120 Madison Avenue, Montgomery, AL 36104, United States
#28 of 60 hotels in Montgomery
Guests' ChoiceBased on 219 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
8.8
Facilities
7.9
Staff
8.8
Value for money
7.4
Free WiFi
7.9
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End of dialog contentReviewed: 12 June 2024
James
United StatesAir conditioner noisy
Stayed in June 2024
Reviewed: 7 March 2024
Robinson
United StatesAC… the air conditioning is terrible!!
Easy to access.. insight parking
Stayed in March 2024
Reviewed: 29 February 2024
Lequita
United StatesRoom needs to be cleaned thoroughly, including curtains. Curtains were dusty and some holes in it. Room had lady bugs in there daily no matter how many we got rid of.
The location was beautiful and staff was awesome
Stayed in February 2024
Reviewed: 10 January 2024
Philip
United Statesstaff was super nice, hotel atrium was cool. great room
Stayed in January 2024
Reviewed: 8 January 2024
Larry
United StatesCould have been cleaner .
Nice location.
Stayed in December 2023
Reviewed: 30 December 2023
Works
United StatesPlace was dead , no action. Bar and restaurant never opened up so we had to go to a different property for libations
It was a Doubltree - happy face
Stayed in December 2023
Reviewed: 4 December 2023
Angela
United StatesParking
It was easy to find and convenient to multiplex
Stayed in December 2023
Reviewed: 19 August 2023
Denesha
United StatesI didn’t like that the rooms were super outdated and in need of remodeling, window treatments outdated and not well put together and were coming apart. The mattresses didn’t fit the bed and we kept banging our legs on the edges of the bed. Coming into the building and in the common areas were beautiful. This hotel would be excellent if the rooms were all updated and window treatments were changed out.
The front desk associates, the manager, the food and the service and just the total hospitality was outstanding.
Stayed in August 2023
Reviewed: 18 August 2023
Clark
United StatesThe beds, floor and bathroom were clean without any strong odors. However, the desk, TV stand and coffee pot area were dusty with multiple visible fingerprints on the television screen and a large chromed desk lamp. This area obviously had been neglected and needed a deep cleaning.
Upon arriving earlier than expected, Tiguana greeted me at the sign in desk. She was very professional, super sweet and got me signed right in. The design of the atrium was modern with a woodsy theme. It was very welcoming. Our room was easy to locate and the staff that I met along the way were very professional, genuinely nice, and accommodating. The room was a little smaller than I had imagined but was mostly clean and inviting. The bathroom was clean, modern, and very well lit. See below for the only cleanliness issues that I encountered.
Stayed in August 2023
Reviewed: 20 July 2023
Usher
United StatesFood service was too slow
Service
Stayed in July 2023
Reviewed: 10 April 2023
Bentley
United Statescurtain in room was torn, water from shower made floor wet
location close to the museums
Stayed in April 2023
Reviewed: 16 February 2023
Alastair
United Kingdomrooms not cleaned daily
nice staff, good facilities, amenities were fine
Stayed in February 2023
Reviewed: 13 February 2023
Mandy
United StatesThe beds were a little uncomfortable
Great breakfast. Friendly staff. Very quiet hotel.
Stayed in February 2023
Reviewed: 30 January 2023
Renee
United StatesThe room I booked through booking.com was non-existent. There was no record of the confirmation numbers provided. I ended up paying more and having to pay for parking.
The place was very nice. They staff was pleasant. Cat went above and beyond to help me with my booking issues.
Stayed in January 2023
Reviewed: 20 January 2023
Tarrica
United Statesa bit dated.
The famous Doubletree cookies and location
Stayed in December 2022
Reviewed: 14 November 2022
Dedria
United StatesNo shelves to hang towels in bathroom
Location, check-in and out, friendly staff
Stayed in November 2022
Reviewed: 2 November 2022
Diyawn
United Statesit’s was great
everything was great
Stayed in October 2022
Reviewed: 6 October 2022
Wayne
United StatesI don't remember noticing that we would be charged for parking. This hotel is not inexpensive; the extra $14.00 a night to park in the lot was a charge were unhappy to see on our receipt. I will take blame for being surprised by this. I made reservations on my phone and deleted them once we checked in, so I couldn't look to see if that was a cost that had been listed. Also, I requested a paperless receipt and didn't look at it until we had left the city.
The breakfast was very good, but perhaps a bit more expensive than it needed to be. The burgers we ordered from the bar one evening (too tired to go out again) were wonderful! The staff members in both areas were pleasant and efficient! The location of this hotel is excellent. It was easy for us to walk to almost every site we wished to visit! This is a city rich with important history.
Stayed in October 2022
Reviewed: 15 August 2022
Anita
United StatesOnly thing didn’t like was there was mildew on the bottom of the shower curtain. You all definitely need to check that!
Beautiful decor! The welcome cookies were delicious. Liked the fact that I could checkout from my phone!
Stayed in August 2022
Reviewed: 4 August 2022
Belverly
United StatesThe cleanliness of the hotel was not excellent. Our room was extremely dusty. Also, the vent in the air conditioner needed to be replaced as the air was musty/stale. If there is a shortage of cleaning staffers, I would suggest you hire a cleaning company to cover such essential duties.
We really enjoyed the friendly staff, Janice and Tonya at the front desk, Blake in the bar area, the chefs on duty and the restaurant staff. They were accommodating and made us feel at home away from home. Also, we did enjoy the delicious cookies.
Stayed in August 2022
Reviewed: 13 June 2022
Glenda
United StatesFor the price I think that it was kind of high. The property looked a little dated especially the outside and hotel entrance. Furniture in lobby near bar looked like sagging worn out velvet chairs.
Good location. Room was clean.
Stayed in May 2022
Reviewed: 28 May 2022
Victoria
United StatesGreat location and friendly, helpful staff.
Stayed in May 2022
Reviewed: 21 May 2022
Nikki
United StatesWish there was still daily room cleanup and bed made up-doesn’t need changing but made up bed and towel change would be great. Had to ask for coffee pods each day and had to ask for toilet paper.
Did not purchase the buffet breakfast.
Stayed in May 2022
Reviewed: 9 May 2022
Terrence
United Stateslighting was bad, shower door was awkward and parking area was not well light and creepy
The property was old and needed updates
Stayed in May 2022
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