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  5. Reviews of Holiday Inn Lumberton, an IHG Hotel

Reviews of Holiday Inn Lumberton, an IHG Hotel 3 stars

101 Wintergreen Drive, Lumberton, NC 28358, United States

#5 of 19 hotels in Lumberton

Guests' Choice

Review score

Based on 270 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.6

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 22 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Old a/c was very loud. Couldn't sleep with it on.

    Stayed in September 2024

  • Reviewed: 22 July 2024

    9.0
    It's a jolly holiday at the Holiday Inn Lumberton, NC
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms and rugs need a little updating but otherwise loved everything!

    We adore this property and their staff and stay here several times a year on our road trips down from NJ to Florida. Lorraine, at the front desk went out of her way to help accommodate us when our plans changed last minute and we needed to change our date of stay. She is truly a sweetheart and welcomed us so warmly. I overheard her assisting another guest who had special needs and she was so courteous and patient. The rooms are cozy, clean and so comfortable! Especially the bed it felt like sleeping on a cloud! The property is nicely maintained with a lovely view of the courtyard and pool right from the lobby. The lobby plays 50s music overhead while you wait to check in. There is a Dennys right inside and we received free breakfast for 2! There is just something special about this place and so convenient to travelers coming off I-95. I heard they will be renovating the property soon and I hope they don't change the old world charm, the beautiful layout or the courtyard area. It's just lovely and one of our main reasons for coming back again! Thank you!

    Stayed in July 2024

  • Reviewed: 21 July 2024

    7.0
    Once we turned off the AC we slept nicely
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It really needs a refresh, the finishes alerted old and faded and the place looked old… but the pool was nice. The door locks were tricky… and the Air conditioner was very loud to the point where I turned it off so that I could sleep

    Stayed in July 2024

  • Reviewed: 28 June 2024

    8.0
    Very good
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Convient

    Stayed in June 2024

  • Reviewed: 9 June 2024

    7.0
    Will stay again.
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Bathroom floor very sticky A challenge to find TV stations. The paper guide only had 4-5 stations Carpet had stains

    Having Denny’s onsite was fabulous and The best breakfast of all the hotels.

    Stayed in June 2024

  • Reviewed: 25 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It was good

    It was convenient. Denny's attached. Beware of shady characters in parking lot at night trying to rob you. Beware of strange whistling .whistle to each other

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Best stay in Lumberton, NC
    • Business trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    No continental breakfast for people on the go.

    We have stayed at this Holiday Inn on our way from NJ to Florida many times. There is so much we love about it from the clean and comfy rooms to the pool area, to the beautiful grand entrance and its located right off the highway close to many restaurants and shops. The staff is always amazing, and there is a Denny's restaurant right on property open 24/7. We always feel safe and welcome here. It's our NC road stop away from home. Thanks to the Holiday Inn hotel in Lumberton for always making this a great stay. Highly recommended 😊

    Stayed in March 2024

  • Reviewed: 29 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom door very squeaky Coffee machine and bedside lamp not working

    People at front desk were helpful and very pleasant

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Alright
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Carpet in room was not clean properly. Dust and smell moldy. No room phone

    Location was great. Staff very friendly and welcoming

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I was very disappointed that there was no lounge/restaurant on premise. Yes there is a 24hour breakfast lunch place, just not what we wanted after a long day traveling. Will probably not stay there again because of that, especially since there are so many other options around us.

    The room was beautiful very comfy and well appointed. The bed was very comfortable.

    Stayed in February 2024

  • Reviewed: 25 January 2024

    8.0
    The bed was a joy to climb into that night. It was the most comfortable bed I’ve ever slept on. I would stay here again.
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    There were a few long hairs(not ours) located on the coffee maker tray that was obviously not wiped down and a few hairs ( again, not ours) in the bathtub that you could clearly see. Kinda gross to find random hairs that don’t belong to you.

    It was conveniently located right off of I95

    Stayed in January 2024

  • Reviewed: 17 January 2024

    8.0
    Nice place to stay for one night while traveling
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Free dennys breakfast

    Stayed in January 2024

  • Reviewed: 14 January 2024

    9.0
    Exellent hotel with a restaurant collocated
    • Leisure trip
    • Couple
    • Standard King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Our room, 156, was the furthest away from the lobby and restaurant. Quite a hike for dinner and morning coffee

    Room was larger than a lot of other chain hotels in this price bracket. The collocated Denny’s restaurant was welcomed on this cold and rainy night.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    7.0
    Comfortable bed; excellent breakfast.
    • Leisure trip
    • Family with young children
    • Standard King Room with Sofa Bed
    • Stayed 1 night

    Rooms need updating. Wasn't bright and cheerful. The personnel were very nice, but not cheerful. After a 12-hour drive, they didn't brighten my spirits, as I would expect from Holiday Inn and in the South.

    Breakfast with vouchers for Denny's was outstanding. Excellent food and service. That is a plus for advertising your property. It is a plus.

    Stayed in December 2023

  • Reviewed: 26 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    There are two Holiday Inn on the street the Xpress and this one I wanted to book the express but I accidentally I booked the other one. They should make it more clear on which one is which.

    Close to hiway

    Stayed in November 2023

  • Reviewed: 12 October 2023

    7.0
    The stay was okay.
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No lounge, even though it was advertised on the website.

    Proximity to i95

    Stayed in September 2023

  • Reviewed: 4 October 2023

    9.0
    Enjoyed my stay!
    • Leisure trip
    • Solo traveller
    • Standard Room with Two Queen Beds
    • Stayed 4 nights

    The room was clean, the hallways were well-lit, and parking was always available near my room.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    8.0
    Convenient , but needs some TLc & another elevator !
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    One elevator allowing long walks for guests

    Convenience & cleanliness

    Stayed in October 2023

  • Reviewed: 21 September 2023

    9.0
    Good night sleep
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Should give 4 breakfast tickets if you have four guests in the room.

    Clean rooms, friendly staff, location is next to interstate but still quiet. Breakfast included.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    8.0
    Inflated price for the area but, overall positive stay
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The lobby is kind of loud, especially on a Friday/Saturday night - with the Dennys. It seems like a beneficial and unique feature but, it might be worth considering a late-night closing, as opposed to 24 hours.

    The bed was very comfortable! Bathroom was big.

    Stayed in August 2023

  • Reviewed: 27 July 2023

    8.0
    The stay was fine however the billing for the room was an issue.
    • Leisure trip
    • Group
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    Booking.com sent a confirmation and stated the rate for the room with tax was $146.84. According to Holiday Inn records Bookin.com stated a rate of $139.95 plus tax equaling $158.15. However Holiday Inn charged me $146.84 on July 24 when I checked in and $11.31 when I checked out. Holiday Inn stated on July 26, 2023 that there is nothing they can do since the "error" is with Booking.com

    We had 4 adults and were only allowed a breakfast for 2 adults. That should have been explained.

    Stayed in July 2023

  • Reviewed: 4 April 2023

    8.0
    It was great!
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    All of the servers in Dennys were extremely nice and pleasant.

    Stayed in April 2023

  • Reviewed: 3 March 2023

    7.0
    Nice
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    A free breakfast or at least a discounted breakfast, since the Denny’s entrance was attached to the hotel .

    Stayed in March 2023

  • Reviewed: 24 February 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room was advertised as breakfast included, however we were instead provided with two vouchers for the connected Dennys even though there were four of us.

    The room was comfortable 😌

    Stayed in February 2023

Showing 1 – 25

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