7007 East Expressway 83, Mercedes, TX 78570, United States
#1 of 3 hotels in Mercedes
Guests' ChoiceBased on 234 hotel reviews
8.7Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
8.8
Value for money
8.6
Free WiFi
8.2
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End of dialog contentReviewed: 26 July 2021
Andrea
United Statesthe check in process was quick and the place was clean.
Stayed in July 2021
Reviewed: 25 July 2021
Mariisela
United StatesBetter communication!!!
The location was great . breakfast was not so good..
Stayed in July 2021
Reviewed: 24 July 2021
Nelson
United Statescleanliness. breakfast was good. very clean room.
Stayed in June 2021
Reviewed: 22 July 2021
David
United StatesNone
Excelent location and good brakefast.
Stayed in July 2021
Reviewed: 22 July 2021
Mark
United StatesIt was fine.
We reserved a king suite with couch & didn’t get it. We had no reduction of price either. They weren’t flexible because we made reservation by “a third party” we’d have to talk with mgr & never saw the mgr. Booking.com, will you reimburse us the difference of the room change?
Stayed in July 2021
Reviewed: 13 July 2021
Ashley
United StatesThe swimming pool had green mold all around the walls
Clean and relaxing room
Stayed in July 2021
Reviewed: 11 July 2021
Claudia
United StatesThe pool was great enjoy myself with my boys.
Stayed in July 2021
Reviewed: 17 June 2024
Leslie
United StatesTo loud. TV wasn’t working
Stayed in June 2024
Reviewed: 13 June 2024
Cindy
United StatesThe restroom is awkward. The toilet is almost up to the double doors and I hated that. It was weird having the toilet in the way. I may have to stay somewhere else due to that.
How clean everything was and the girl at the front desk was very nice.
Stayed in June 2024
Reviewed: 7 June 2024
Iliana
United StatesI didn’t like the room I stayed in.
Love the property.
Stayed in June 2024
Reviewed: 27 December 2023
Janie
United StatesThere was a terribly dirty towel along with the clean towels . The sheets were worn out and they had tares along the top part of the sheet .
Breakfast area was too crowded and difficult to get to. The parking area was well lit .
Stayed in December 2023
Reviewed: 9 October 2023
Celina
United StatesThere was a weird bad smell all over the hotel.
Stayed in October 2023
Reviewed: 9 July 2023
Alicia
United StatesI called to add extra days to my booking and was told they were completely booked. Went on booking.com where I had initially booked my reservation and they had 5 rooms available. How are you fully booked when there’s 5 available? Staff member had friends over and were really loud laughing and screaming all night till morning hours . I could hear them all night through my room . I Will not book here again!!! Travelers beware !!!
Clean rooms
Stayed in July 2023
Reviewed: 9 July 2023
Ma
MexicoThere was a bug in the bathroom
Location
Stayed in July 2023
Reviewed: 20 June 2023
Adrian
MexicoThere were a lot of young people staying, partying and screaming till the late night. Room walls are rather thin, I could hear what the neighbor was watching on TV.
Breakfast was good, very orderly and clean. Room is good as well.
Stayed in June 2023
Reviewed: 4 June 2023
Bradley
United StatesThe common areas are not clean, maintenance needs to be done all over the hotel. My tv cable didnt work and my ac didn’t cool proper.ly, my room was far too humid. The complimentary breakfast was nearly depleted by 9:00.
The property was located in a good area.
Stayed in June 2023
Reviewed: 10 May 2023
Sutae
MexicoThe sofa bed was too old, so the children were uncomfortable, and there was no reserved room, so we were randomly assigned a room.
Location was good but breakfast and cleaning need improvement
Stayed in May 2023
Reviewed: 27 January 2023
Ramiro
United StatesThe TV did not work and we requested assistance . and wasn't available .
The surroundings
Stayed in December 2022
Reviewed: 12 October 2022
Remington
United StatesWould have liked to stay at this location however we were not able to due to the location not having any running water.
Unfortunately my fiancé and I had to cancel our reservation due to a broken water line caused by an accident. However, the staff was very helpful in providing assistance with the cancellation.
Stayed in September 2022
Reviewed: 1 August 2022
Beatrice
United StatesOur room smelled muggy. Not enough towels when you book for 3 and one wash cloth.
Location, breakfast , front desk staff amazing & friendly.
Stayed in July 2022
Reviewed: 25 May 2022
Kyle
United StatesCurtain was stained and had been for a while. Management was aware of the problem and it had not been addressed prior. Did not offer anything due to this, and didn’t seem phased by it saying “we shave to reseal the windows every six months and it’s time to do it again. That curtain shows it’s been there a while with that level of staining! Light switch in restroom would not turn off, maintenance said there were 10,000 other things on his list and that wasn’t near the top. No mattress covers on mattresses either.
Stayed in May 2022
Reviewed: 17 May 2022
Orfelind
United StatesRestroom too small and room too small
Stayed in May 2022
Reviewed: 10 February 2022
Luis
MexicoVery noisy. We choosed this accommodation cause included breakfast and there was no breakfast for my family on any of the days of our stay. even we were on time
location close to Río Grande outlets
Stayed in February 2022
Reviewed: 3 January 2022
Marlene
Mexicojust 2 pillows per bed, very noisy, the fridge doesn’t work. the breakfast was horrible and very poor.
nothing
Stayed in January 2022
Reviewed: 31 December 2021
Benancio
United StatesDid not have hot water and I was not able to take a shower
Location
Stayed in December 2021
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