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  5. Reviews of Mayflower Hotel

Reviews of Mayflower Hotel 2 stars

975 Bush Street, Union Square, San Francisco, 94109, United States

#39 of 224 hotels in San Francisco

Guests' Choice

Review score

Based on 399 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 11 June 2024

    8.0
    Pleasant and enjoyed the older decor and architecture of the building.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Had to wait until 7:30am for breakfast room to open, an earlier opening would be appreciated.

    The breakfast and location were adequate.The TV in the room should have the volume off and in close caption mode.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    10
    Excellent
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Very courteous staff. Clean, beautiful rooms. Great experience overall.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    My place at San Francisco
    • Business trip
    • Solo traveller
    • Family Room
    • Stayed 5 nights

    Note that it's an old hotel but for me it's part of it charm.

    Really nice hotel with wonderful service. spotless clean room, comfy beds and a feel like home beddings. highly recommended.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Great city, super cosy hotel in the right place.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    The staff in the hotel is great, super helpful and friendly. The location is excellent, close good places to eat and easy to hop on the muni (public transportation). To get there from SFO using BART and MUNI was fast and super easy.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Terrific, if I went back to San Francisco I would definitely stay again. The staff were very helpfu
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    All was good

    Breakfast was great, nothing out of this world but the same as I would of had if I was home It was close to all transport and an easy walk to the main area, the walk back a little uphill but that is San Francisco. Really great having a laundromat only a few metres from the Hotel.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    have to knock at night to get in

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly and helpful.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Really cute SF vibe in a good neighborhood
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Really enjoyed my stay here. I wasn't expecting much to be honest, and the Mayflower way exceeded my expectations. There is so much personality and vibe to this hotel. It's clean, comfortable, and comes with a nice breakfast. There's also a mini market next door.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights

    this almost 100 years old building is incredible and beautiful. the staff are beyond helpful and friendly. breakfast was offered included in the price which was a suprprise. will definitely go back.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel facilities and locations are excellent!!! Value for money and staffs are very helpful!!!

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    Lovely hotel with a historical interior, and unique rooms with wall paintings from various artists, in addition to the excellent equipment. A very cozy, homy place to stay with incredibly friendly and helpful staff. A nice continental breakfast was also offered. It feels as if a family was running the hotel and you were renting one of their rooms in an old, amicable house. On Bush street, it is just a few corners form Union Square, a Cable Car stop, and basically any form of transportation to go around in the city. It also boasts free parking if your car fits, but we haven't tried that. A little café and laundry room is also just around the corner. Definitely recommended!

    Stayed in May 2024

  • Reviewed: 23 March 2024

    10
    Exceptional
    • Business trip
    • People with friends
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Love the environment and staff was friendly.

    Stayed in March 2024

  • Reviewed: 21 February 2024

    8.0
    Comfy hotel in the center of town
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights

    No coffee machine or kettle in room, no actual laundry options on site - is a café/public laundrette nearby, hot drinks only available at breakfast time, busy area so quite noisy

    Good shower, comfy bed, nice breakfast options (although limited), spacious closet, pretty good location although around a lot of steep roads

    Stayed in February 2024

  • Reviewed: 5 February 2024

    10
    Always a nice and friendly staying in this hotel
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 5 nights

    It is expensive, but which good hotel is not, in SF? Breakfast is not good, but for me this is a minor detail.

    I come regularly to this hotel when I visit SF. It has all I ask from a hotel: clean, quiet and pleasant room, comfortable bed, friendly staff. It is located in the city center, and the surroundings are safe and nice. WiFi works well.

    Stayed in February 2024

  • Reviewed: 16 January 2024

    9.0
    Clean, comfortable, and charming hotel with lots of nice person touches!
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Charming hotel in a great location! We felt safe and it was a quick walk to Chinatown. The beds were super comfortable; I slept very well!

    Stayed in January 2024

  • Reviewed: 21 December 2023

    10
    Super nice stay with friendly staff
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 8 nights

    Nothing to report!

    Super friendly staff, good simple but nice breakfast, very quiet, calm, clean, spotless furniture. Very nicely located near Union Square. Walkable as it is downtown!

    Stayed in December 2023

  • Reviewed: 19 December 2023

    10
    It was a nice pleasent stay.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    The location is a bit tricky. Also, sometimes it smelled of something weird. The heating system could be improved but overall it's very good.

    This is a good budget place to live. Facilities are very good. They even provided space to stay after checking out. Extremely well behaved people and staff. Breakfast was also on time.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    8.0
    Good location, basic room that fit my needs.
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 8 nights

    Would have liked a tea kettle in the room. The old-fashioned elevator can be a little tricky when your hands are full but I figured it out.

    Room was clean and comfortable, had a microwave and mini-fridge which I always appreciate, but no hot water kettle. It also had crockery but no cleaning supplies (sponge, dishwashing soap). Rooms were also cleaned daily. Location was convenient to my conference at the Hilton nearby, just be aware of where you are walking as it's right next to the Tenderloin. The continental breakfast was also decent, I actually found it had more protein available than the Hilton! There is also a handy mini-market next door that had quality goods. I also had some issues with my foreign credit card, the concierge was more than accommodating while I sorted it out.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights

    The vintage elevator is charming and cool, but the door and gate system could be a little tricky for some

    The rooms were large, very clean and very comfortable. Lots of nice homey touches (soft patterned sheets and beautiful quilts). Nice people at the desk. Complimentary breakfast (very basic, but good).

    Stayed in October 2023

  • Reviewed: 8 November 2023

    10
    Very good value
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    A little outdated

    Very clean and big rooms

    Stayed in November 2023

  • Reviewed: 8 November 2023

    8.0
    Great place to stay when visiting San Francisco!
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    I loved that it had something of old San Francisco about it. Good location not far from Union square. The room was very comfortable with large opening windows. The staff were fabulous! They were helpful, informative and very personable.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 5 nights

    Lots of character, comfortable, plenty of space, helpful staff ... overall a very positive experience.

    Stayed in October 2023

  • Reviewed: 5 November 2023

    9.0
    Great location clean
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    A little dated

    Very nice eclectic clean staff friendly

    Stayed in November 2023

  • Reviewed: 1 November 2023

    8.0
    Pleasant stay in a decent location.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 6 nights

    1. A coffee-maker in the room would have been convenient. 2. Breakfast menu was same each day, and focused on functionality more than variety or palatability.

    This is a nice hotel that is pleasant for a short stay. We especially enjoyed the following: 1. Quiet room that did not overlook the Main Street (Bush Street). 2. Fairly spacious room. 3. Two separate walk-in closets within the room. These were very useful for storing luggage etc. 4. Microwave with some basic crockery and cutlery. 5. Stable wifi connection. 6. Functional breakfast included in the price. 7. Sense of history within the hotel. 8. Friendly staff at checkin and reception. 9. Smooth checkin process. 10. Nice chest of drawers within the room.

    Stayed in October 2023

Showing 1 – 25

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