5300 North River Road, Rosemont, IL 60018, United States
#2 of 27 hotels in Rosemont
Guests' ChoiceBased on 649 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.1
Staff
9.0
Value for money
8.3
Free WiFi
8.0
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End of dialog contentReviewed: 23 September 2024
Torres
United StatesEverything!!!
Stayed in September 2024
Reviewed: 21 September 2024
Olivia
United StatesThe pet fees but i understand
The bed was so comfortable and clean
Stayed in August 2024
Reviewed: 17 September 2024
Paul
United KingdomWe were celebrating our 30th wedding anniversary and they sent up a small bottle of champagne and a small cake. Very thoughtful and much appreciated
Stayed in September 2024
Reviewed: 15 September 2024
Paul
South AfricaI have stayed at this hotel before - my "go to hotel" for the expo center.
Stayed in September 2024
Reviewed: 14 September 2024
Joseph
United StatesOne of the server Eva at the ashburn restaurant was rude and disrespectful. The service was also slow.
The location is convenient, it is walking to the fashion outlet and the Rosemont theater. The property was clean.
Stayed in September 2024
Reviewed: 5 September 2024
Jaelyn
United StatesRight next door to the outlet mall
Stayed in September 2024
Reviewed: 2 September 2024
Alyssa
United StatesClean, beautiful hotel, spacious rooms and great accommodations.
Stayed in September 2024
Reviewed: 31 August 2024
Amy
United StatesCleanliness
Cleanliness
Stayed in August 2024
Reviewed: 16 August 2024
Alma
United StatesThe price for the early check-in was $75, which I was willing to pay, but might not be for everyone. I also wish there had been some things already added to the mini fridge, instead of having to order them at the front desk.
The amenities were impeccable and I was really happy with how the staff resilved my problem (I wanted an early check-in and they were SUPER accommodating!)
Stayed in August 2024
Reviewed: 5 August 2024
Christian
United StatesVery nice location
Nice location and very clean
Stayed in August 2024
Reviewed: 5 August 2024
Valdes
United StatesExcellent customer service
Stayed in August 2024
Reviewed: 31 July 2024
Maya
United StatesWe had to call the hotel to find out where to pick up the airport shuttle--a written request via booking.com was never answered--and it was quite a trek with all our luggage to get to correct terminal.
Room was very spacious and comfortable. Liked the extra sitting area and the coffee bar. Bathroom was huge! Free airport shuttle was convenient, and the on-site restaurant was tasty and we appreciated being able to take our unfinished bottle of wine and glasses back up to our room after dinner.
Stayed in July 2024
Reviewed: 26 July 2024
John
United KingdomNothing
Very nice rooms Restaurant good food reasonable price and open until 11pm which is ideal
Stayed in July 2024
Reviewed: 19 July 2024
Diana
United KingdomNothing.
The staff is wonderful.
Stayed in July 2024
Reviewed: 18 July 2024
Charles
United StatesExcellent hotel very close to O’Hare Airport
Stayed in June 2024
Reviewed: 16 July 2024
Mac
United StatesGreat accomodation. friendly staff
Stayed in July 2024
Reviewed: 9 July 2024
Maria
United StatesCant say enough about this hotel. Very well managed and easy. Do not hesitate to book here. Best hotel in area or Ohare airport
Stayed in July 2024
Reviewed: 8 July 2024
Marek
PolandPretty expensive, as most good hotels at ORD. Breakfast start at 7am, so not useful for morning flights.
Clean and comfortable rooms. Shuttle service works pretty often. No planes directly over the roof, however may be audible during night. Outlet mall just few meters away.
Stayed in May 2024
Reviewed: 6 July 2024
Andrea
United StatesThis is the best idea when flying out of ORD. Park your car here and stay the night before your flight. Quick shuttle over to the terminal. No stress in traffic or paying 5x parking at the airport. The staff is always so friendly and the rooms are clean and comfortable.
Stayed in May 2024
Reviewed: 4 July 2024
Michelle
United StatesHonestly, the only thing not phenomenal was the room service food delivered. It was good and I love the mini condiments but I've stayed at hotels where room service food was impressive. So...not a big deal. We were hungry, it was late, and the fact food was avaliable and open met our satisfaction and we didn't get ill from it.
Their bus picked us up after an exhausting day and were professional and helpful. All staff were friendly!
Stayed in June 2024
Reviewed: 1 July 2024
Lsoriton
SwitzerlandAirport pick-up with the free transfer was not clear as to where exactly. Check in was slow. Restaurant lacked atmosphere and the food was also just ok. Seems the free transfer back to the airport is not free as the drivers expect a tip (if not cash, then to their Venmo accounts), something that is not so normal in other parts of the world.
Room was perfect, and also clean. Transfer back to the airport the next day was efficient.
Stayed in June 2024
Reviewed: 28 June 2024
Debra
United StatesThe bed was a little hard for my liking.
Nice location and very clean
Stayed in June 2024
Reviewed: 20 June 2024
Lawren
United StatesSpacious room. Good meal and drink in restaurant. Convenient location to airport. Bit pricey, but worth it.
Stayed in May 2024
Reviewed: 12 June 2024
Diane
United StatesAir conditioning just needed to be reset...quick fix
Staff was extremely accommodating! Room is large, bed was very comfortable. Wonderful restaurants onsite
Stayed in June 2024
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