There was no hot water. We had to change rooms. But they were very helpful in doing so.

The front desk person was very nice and accommodating.

Stayed in September 2024

The front desk person said she had called the shuttle bus for us but she never did , and we had to wait over an hour before a second request was made. Also asked for the shuttle to be ready in the morning for a pickup by the same girl, but in the morning they didn’t know about it.

Good Value and close to the airport with shuttle bus pickup.

Stayed in August 2024

We could not contact the hotel via email and phone at IAH airport. it took a long time waiting for the shutter.

It is comfortable hotel and quite close to the IAH airport.

Stayed in May 2024

Check in was fine. Breakfast typical. Room decent size . Coming out of the elevator, hall reaked of a mildewy smell. Múltiple wires were hanging loosly from the wall mounted tv that Hung down to a DVD player on a very small table, leaving about 5 foot of exposed,messy wires exposed. Lighting was poor in the room.

Stayed in May 2024

I asked for late checkout which the check in lady said was fine. The next day the desk guy started hassling me to check out earlier than agreed. Clearly their communication is poor. The breakfast was very average and hard to find something not laden with sugar. No fruit was available at all.

They were accommodating when i arrived very late after a delayed flight. The room was nice and very clean.

Stayed in May 2024

The desk clerk was very helpful and accommodating. She made my stay very pleasant

Stayed in March 2024

Not many options of breakfast.

There’s the 24 hours shuttle to the airport and the Texas-shaped waffle!

Stayed in April 2024

Lighting in room could be better.

Hotel was clean.

Stayed in February 2024

Close to airport had a shuttle to airport

Yes was just a stop over

Stayed in December 2023

I liked the price

Stayed in December 2023

The sofa bed in the Deluxe King Suite was practically unsleepable. It was like a sheet filled with springs! The shuttle pickup from the airport was unreliable, we waited over 45 minutes for our driver.

Rooms were spacious, Breakfast was delicious.

Stayed in November 2023

Concierge it’s not clear about shuttles and when clients arrive. I have to wait 1 hour, made a thousand calls and the lady did not reply.

Bed was comfortable.

Stayed in November 2023

The front desk girls are always on their cell phones. I kept calling the hotel before checking in, and there was no answer like 3 times I drove over to check in, and the girl at the desk was on her cellphone. While checking me in, she kept looking at her phone like she was missing something more important. The breakfast was the same every time kind of boring

The large family bedroom with a living room very spacious and the housekeeping does a excellent job.

Stayed in November 2023

Clean and nice

Nice location to airport

Stayed in November 2023

TV remotes didn’t work ; complete screen wasn’t visible No clock in room

Convince to airport. Shuttle to airport provided Able to leave car there during trip

Stayed in October 2023

Starting to get a little dated, will probably need an overhaul in the not-too-distant future.

Good hotel with very reasonable room rate at 24 hours' notice, close to IAH airport. Room and corridor were staring to look a little dated but were clean and comfortable, and did not smell musty. Breakfast buffet was fine.

Stayed in October 2023

No facilities nearby

Clean, quiet. Good sized room. Only stayed one night but had a great sleep and shower was good too.

Stayed in October 2023

It could get some remodeling like how the new La Quintas are now when it comes to aesthetics but everything else was good

It had the necessary and what you expect from a hotel for a quick stay by the airport.

Stayed in September 2023

The staff, specially at the pool and in the restaurants were not polite at all. They all seemed to be sad and not willing to help.

I liked the room and the facilities. The hot tub could be better, the jets were not working and the location was very weird, you are trying to relax at the hot tub and there are people at the gym making a lot of noise.

Stayed in September 2023

Poor lighting in the room. Lamps in poor condition and handle in tub came off.

Convenient to airport

Stayed in September 2023

No hot water in the shower but had hot water in the sink.

Clean and comfortable

Stayed in September 2023

We asked for shuttle to the airport and we waited for half hour but never arrived.

Stayed in September 2023

Clerk first not reachable by phone, later did the bare minimum. Didn't help with getting a cab, didn't help with getting breakfast 10 minutes earlier due to early departure. Kitchen lady was unfriendly.

Shuttle Driver was friendly, helpful and professional

Stayed in September 2023

Programming to the airport shuttle and takes some time to reach the terminal and viceversa.

Close to the airport, have 24h shuttle airport-hotel-airport.

Stayed in August 2023