I liked that it was kind of within the Disney World property and that you can take a boat to and from Hollywood studios and Epcot. It’s a bit of a venture to Magic Kingdom - I also like that this hotel is included in the Early entrance. We also like a Couple of the restaurants: Shula’s and Kimonos. The meals at both were excellent. Also all the employees were very nice and helpful and all always had a smile and greeted you . When we checked in I expressed the fact that I picked this hotel because we were hoping to be able to view the fireworks over Epcot. I had upgraded our room to a park view hoping that would be possible. I was told that the room we had upgraded would not give us the view we would like, but I was told that he would see if he could get us a room that viewing the fireworks would be possible. Well he came thru and got us a room on the 3rd floor at lobby level with a balcony and low and behold we were able to see most of the fireworks from the balcony and on the second night we just left the curtains open a we could still see them from the bed. We were very happy with our room and would come back again for that and they employees there.

Very nice property - rather large and sprawling. You can get lost.

Stayed in November 2024

Cost of food. No lower dollar restaurants. Room service charge is ridiculous.

Location. Variety of on site activities.

Stayed in November 2024

Nothing

Nice hotel

Stayed in September 2024

Parking was limited. I parked at the Swan but still paid parking fees

Location, restaurants, staff

Stayed in October 2024

The bed

We love the convenience to epcot

Stayed in October 2024

room service food was awful, and I wasn't aware the pool was at the swan. no on told me.

it was beautiful, clean, and the beds were super comfy.

Stayed in October 2024

Hallway carpets were worn and hallways extremely cold. As most everything Disney prices for basics like coffee were high ! Our room had a musty smell but friends room was ok.

Very large hotel but well organized. Very convenient walking distance to Epcot. Rooms were comfortable and well equipped. Accommodated us with an early check in which was appreciated. As everything Disney clean and friendly staff.

Stayed in October 2024

Just a note that the self park was not available at the Dolphin (where our room was) so we had to park at the Swan, which wasn’t too far but was difficult to figure out at night as there weren’t any well lit or easily seen signage for self parking.

Convenient location to accessing Epcot via boat or walking. Room was comfortable. Market on main floor had good sandwiches and plenty of options for snacks.

Stayed in October 2024

Price

Convenience to parks

Stayed in September 2024

Expensive resteaurants; thin blankets

Great location, great transportation to parks

Stayed in October 2024

Fees

Location

Stayed in October 2024

The bathroom was very tight. A/C would be nice to stay on at night and freezer in the refrigerator

hotel in general. The restaurants were nice, wish we had more time.

Stayed in October 2024

The AC is blasting even if you turn it off. The valet parking takes 30 minutes to get your car. Aaaand we figured alrdy at Disney that the hotel doesn’t belong to Disney Resorts but belongs to third party that’s why you can’t really use your Disney rewards or card to charge to the room.

Location is great! Staff is nice . Amenities Awsome. EPCOT and Hollywood Studios are walking distance. The shuttle’s to Dysney every 20 minutes.

Stayed in October 2024

There is not adequate parking if you are wanting to self park. Also there is a parking fee of $45

Love the decor, the staff was helpful, it was convenient to nearby attractions.

Stayed in October 2024

Very far from Disney Springs and the parks. Not many buses come so we had to uber a lot.

I liked that the property was close to the boardwalk, we got to go visit the night scene with the baby and she loved it.

Stayed in October 2024

I requested no room service until asked for. On my second day I asked the cleaning lady, who was right outside my door cleaning the next room over, to refresh our toiletries and to empty the garbage. We then left for the parks. When we returned, the room had not been touched.

Excellent location

Stayed in October 2024

nothing. it's perfect for a weekend to Epcot's Food and Wine Festival

Best location with being on Disney Property and within walking distance to so many places!

Stayed in October 2024

Only negative is when reception gets taken over by conference attendees. Would be nice for towels to be available when returning to the hotel after a rain storm.

The room was a good size, loved the balcony views and watching the fireworks. Staff were great especially at Rosa Mexicano our favourite restaurant. As always an excellent stay at the Dolphin.

Stayed in October 2024

the room bath and the view from the balcony

The hotel is ideally located, with an exceptionally helpful staff. The connection to Disney runs seamlessly, making the experience smooth and enjoyable. I arrived with my son and, while the stay was pleasant overall, there were a couple of disappointments. I had booked a room with a balcony specifically to view the fireworks show, and requested a higher floor. Unfortunately, I was placed on the third floor, where the view was partially obstructed by trees and buildings, limiting the fireworks display. Additionally, the bathroom was quite small and outdated, clearly in need of renovation to meet modern standards. The use of curtains in the shower caused frequent leaks, which was inconvenient. On a positive note, the hotel’s restaurants are excellent, offering a wide variety of dishes. I highly recommend trying all the dining options, including those at the Swan. Despite the room issues, it was a good overall experience.

Stayed in September 2024

slow valet parking; body wash/lotion smell like dark amber

comfort, amenities

Stayed in September 2024

The bathroom was a bit small and the shower curtain didn't prevent the floor getting wet. Bathroom could have been slightly cleaner.

Location and view excellent. Large room and everything you need. The staff were very helpful and friendly.

Stayed in September 2024

N/A

boat ride home after a night at EPCOT.

Stayed in September 2024

Beds were very small, cleanliness in room wasn’t great as there was a lot of dust. Few maintenance issues in room such as toilet seat falling off and very loud AC. Very expensive if you want to buy food and drink especially breakfast ( a plain croissant cost $6!).

Location was perfect for a trip to Disney without staying at a Disney hotel. Staff were very friendly and facilities round the hotel were great. Loved that the room had a balcony to sit and enjoy a drink on. Lovely bar in center of the lobby to relax in.

Stayed in September 2024

The long walks to rooms, paying to self park my own vehicle.

The fuel store.

Stayed in September 2024