Parking was expensive based on it being a nearby outdoor car park.

As pictures show right on the beach, free Wiki Wiki (short par 3 nine holes), restaurants were great. Would need a car to get around and that cost an extra US$40 plus tips.

Stayed in May 2024

Beautiful landing and spaces!

Stayed in May 2024

The sofa bed in the room was very uncomfortable.

One of the best hotels I’ve ever stayed at. The facilities where amazing and the food was sooo good. We ate at canoe house and it was delicious, the lobster roll in the beach restaurant is the best I’ve ever eaten and the market has an incredible selection of snacks

Stayed in March 2024

Booking.com sold the room detail as panoramic ocean room however it wasn’t, 40% ocean the rest was mountain and hotel

Location and the property was clean and beautiful

Stayed in April 2024

housekeeping was short staffed-our room was not made up before 4pm

a stunning property with a beautiful speciality restaurant-Canoe House. Napua at their local beach club was great for lunch as was their pool bar restaurant.

Stayed in April 2024

Would have liked to stay longer... Addition of a "middle" restaurant (Main restaurant great for breakfast but "restaurant food"/ lunch/dinner.) A solution (how?) to the necessity to reserve beach chairs vey early

1. Beach/ Lagoon; swimming with turtles 2. Golf courses: expensive but beautiful/ worth the price 3. Friendliness of all staff 4. Beautiful location; like being in Paradise

Stayed in March 2024

It was beautiful but quite pricey, with extra costs for several activities like snorkling and playing tennis. The food in all the restaurants and by the pool was also very pricey, although very good.

Beautiful resort, beautiful weather and nature, onsite cultural experts, friendly service, quiet and comfortable rooms, an attention to authentic Hawaiian culture, and more.

Stayed in March 2024

The BEST hôtel I have ever been to

Stayed in March 2024

Minor things that were corrected without hesitation.

Understated elegance. Appreciated the sandy / rocky beach. Pools and poolside restaurant protected from the trade winds. Appreciated what was included in the package. Staff were fabulous. Shuttle rides and bikes for easy quick ways to get around the property were examples of nice touches.

Stayed in March 2024

Gorgeous space, great staff, excellent food

Stayed in February 2024

Location is a little further from other towns and sites on the big island. However I would definitely stay here again.

The staff was very helpful and kind. The room was very clean and well decorated. Many nice touches like cold water waiting for us when we arrive home each day, beds turned down, free laundry room use with supplies, welcomed with lei and cold drink at check in, etc.

Stayed in January 2024

Food overall was very good, but also very expensive.

The resort was beautiful! From the moment we walked through the front door we loved Mauna Lani. Beautiful pool and beach. Access to gear to take into the water. Tennis and pickleball facilities were included in the resort fee.

Stayed in January 2024

We were only there for 5 nights…. Wish we could have stayed longer 😊

Location was amazing with very friendly and helpful staff who were always able and willing to assist

Stayed in August 2023

The room is a bit old. But it still really nice. If you are expecting modern, chic and new kind of the room. Maybe it’s not what you are expected. But overall, we love this hotel.

The facility is great! The sunset from the restaurant canoe house is amazing.

Stayed in July 2023

We loved everything, the hotel, the staff, the facilities. Wonderful stay and we certainly hope to come again! Our special thanx are for Sai at the valet parking and the lady San. They were amazing! Also we really liked the dog of Mrs Fitzgerald:-). We had an amazing stay!!!

Stayed in August 2022

Generally, it was a great experience. Below are just a few nits that one can pick: - Parking: there is valet and self parking. I'm generally too impatient to wait for valets if the lot is close so I picked self parking. However, you always have to drive past the valets to ask them to open the gate to drive in. (out is by sensor) If they are busy you have to get their attention. some access sensor with your room key would be easier. - Business around: there is a small strip mall nearby but at the time of our visit most were still vacant after the pandemic. There was one restaurant. This limits the dining options close by quite a bit and you find yourself driving further than you might want to. There is another, larger shopping area about 5 miles away, which also has more restaurants (albeit of lower standard than the ones at the resort.) - Some of the pricing: it's obviously expensive but you also get a great experience with it. It's mostly on the small things where you start wondering such as your $4.95 purified water in the Market or the $30 cheese burger. However, overall, it's absolutely great! We had a great time.

This resort is really wonderful. We had an ocean view room, which was wonderful. The rooms are really well appointed and clean; functional as well given that this is a beach resort. The landscaping of the resort is outstanding. There are different pools and the beach, of course. The "adult" pool also works for lap swimming and is not so busy. There were always enough deck chair to use at the pools and beach and the service is generally very good, with friendly and helpful people. A highlight is really the sunset, which can be watched from the beach, the restaurants and bar, or just from a chair. We had a massage (mine was OK, my wife really liked hers), took a canoe/snorkling trip and I took a SUP class. The water classes were great and easy to book. The gym is great, with indoor and outdoor section. There are two main restaurants. The canoe house is amazing. Truly great Hawaiian and fusion cuisine, really well executed with great service. While it is expensive it is worth the money - maybe save some wine pricing by the glass for quite ordinary choices. The Halani/Ha Bar place is good but - like in all of the area - the prices are elevated to a silly level ($30 for a burger with so so fries). There is also a market that makes sandwiches and such and is great, with long opening hours. Service attention was great. We were asked for our departure plans and shared that we would be leaving after lunch. The hotel offered late checkout on their own Initiative.

Stayed in June 2022

Loved the openness of the resort and the outdoor dining. Food was excellent. Vacationers were constantly coming and going, but the resort never felt crowded. Housekeeping was spot on and always made sure we had plenty of coffee and towels. Location was perfect, very close to shopping, black sand beach, helicopter tours, etc...

Stayed in April 2022

Massive noise from drunken guest at the 24h open swimming pool. Checked out earlier and are still struggling with Auberge for the refund!

Staff is very nice

Stayed in January 2024

Way too expensive, no shops, complex check-in, and really bad advice from Booking.com. When I tried to reduce the stay on one of the 4 rooms, Booking.com advised to cancel that room and rebook a shorter stay. However, we were in the "no cancellation" zone and I ended up with two rooms! When I cancelled the one made at Booking's suggestion, I was charged a cancellation fee of $2000+ which was only lifted after much back and forth with Booking and the hotel. fd

We have been to this resort more than a dozen times, The renovation, while it looks nice, made some bad choices--slippery shower floors, heavy closet and bathroom doors, NOTHING IN THE MINIBAR! They try to be eco-sensitive with recyclable water bottles but no place to put them to recycle them! Small things--hair dryer didn't work--were annoying in such an expensive and posh place. And where were the evening hula dances. It's Hawaii!!

Stayed in November 2022

rude staff, did not make us feel welcome

bar staff at the adult swimming pool and staff at the bar did give us great service.

Stayed in March 2022

we was on our honeymoon and did not feel that the hotel made any effort to make us feel that it was our honeymoon, we had to wake up at 6am and speak to the desk to resolve the issues which they charged me resort fees even if I had paid this via booking.com. The lady that I spoke to made me feel that I was lying and I then spoke to carols the manager who did not believe me and made me show them proof via email. if you do stay here please do check if the bill is correct before checkin out. Carols the manager did try to resolve the issue by offering my 50 dollars that they had taken for my resort fees as a good will gesture I did not find this a good will gesture as he was returning my money anyway. The restaurant within the hotel called browns had a chef who was more interested in drinking with his friends then making good food.

bar staff at the adults swimming pool and bar staff at the hula bar great service. great facilities.

Stayed in March 2022

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Stayed in April 2024

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Stayed in May 2024

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Stayed in May 2024

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Stayed in April 2024