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Reviews of Lockport Inn and Suites 2 stars

315 South Transit Street, Lockport, NY 14094, United States

#1 of 5 hotels in Lockport

Guests' Choice

Review score

Based on 565 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 20 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Minor details....Roku TV - difficult to find local channel and we were provided no directions/guide/ listing. Coffee pot in room but condiments at lobby.

    Spacious accommodations... lovely grounds...appreciate the cleanliness of the bathroom. Comfortable and charming inn.

    Stayed in September 2024

  • Reviewed: 17 October 2024

    10
    Wonderful, comfortable overnight stay.
    • Leisure trip
    • People with friends
    • Economy Queen Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing. We highly recommend this place.

    This place has character! It so much reminded us of the places we would stay on our road trips years ago. And so very clean. Loved it for an overnight stay. The folks that own it were extremely helpful; we thought we had left something behind after our departure and they double-checked our rooms to make sure we hadn’t done so.

    Stayed in October 2024

  • Reviewed: 15 October 2024

    10
    Enjoyable stay for a family vacation
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit outdated but the cleanliness makes it look great

    Super clean and nicely maintained facility ; super nice personnel

    Stayed in October 2024

  • Reviewed: 14 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Queen Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    They allowed me to leave my car there while I biked the Erie Canal trail.

    Stayed in September 2024

  • Reviewed: 12 October 2024

    8.0
    Family run business , facilities were very clean , safe and the location was convenient
    • Business trip
    • Solo traveller
    • Economy Queen Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    The cleanliness and I felt safe

    The staff and location were perfect

    Stayed in October 2024

  • Reviewed: 7 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, it was beautiful

    The peace and quiet of isolation in the back building

    Stayed in October 2024

  • Reviewed: 7 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Queen Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing available for breakfast besides coffee so we needed to go out.

    The room was clean and it was comfortable.

    Stayed in October 2024

  • Reviewed: 1 October 2024

    10
    We love the Lockport Inn. We'll be back next year!
    • Leisure trip
    • Couple
    • Economy Queen Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    We had coffee...it was good.

    Stayed in September 2024

  • Reviewed: 29 September 2024

    10
    We will definitely be back if in the area again.
    • Leisure trip
    • Couple
    • Economy Queen Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Everything was very clean. The room was well stocked with towels. Staff was friendly and check in/check out process was quick and easy. The cost was well within budget.

    Stayed in September 2024

  • Reviewed: 28 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Truly a gem of a motel! Well maintained, vintage vibes. Clean and spacious rooms. Access to the outdoor pool was a wonderful bonus! Friendly front desk staff at arrival and departure. Close access to the Erie Canal Trail made for a perfect stop along my multi-day tour.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    8.0
    Great value and comfortable stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Balcony
    • Stayed 1 night

    Some of the fixtures were a little tired, but it was not an issue.

    Had a great stay. Not the fanciest of places, but the room was very clean and spacious and it had all the amenities you'd expect or need. It was perfect for our single night stay. Especially when the other larger chains were $150 more a night.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    8.0
    Clean room comfortable bed.
    • Leisure trip
    • Couple
    • Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    The rug in the room was old and looked dirty. The place itself needs upgrades.

    The amenities in the room. Jacuzzi, fireplace. Bed was comfortable. Room was clean for the most part.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Comfortable stay for the price, but some renovations to the property is in order.
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It needs some upgrades like the carpet in the room, the floor covering on the balcony and some of the old ratted furniture outside.

    The room was clean.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    10
    Perfect for a one-night stay to avoid an hour-long drive after an evening event.
    • Leisure trip
    • Couple
    • Economy Queen Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Not much! Very flat pillows, does need some updating(esp. the ceiling in the room we stayed in), but I imagine that would increase the cost which would be disappointing.

    Neat, clean, appears well cared for-little things like nightlights in the bathroom, wine glasses and corkscrew etc. Tons of towels in the room!

    Stayed in September 2024

  • Reviewed: 22 September 2024

    8.0
    Clean property for a good price
    • Leisure trip
    • Couple
    • Economy Queen Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit stuffy even with the air running. WiFi was very spotty and phone or tv would t stay connected.

    Immaculate. One of the cleanest properties I have ever stayed at.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Economy Queen Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Very clean and cute, the rooms are a little old school but it’s cozy. The staff are incredible! I had a few booking issues during my stay and they helped me correct them quickly and with kindness. Definitely reccomended!

    Stayed in September 2024

  • Reviewed: 17 September 2024

    9.0
    Clean, comfortable and good value.
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 4 nights

    The property is a little dated but well kept up.

    The rooms are very clean and well kept up so good value for the cost.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Charming, comfortable and clean.
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    I would have liked a microwave to heat up a meal. But that would not detour me from staying here again.

    The complex was very well kept and pleasant to walk through. The room was exceptionally clean and comfortable.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    10
    It was the absolute BEST place we've ever stayed, and I do mean EVER!!!❤️❤️❤️❤️❤️
    • Leisure trip
    • Couple
    • Economy Queen Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    That our stay wasn't going to be longer.

    We didn't have a breakfast served at the one we stayed at, but we LOVED THE FACT that the room was quiet, cozy, and above all else COMFY & CLEAN

    Stayed in July 2024

  • Reviewed: 10 September 2024

    10
    Lovely property in a pretty town.
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights

    n/a

    Very friendly, helpful staff. We were offered the chance to upgrade to a larger room for a reduced price, which we took. As a result, we were upgraded to an even larger room, which was lovely and quiet. The whole complex was lovely. We were an easy drive down to the locks. We booked here as we wanted to visit Niagara bit didn't want to stay in Niagara itself. It was an easy drive of ~35 minutes over to the falls themselves. Very nice pool area.

    Stayed in August 2024

  • Reviewed: 10 September 2024

    10
    Wonderful folks. We'll be back!
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The property exterior carpeting is tired and needs replacing especially on the stairs.

    Great location and the staff were very friendly and accommodating. Great value too.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Queen Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    It was nice and clean . Good experience . Helpful Staff . Thanks a lot .

    Stayed in September 2024

  • Reviewed: 3 September 2024

    10
    It was amazing and we’ll be coming back!!!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The microwave was extremely hard to use in the room and no instructions on how to use it.

    Everything

    Stayed in September 2024

  • Reviewed: 2 September 2024

    10
    Love this place and will return to stay here
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room was very spacious, very quiet, very clean.

    Stayed in September 2024

Showing 1 – 25

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