2040 Walden Avenue, Cheektowaga, NY 14225, United States
#16 of 18 hotels in Cheektowaga
Guests' ChoiceBased on 1252 hotel reviews
6.7Cleanliness
7.2
Comfort
7.2
Location
8.4
Facilities
7.0
Staff
7.7
Value for money
7.2
Free WiFi
8.5
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End of dialog contentReviewed: 24 June 2024
Tasheika
United StatesThe thermostat in our room wasn't working properly and it was 89° outside, so we had a really hot night with no ac. The bathroom looked as if it hadn't been cleaned, especially the tub....and we took showers (4 of us).....the water didn't drain properly while using the shower so we're standing in dirty water, trying to get clean. The furniture is a bit outdated...we had a leather chair with a small round leather foot stool in the room...the foot stool had tears that someone attempted to fix, but weren't really successful.
The scenery was nice inside the hotel, we were able to walk to the mall, the staff was really helpful and courteous, and the fact pool was open til 10pm.
Stayed in June 2024
Reviewed: 24 June 2024
Bernadette
United StatesRooms looked run down and the bathroom faucet was old and was not secure. Also was told by front desk that I reserved 3 rooms instead of 2.
Location and price
Stayed in June 2024
Reviewed: 24 June 2024
Kenneth
United StatesThe air conditioning is terrible
Room was great
Stayed in June 2024
Reviewed: 24 June 2024
Tumenbayar
MongoliaThey charges twice 250$ for extending. I still did not receive my last 250$. Please send it to my bank account. I am confusing on that.
Location is suitable for shopping, pool is the best one and clean lounge, I like them
Stayed in May 2024
Reviewed: 18 June 2024
Anna
CanadaI don't like the fact that some patrons entered the eating area with no shoes o ! It was rather disgusting to see NO SHIRT, NO SHOES, NO FOOD!
It's a very nice, well kept, good location hotel.
Stayed in June 2024
Reviewed: 17 June 2024
Robert
CanadaWorn needs refreshing
Price and location
Stayed in June 2024
Reviewed: 17 June 2024
Calum
CanadaMattress needed replacing
Location was perfect
Stayed in June 2024
Reviewed: 17 June 2024
Sandra
CanadaIt was cold; the AC was too high throughout the building.
Great location Breakfast included
Stayed in June 2024
Reviewed: 16 June 2024
Katie
United StatesBreakfast could be better. Pool area with balcony was a little loud up until 11.
Very well kept. Inner balcony was very nice.
Stayed in June 2024
Reviewed: 11 June 2024
Wendy
United StatesPeople Smoking in the halls and people hanging out in the door way
Rooms was great and clean
Stayed in June 2024
Reviewed: 11 June 2024
Anthony
United StatesAlot of Week smoking and kids running through the halls and young guys walking around the hotel with ski masks on
The rooms was very comfortable and clean
Stayed in June 2024
Reviewed: 10 June 2024
Selene
CanadaA/c wasn’t working. The bathtub and sink were clogged. Bathtub tiles were visibly dirty.
The location was excellent and our room was in the courtyard which was a plus. We didn’t get to have breakfast as the line was too long.
Stayed in June 2024
Reviewed: 10 June 2024
Mcmanus
United StatesBreakfast was limited and some areas need updating
Location and balcony room
Stayed in June 2024
Reviewed: 10 June 2024
Jeiza
United StatesIt was very dusty it seems like they don't ever wash the curtains from the room and they don't clean by the windows the room phone was sooo old it didn't even work and when there alot of guest they don't have enough free breakfast in the mornings so they stop at an earlier time.
The hotel has a lot of great amenities, I loved the pool, and the restaurant bar, the free breakfast was great and the staff was great!
Stayed in June 2024
Reviewed: 10 June 2024
Maribel
United StatesThat a women wanted to fight a man over the counter
When I got to the hotel 3 women wanted the man on the other side of the counter
Stayed in June 2024
Reviewed: 10 June 2024
Tina
United StatesOur blow dryer didn't work my daughter called the desk and said she would have to wait till 9am.. Why couldnt someone go in a different room that was empty and took that blow dryer. She told the lady she would need one by 6am please the came back with I cant leave the desk so when someone comes in i will see what they can.. We weren't to happy got to check out and there is 3 people standing around doing absolutely nothing but talking to eachother.
Overall its a beautiful place to stay. Very clean...
Stayed in June 2024
Reviewed: 9 June 2024
Viktoriia
United StatesBathroom wasn't clean enough
Price and location
Stayed in June 2024
Reviewed: 9 June 2024
Lily
CanadaIt is a bit run down and the room wasn’t clean
It is close to the mall
Stayed in May 2024
Reviewed: 9 June 2024
Elizabeth
United StatesThe pool wasn't that warm and the air was even colder! Should feel a lot warmer for a heated pool hard to swim in. The water wasn't clear it was cloudy :(
Good deal, beds comfortable.
Stayed in June 2024
Reviewed: 9 June 2024
Pauline
CanadaNot enough breakfast staff to accommodate the amount of guest .
Not enough buffet for everyone . Need more staff . Felt the couple that were there were totally over worked .
Stayed in June 2024
Reviewed: 7 June 2024
Nancy
United StatesIt would be nice to have more variety at breakfast. Breakfast was always the same - scrambled eggs, potatoes & turkey sausage. On one day bacon was offered, and it was excellent!! Having bacon and sausage offered each day would be a welcome improvement.
Excellent staff. They were very helpful
Stayed in June 2024
Reviewed: 7 June 2024
Pamela
FranceGreat location near buffalo airport. Didn’t use it but the pool looked great. Room and bed very big. Small balcony overlooking the pool area
Stayed in June 2024
Reviewed: 6 June 2024
Chandal
CanadaThe room wasn't the cleanest, there was like melted icing in the fabric of the office chair and something else in the carpet
I liked the pool and the breakfast was great
Stayed in June 2024
Reviewed: 6 June 2024
David
United StatesBreakfast wrapped up too early, and was very crowded.
Stayed in June 2024
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