We couldn’t enjoy the fireplace.

The bedroom and bathroom looked clean. Nice environment around so you can enjoy the nature Very convenient for families. They have many activities. Really nice and friendly staff.

Stayed in December 2024

The timeshare staff or manager was rude and stereotyped my wife and me. Also, many activities don't open until after 11 am. The only other thing was the fireplace stopped working on the last day of our stay.

We love the Resort I wasn't that far from home and the drive wasn't that bad. The resort was awesome with tons of activities. The condo had tons of space and was cozy!

Stayed in November 2024

No toiletries were delivered when we called them in

Short notice

Stayed in November 2024

The elevator was out of service.

Great place

Stayed in November 2024

We arrived Friday night after a 3.5 hour we checked in, and our room was fly infested. We killed about twenty our first night. We ended up driving to the Foodlion late that night, making it just before they closed at 11pm to clean and wipe down our room at this pointwe are exhausted. We decided to go to bed, and our bed was not level due to it not being on the frame properly. It lifted on one side when you sat on it. We called the front desk about the bed and fly concerns again, and no one came to fix it till we called again Saturday evening. We were offered another room, we checked it out, and that room had flies as well. The rest of our stay, we were still battling flies Friday - Monday. Resort is nice, but those issues ruined my birthday getaway.

I liked the Mountain landscape and quietness.

Stayed in November 2024

Check-in was slow. Long line at 4pm and it took about 25 minutes. Other than that all was good!

This resort was massive and had so many amenities if you were staying longer than 1 night. Check in was a 6 minute drive from our hotel room so appreciated the text checkout so we didn’t have to drive back to checkout in the morning. Room was a little outdated but was clean and had everything you needed so it didn’t matter! Would stay again.

Stayed in November 2024

Hated how dark roads were had to take uber couldnt see at night while driving. Indoor water park water was cnilly

Liked the view room was nice

Stayed in November 2024

I didn’t enjoy the timeshare experience. The agents were rude when we didn’t want to purchase the timeshare. We were there for 3 hours. I only didn’t like that there was no microwave inside the room and the tv kept freezing up

We enjoyed the scenery and the location of the property

Stayed in October 2024

Some of the restaurants were closed.

The location was beautiful convenient to both Harrisonburg and Shenandoah National Park.

Stayed in November 2024

They have asked a few times if we wanted to do a tour of the property, but we did not have time for that.

Very well equipped apartment with wonderful views. Nice indoor swimming pool and facilities.

Stayed in November 2024

Refrigerator did not cool and made a loud humming noise all night. Table on balcony was very wobbly (needs tightening)

Nearby restaurant server was courteous.

Stayed in November 2024

Fireplace didn't work and no stove

View

Stayed in October 2024

Pool hours were shortened. Not open in the morning or later in the evening. Came back to park and there wasn't enough parking spots left for me. I only had one vehicle. Had to park in area approved by security.

Room was clean.

Stayed in September 2024

Very spread out, you must drive EVERY Where.

Quiet and full of wildlife (deer!)

Stayed in October 2024

My particular room was quite the distance from the check-in location. It took me 30 minutes to find my room and I had to get help from a couple. It was not really explained well at check-in There were limited food options once I got on the property. I think there are tons of things to do for family and others, but I was just there to get some rest. By the time you check in at 5pm, there wasn't much to do, and I left the following morning. I couldn't find any close restaurants. Only 1 packet of coffee in the room and no water except faucet Again, I know this is a great place for activities for kids and even adults, but if you're just looking for something else, I wouldn't suggest staying here. Things are too spread out.

Even though the room needs upgrades, it was very clean and comfortable. I had to call the front desk for some information, and they were very helpful.

Stayed in October 2024

The man concierge, working Friday October 18th, after 4pm was not very nice. When we told him we had a problem with the confirmation for the horseback riding and I wanted to double check our other activities. You need better signs to find where activities are. GPS only leads you to an address.

The buffet was cold. When we told our server, it was corrected right away. Camp Fire Grill's food is delicious! Alex at the check in desk was great! The day time concierge on October 18th was great!

Stayed in October 2024

Very little hot water....bugs in room...Winged termites and stink bugs.

Views and expansive activities

Stayed in October 2024

The hotel rooms are dated

Beautiful scenery

Stayed in October 2024

Remote location relative to off site services.

Beautiful forested grounds on the side of a small mountain.

Stayed in October 2024

Very nice place and has a wonderful time with my family. Nice location and staffs were good.

Stayed in August 2024

Bedding needs updated Needs handicapped height toilet Toilet was dirty Dining room chairs dirty

Updated units,location

Stayed in October 2024

The quality of food but particularly the breakfast. Not enough choice on the menu and not enough restaurants offering breakfast. It took us 75# of our stay to get the care package that was supposed to be in our room despite numerous calls

The location was great and very quiet with lovely scenery

Stayed in September 2024

Pool closed early

View

Stayed in September 2024

No disposal.

Basically everything. The place was packed with people trying to check in. Despite this, the process was incredibly efficient. Everyone was friendly. The facility was excellent. My room was almost perfect. It was clean, the bed was comfy, they have Direct TV, so I had plenty of stations to choose from. The only thing I didn't like was the sink didn't have a disposal. All in all, the place was nice and I have already booked another stay.

Stayed in September 2024