2289 South Mountain Avenue, Ontario, CA 91762, United States
#34 of 40 hotels in Ontario
Guests' ChoiceBased on 184 hotel reviews
5.9Cleanliness
6.2
Comfort
6.4
Location
7.2
Facilities
6.3
Staff
6.7
Value for money
6.6
Free WiFi
5.4
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End of dialog contentReviewed: 15 June 2024
Xuezhi
United StatesNot very bad just so so
Stayed in May 2024
Reviewed: 15 March 2024
Darlene
United StatesWifi is terrible even with full bars; They gave me black nasty dirty towels and I mean every single one of them; things in the room like lights were broken, Nazi symbols on the walls; Graffiti; Super busy hectic location; The staff member at night was odd not the best customer service; Housekeeping bangs on your door for checkout; Broken TV remote;
The price $20 cash deposit only Microwave and refrigerator included
Stayed in February 2024
Reviewed: 6 March 2024
Ernest
United StatesBeds are uncomfortable, have poor water pressure, and are the presence of roaches. Some of the door locks are broken, and the carpets need deep cleaning . Tubs need resurfacing and cleaned better. Some of the outlets didn't work, and some of the lighting fixtures had no light bulbs.
The staff was pleasant and helpful.
Stayed in December 2023
Reviewed: 19 November 2023
Emily
United StatesI didn’t like that I had to leave a cash deposit for my room key.
I liked that’s The price was great for a last minute.
Stayed in November 2023
Reviewed: 2 November 2023
Kayla
United StatesThe roaches. And how long the shower takes forever to get hot
The staff were really pleasant and try to keep it nice and quiet actually telling people to quiet down if yelling or to leave which is nice
Stayed in October 2023
Reviewed: 5 July 2023
Richard
United StatesI was harassed by a young man who wouldn't let me park in an open, unmarked space.
The desk clerk was very nice and helpful.
Stayed in June 2023
Reviewed: 9 June 2023
Fred
United StatesTV didn’t work
Stayed in June 2023
Reviewed: 31 May 2023
Jenna
United Statesthe carpet in hotel room needs to be shampooed. the tub had no plug.
the location
Stayed in May 2023
Reviewed: 10 May 2023
Angela
United StatesThe bed was hard and the towels were old.
My son was able to swim in the clean pool. The room came with a microwave and fridge. Excellent location.
Stayed in May 2023
Reviewed: 25 March 2023
Kori
United StatesThe African American maid Michelle. Talk about creepy and rude. I, too, am half-black, so if I say she is over the top.......she is over the top. She pops out of nowhere. I was coming back, from washing and I was opening my door, she popped out and opened the door. She tells me, "I needed to get my card fixed because I keep running in and out." I was like: damn ma'am, I just went to get something from my rental car.....freak much? I am telling you, she is going to be the downside of the motel. I'm an introvert. Therefore, I thrive off my privacy. However, not with this lady. When I opened the door, she was there. Leave and come back.....she is popping out from around the corner. I mean the freakish crap I have ever encountered.
I enjoyed the owner. SUPER sweet. He was always there to help.
Stayed in March 2023
Reviewed: 31 October 2022
Natalie
United Statesit was not worth the price spent. Room was extremely low grade
convenience of location
Stayed in October 2022
Reviewed: 13 October 2022
Vanessa
United StatesBathroom should of been cleaner condom was left on toilet
Stayed in October 2022
Reviewed: 16 September 2022
Charles
United Statesa lil out dated
covenant
Stayed in September 2022
Reviewed: 2 September 2022
Shaw-mendez
United StatesKID'S WEEE BOUNCING AROUND AND NOISY ALL NIGHT. I HAD TO GET UP EARLY FOR WORK SO THAT WAS NOT COOL.
Stayed in September 2022
Reviewed: 12 August 2022
William
United StatesOut-dated facilities. Their TV controller was not working. We had to do things manually. The bathroom shower curtain was stained. We also didn’t have a bucket for ice, and we had to pay to get ice from their machine. Getting in and out of the complex was a bit challenging due to the long line from the Burger place right next to them, with customers blocking the entrance.
The location was convenient to where we need to be.
Stayed in August 2022
Reviewed: 18 July 2022
Allison
United StatesThe ac was messed up and office told me keep at 64 and it wasn't even digital 😑
It was clean
Stayed in July 2022
Reviewed: 10 October 2021
G
United StatesA lot of sketchy people around.
The staff were very attentive. Plenty of parking space.
Stayed in July 2021
Reviewed: 13 June 2024
Chang
United Statesdirty towels with hairs, AC unit noisy and does not work properly( can not keep cool, set at 68, does not feel 68 but 78 instead)
Stayed in June 2024
Reviewed: 8 May 2024
Josephine
United StatesThe staff were so very kind and helpful. Such a pleasant yexperience
Stayed in May 2024
Reviewed: 26 March 2024
Charlotte
United StatesThere was no deadbolt in the room, the bathroom had no lock, the smoke detector was hanging from the ceiling, the refrigerator was not cold, the maid/housekeeper kept trying to coming into our room and questioned us when we wanted another towel, and was taking notes on things we were doing.
The location was decent, it was across from a shopping center that made it easy to get necessities.
Stayed in March 2024
Reviewed: 30 December 2023
Marrujo
United StatesLocation
Great place very quiet every thing with in walking distence great staff very peaceful place
Stayed in November 2023
Reviewed: 15 December 2023
Nassir
United StatesRoaches
Nothing
Stayed in November 2023
Reviewed: 13 December 2023
Francisco
United StatesEasy check in . Close to restaurants.
Stayed in December 2023
Reviewed: 30 September 2023
Salazar
United StatesBad customer service, they stole money from me. And it was extremely dirty
Nothing
Stayed in September 2023
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