WiFi
8.5
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End of dialog contentReviewed: 23 September 2024
Claire
United StatesI have no real criticism; the place was great. Only thing I can think of is that I prefer to make hotel arrangements over the phone (yes I know occasionally it can be a little more expensive this way but I like to talk to a person) and when I tried to book by phone I was told there were no more vacancies for my dates and the phone representative tried to sell me a room at a different hotel further away than I wanted to be. I went ahead and booked online and there were no issues. Booking.com said that the room I got was the last room available so maybe there’s a disconnect between what the phone reservations people know and the online reservation sites know.
This was a great stay my family. The hotel was welcoming and cozy feeling on arrival. All staff we interacted with from arrival to departure were friendly and kind. Our room was larger than expected (I didn’t realize we’d have a kitchenette), very clean, and the beds were quite comfortable. We will definitely stay here again next time we travel to the Hendersonville area.
Stayed in September 2024
Reviewed: 10 September 2024
Renee
United StatesVery friendly! Clean! Comfortable bed!
Stayed in September 2024
Reviewed: 9 September 2024
Sydny
United StatesI do wish the bathroom was one enclosed space, rather than a toilet/shower enclosed and separate open sink/vanity area. The vanity/sink area is kitty-corner to the bed so there's no way to muffle the sound of the faucet. It made me and my spouse wake up anytime either of us wanted to use the bathroom and wash their hands afterwards in the night.
Selma was amazing from the very start of our checkin. This was our first stay and I was happily surprised at how cozy and well appointed everything was. Our dog was also super comfortable and we loved seeing how dog friendly the property was.
Stayed in September 2024
Reviewed: 9 September 2024
Christine
United StatesNothing
The staff was extremely helpful and friendly. The rooms were very clean and comfortable.
Stayed in August 2024
Reviewed: 8 September 2024
Dennis
United StatesBreakfast choices could have been better. The staff in charge of the breakfast was helpful and friendly. It would have been nice to have pancakes / waffles as a choice.
We loved the quiet comfortable room! It was clean and made us feel as though we were in our home. :) My husband and I also enjoyed the beautiful outside area and pool.
Stayed in August 2024
Reviewed: 8 September 2024
Traci
United StatesThe only negatives that we experienced was a downstairs neighbor complaining about foot steps 5 minutes after we returned from the pool at 9:15pm ... But that is no reflection of the hotel and one of the kiddos did get excited and jump up and down for a few seconds. As far as the property the pool is l deck is extremely slippery. I was thankful that there were pool towels which we put down on the tile to avoid any bumps or bruises
The Lodge far exceeded my expectations! It's the little things that make this property stand out. Chocolates on our pillows, free bottled water, and friendly staff are all so inviting! The beds are so comfortable! Soft with the perfect amount of firmness. The room featured a kitchenette with a full fridge, stove top, small sink, and bar with eating area. Roomy and spacious, this was such a lovely room for our girls trip with friends! The staff is amazing! Salma, Scott, and David work incredibly hard to maintain the property and provide a familiar face. Scott had us all laughing about bears and snakes! While some may view the lobby as a little bit dated with all of the browns, I think it adds to the lodge feel! Breakfast! Can we say mini feast? Eggs cooked 4 ways, corn beef hash, pancakes, biscuits, gravy, cereal, fruit, a variety of pastries and more! The indoor pool is heated and fabulous. It has a beautiful view of a hidden oasis on property! A deck area with gas fire pits, a lawn with a small water fall. And a private little romantic seating area tucked away in a lightly wooded area. They even have grills! This place is perfect for a vacation or event!
Stayed in September 2024
Reviewed: 4 September 2024
Christina
United StatesPool was a little small, no spa, and the bathtub in our room was dated.
Hotel far exceeded expectations. Everyone was so friendly and everything was perfect.
Stayed in September 2024
Reviewed: 3 September 2024
Susan
United StatesThe pool wasn’t very clean, had a film on top of water morning of 09/03/24.
Very courteous staff, very comfortable accommodations.
Stayed in September 2024
Reviewed: 3 September 2024
Leah
United StatesWe very much enjoyed our stay here! I highly recommend this lodge! Very clean, comfortable, friendly staff, little extra details that made us feel special!
Stayed in September 2024
Reviewed: 2 September 2024
Julie
United StatesOutdoor seating and fire pit plus outdoor seating under pavilion with view of a waterfall. Beautiful indoor decor. Convenient location for travel.
Stayed in September 2024
Reviewed: 27 August 2024
Kaitlynn
United StatesBeautiful property
Stayed in August 2024
Reviewed: 27 August 2024
Devonte
United States10/10 The rooms were amazing and clean . The entire staff was great and always had smiles on their faces. Property spotless with so many things to do . Enjoyed our stay while conquering the Spartan race . Definitely coming back !
Stayed in August 2024
Reviewed: 26 August 2024
Angela
United StatesNothing
It's really more of a continental breakfast.
Stayed in August 2024
Reviewed: 24 August 2024
K
United StatesIt was quiet and the fire pit and seating area were cozy and secluded. The employees were very friendly and helpful. Our room was very roomy and included a full sized frig, two stove eyes, a microwave, sink and coffee maker. The location was also perfect.
Stayed in August 2024
Reviewed: 19 August 2024
Robert
United StatesNo dislikes at all.
It’s a beautiful place inside and out. Everything was clean and extremely comfortable. The staff is super nice and accommodating.
Stayed in August 2024
Reviewed: 15 August 2024
Natalya
United StatesAmazing place with cozy backyard area, I was like at home.
Stayed in August 2024
Reviewed: 8 August 2024
Vilma
United Statesthe pool was not inviting not clear and the chlorine smell was overwhelming
staff was very nice and accomodating
Stayed in August 2024
Reviewed: 6 August 2024
Karen
United StatesGreat towels! Nice bedding Love the full kitchen
Stayed in August 2024
Reviewed: 5 August 2024
Brenda
United StatesBathroom vent fan did not seem to be working
Beautiful lodge, very clean, comfortable bed and very nice suite, very friendly staff, delicious breakfast, beautiful garden outside. We will definitely stay, again. One of our favorite places!
Stayed in August 2024
Reviewed: 29 July 2024
Sherry
United StatesBreakfast
The comfort and quietness of the room. Staff was so friendly!
Stayed in July 2024
Reviewed: 28 July 2024
Kenneth
United Statesbreakfast. strange eggs. great orange juice. no real fruit.
grounds were very nice. fire pit wasnt on though.
Stayed in July 2024
Reviewed: 28 July 2024
Nedine
United StatesNA
I loved the stone entrance and the beautiful mountain decor inside! My granddaughter loved the pool that looked out over a pretty green open space with a gorgeous waterfall.
Stayed in July 2024
Reviewed: 27 July 2024
Karen
United StatesCouldn't get a luggage cart at checkout
Warm caring staff, exceptional rooms with full size kitchen. Great breakfast, super clean
Stayed in July 2024
Reviewed: 24 July 2024
Rick
United StatesVery friendly staff and happy to answer any questions. Great location close to hiking and restaurants.
Stayed in July 2024
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