My room wasn’t clean the sheets were stained and the blinds wouldn’t close

The location is great

Stayed in September 2024

The room was supposedly upgraded but was typical

Location and available activities and also the prices at the restaurants were fair

Stayed in August 2024

They offer minimal toilet paper lol

Price and beach access

Stayed in September 2024

my charger was not found

i left my charger connected on the outlet. we change to another room to stay another night. i reported to security Michael & manager Mandy & was told my charger is not there. i have nothing on my luggage or truck so i know the charger was in the room . i live in Cali & need my phone for GPS. my partners phone was not charge either .

Stayed in August 2024

Nothing

Had a store in the bottom of he hotel, private beach, bowling alley for the kids to enjoy

Stayed in July 2024

The room was VERY dusty. Had to run a washcloth over every surface. Nothing else was dirty though, so it was just as if the room is rarely used. The curtains in our room weren’t the regular hotel blackout curtains so we had to ask for extra sheets to put over the window to help dim the light pouring in. No ice on the floor. Have to call and ask for ice.

The property was decent. The deluxe room we got seemed newly upgraded from a regular deluxe room. We even got a goody bag upon check in. We had an ironing board and iron which worked very well; that was really nice. The staff was SO amazing. Every staff memeber that we encountered was helpful and very friendly! Best part of the stay for sure!

Stayed in August 2024

Windows are not secure enough.

River view

Stayed in July 2024

TV to old only 2 channels to see and they close the best restaurant longhorn

My room was very close to the elevator and the staff service very good

Stayed in August 2024

I don’t like that the restaurant down stairs closed please reopen everyone I talked to loved that place

Stayed in July 2024

there was very little channels on the tv set and the ice machine wasn't working ,no safe in the room for a deluxe room ,the lamps didn't have knobs to turn on and off light

Stayed in July 2024

The air conditioner made a lot Noise Able to sleep well

It was clean and comfortable

Stayed in August 2024

I should have realized there would be smoking but it didn’t occur to me. The smoke smell was sickening. The rooms were so dated it was like going back in time. Our tv got maybe 6 stations on the tiny old fashioned box tv.

You can’t beat the location of this hotel.

Stayed in June 2024

The strong cigarettes smell

The giftshop has great prices and the food within the fmhotel alsohas great pricez

Stayed in July 2024

Ice machines don't work, you have to ask the front desk for it and once they do they give you a very small amount. If you ask for more they tell you, you have to but it from the store. Some rooms are very outdated, my daughters room had a box TV.

I recommend the suite for families, Two bed rooms two bathrooms, kids room has four single beds. Rooms were clean and comfortable. Kitchen only has a microwave and small fridge, no coffee maker. The best part about this hotel is the beautiful river view. Will stay here again

Stayed in July 2024

Housekeeping were supposed to clean my room and they didn’t I called to get towels on our last day and never brought them up

Very nice workers and desk clerk very helpful

Stayed in July 2024

Convenient store had everything I needed

Stayed in July 2024

The parking structure being so far makes it really bad to walk over in the heat its a bit far from entrance. Also our AC in room was not that cold.

Large rooms excellent shop, great river access. Location is great as wellz

Stayed in July 2024

No card tables

Bowling for kids

Stayed in May 2024

The tv in our room this time was an old tube tv and didn’t work well. Picture & sound were terrible. The bed also was uncomfortable this time for us. Room 2114. Also I THINK so people that aren’t guests are using the beach area. Would be good to check who goes in. It’s not fair to the guests.

I stay here often & I love the property and its location. The private beach is my favorite

Stayed in June 2024

The restaurants here need some work. Each restaurant is missing supplies (ex. cheese, onions, cilantro) and many of the options on the menu haven't been available to purchase for quite some time, so an update is in order. The main restaurant Big Horn Cafe, was closed recently. That was a really good restaurant which I believe was one of the main reasons people stayed at the hotel because it provided good quality food selections compared to the kitchens at the multiple bars.

Friendly staff. Cheap or free alcoholic beverages depending on if you gambled. The general store makes it convenient to purchase a wide selection of snacks, souvenirs, beverages, and much more. The rooms were pretty clean. The hotel has a private beach on the river that is mostly sandy providing a nice way to cool off in the desert heat. A water taxi is available to take you to other casinos and hotels up and down river ($5 a person each ride)

Stayed in June 2024

I felt my room was not cleaned well. I bought Clorox wipes and had to wipe off the tables as they were sticky with something spilled on it. My TV was out dated and I didn’t get a lot of channels, so my son used his tablet all weekend

The prices are phenomenal From alcohol to kid activities!

Stayed in June 2024

NO FOOD! Restaurant closed extremely limited bar menu. Staff told us they were changing menus and using up leftover stuff

Beach, pool general store

Stayed in June 2024

We had to change rooms so we could have a fridge.

The view of the river was great.

Stayed in April 2024

Bathroom tub and sink had hair and were dirty. I had to clean it. Parking for handicap with trailer was far. When I requested towels they acted like I was going to steal the towels and needed an exact count. Cafe had limited to no food they ran out of ice. Ice machines didn’t work when requesting comp ice it was limited. No real arcade for kids only a pin ball room.

The beach was easy access

Stayed in June 2024