Room was not cleaned after first night. Ice maker did not work on our floor.

Close to freeway and downtown

Stayed in June 2024

The kitchenet was a joke. It was the same stuff just in a different location. Pool was have heating issues.

Stayed in June 2024

Needs updating

Allows pets

Stayed in June 2024

Some upfront parking was for VIP members only?

Have stayed there many times and always have a good experience. Property is clean and well maintained. Breakfast is well organized, fresh and tasty. Everything about the room is great. Plenty of towels, AC works as it should, Beds are comfortable.

Stayed in May 2024

Could use a bit of updating but comfortable and quiet visit.

The swipes for the credit card wasn’t working and they were kind enough to waive our extras fees as a result. Very nice people working there!

Stayed in March 2024

The windows were so cloudy I couldn’t see out! We stayed 2 nights, Would’ve been nice if they would’ve brought fresh towels and coffee

Clean and friendly

Stayed in February 2024

Nothing everything was good

Clean, convenient location like that I could check in and had a digital room key

Stayed in February 2024

The leatherette chair in our room was cracked and worn. The temp in the room was way too warm, and when we lowered the temp, the blower made it too cold over by the window. Is there a way to make the blowers blow directly towards the ceiling instead of out into the room?

the breakfast was wonderful, although I had trouble getting the waffle maker to flip back over when it started beeping and it was pretty tough by the time I got it out. My husband loved the selections.

Stayed in December 2023

They ran out of food at breakfast.

Stayed in November 2023

Great staff, comfortable and convenient Nice breakfast, a lot of choices

Stayed in October 2023

Selena was amazing. We were traveling from near Grand Rapids for a local wedding. Circumstances changed with one of the adults with our group and wasn't able to attend and we needed adjoining rooms for space and ability to supervise all of our kids. Selena made that happen! We are forever grateful that she was able to accommodate us!

Stayed in October 2023

The children running and yelling in the hall at 11:30 pm

Good location, easy to find. Staff were all very friendly and helpful. The breakfast was great, one of the best I've seen offered.

Stayed in October 2023

Comforter had a stain

Location

Stayed in September 2023

the breakfast hostess was very nice

Stayed in July 2023

we were by the elevator and heard that running all night on and off

room was pleasant, and even though it was during the week it was very quiet

Stayed in July 2023

on past stays, the staff was friendly and inviting. the tall blond was curt and uninviting upon check in or any other contact. Also, the day after, there was an adult male that made me very uncomfortable with his questions, these two employees made me feel like I had made a wrong choice to return to this hotel that I was very comfortable with.

I purposely stay here because it is pet friendly, clean and in general clean. I don’t like to stay in Kalamazoo even though that is where the UKC Premier Nationals are held. I attend this every year.

Stayed in June 2023

My room was right by the elevator and very noisy.

Stayed in May 2023

The hotel needs a serious renovation! It is very worn out. The city of Marshall is never going to experience anything like the construction and operation of the new Ford Battery plant. Hence, more people coming to town than ever. Do you want them to recommend this hotel? Fix it up if so.

The location is great to the proximity to the new Ford battery plant construction. Breakfast was plentiful and appealing. Parking lot and entrance were well lit (women traveling alone notice that). Especially located in the same parking lot with Holiday Inn Express, it was lit with blue lights ( too dark ).

Stayed in May 2023

When we checked in our bill was more than had been quoted. Unpleasant new young lady was very rude and had no answers to as why it as more. Had to call Booking to complain about this and even though I was on hold for approximately 30min. they were able to speak to the manager and get it cleared up. So the manager at the property was nice and resolved the mistake.

The rooms were very clean and the beds were very comfortable.

Stayed in May 2023

I didn't like that the wifi wasn't actually free and in order to get it you have to sign up.

I really liked that there was oatmeal offered for breakfast as a healthier choice to other options. I enjoyed the ease of check in and check out as well as the convenience of access to where I was travelling to the next day.

Stayed in May 2023

Wish there was a hot tub in the pool area

Loved the breakfast, how clean it was, the pool, and the beds were comfy! I liked the fridge and the microwave in the room, too!

Stayed in March 2023

WI-FI need to improve! I can’t get my WIFi in that day

The breakfast was very good 👍 high expectations

Stayed in January 2023

Cannot think of a thing.

The breakfast was excellent. We were able to have a breakfast and then be on our way for the day. The food is GREAT! The staff was helpful and friendly.

Stayed in September 2022

Pillows on both beds were flat. Offer Options of soft fluffy pillows and more firm options

Stayed in October 2022