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Reviews of La Quinta by Wyndham Cincinnati NE - Mason 3 stars

9918 Escort Drive, Mason, OH 45040, United States

#17 of 25 hotels in Mason

Guests' Choice

Review score

Based on 648 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    8.4

  • Facilities

    7.4

  • Staff

    7.9

  • Value for money

    7.5

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 20 June 2024

    6.0
    A lot needed replaced around the building but the beds were comfy
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Everything needs a little bit of an update. All of the pool chairs are torn apart and there’s no towels at the pool. Also the cleaners left someone’s leftovers in our mini fridge so it worried me with how clean the room actually was.

    The location was convenient. The pool was nice

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, very helpful staff, good breakfast.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive King Room
    • Stayed 1 night
    • Submitted via mobile

    Our room bathroom didn’t look clean. Had no soap, towels, rags, but the rest was clean.

    Everyone was very nice and great breakfast! Loved the pool and hot tub!

    Stayed in June 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    All the rooms did not have the same things in them for instance one room had enough towels , clock and tv guide. Another room did not have these items. I could hear the guest upstairs walking around. The pool area needed a good painting and new sliding doors with screens that could open and close.

    Location and free breakfast

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Nice and cozy
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There’s nothing I didn’t like

    Good Breakfast

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    I was a great stay, would recommend!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like the smell of inside the rooms and hallways.

    I really enjoyed the pool, it was a great indoor space with a lot of potential.

    Stayed in May 2024

  • Reviewed: 22 April 2024

    8.0
    Very nice hotel and great location for us. Loved having breakfast and everything was kept clean.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was nice. Everything was stocked and the dining room was clean.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Only thing was missing was the pool
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    The pool was closed

    Breakfast was amazing but the pool was closed until the day we checked out

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Not bad in terms of price.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Very noisy due to close to freeway. Need to change the window to seal the noise from outside.

    Great staff and breakfast

    Stayed in March 2024

  • Reviewed: 31 March 2024

    6.0
    Overall it was good.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Hot tub was not fully working, mold on ceiling if shower which caused allergy issues overnight that made it difficult to sleep.

    The breakfast and cleanliness of the facilities.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    6.0
    Not the best
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were gross. First room the air wasn't working so had to be moved. The first room needed new sheets because they weren't changed. The second room has some sort of sauce all over the wall behind the couch and sauce all over the wall in the bathroom. Looked like bbq sauce or pizza sauce. The pool wasn't working and the hot tub was full of bad kids the whole time with no parents around. When we were finally able to get in the front desk staff came about 10 minutes later and said it was closed so we had to get out. Breakfast was ok for the most part. We were never offered any refund for how nasty the rooms were or anything. So we decided to leave early.

    The bed itself made my stay worth it. It was so comfortable to the point I wanna buy a mattress from them. The location is nice and everything you need or want is around there. So convenient.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 3 nights
    • Submitted via mobile

    Room service didn't clean my room one night besides that it was okay

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night

    The pull out couch was older and a bit broken down.

    The room was clean and nice, an great value for the cost.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    7.0
    Decent place value giid;
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    needed towels. Hallways a bit dirty and other guests a bit noisy

    Breakfast decent the breakfast staff were super!! beds were very comfy

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The pool it was very nasty . Cloudy and well I wouldn't let me 13 yr old get in.

    Was very clean , staff was really nice . The pool on the other hand was cloudy and not very clean at all . But other than that our stay was good . Breakfast was good and had several options.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    6.0
    Would stay again, but only if it's the cheapest option, which it will not be.
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 1 night
    • Submitted via mobile

    When we got to our room, the deadbolt was broken. As in, the metal was somehow cracked into a top and bottom piece held by different screws. The actual doorknob was very loose. The bathroom vent had no cover, was CAKED with dust, and unplugged. If it hadn't been unplugged, it likely would've caused a fire, even the wires and plug were caked with dust. Two outlets were messed up, one pulled slightly out of the wall, one pushed slightly in. We moved the couch when we got there and there was a potato chip, a playing card, and a full hostess snack cake underneath, along with a ton of other random little bits. And I'm not sure about anyone else, but I always strip the bed and fold and stack everything in the corner when I leave. There were stains across the entire bed. Most of them looked like blood.

    The layout of the room (King suite) was nice, and the breakfast was good.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    We were very pleasantly surprised with the facility since the cost was so reasonable
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    More shampoo and soap, although we didn't request any additional. A shower cap and makeup remover.

    Breakfast was very good. Many options to choose from. Since the price of staying there was so reasonable, the breakfast was a real benefit. Our room was very clean; however since we didn't use any other facilities, we can't comment on those. (Ex: pool) The staff was very pleasant and helpful. There are many good restaurants nearby, so finding one was easy. Will stay there again if needed.

    Stayed in January 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The prices of the pops up front was $4 😱

    That it was clean and that it had a swimming pool and a Jacuzzi

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    There was hair on the shower walls in the bathroom from the previous person.

    The breakfast was really good. The tvs in the room were big.

    Stayed in December 2023

  • Reviewed: 6 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Staff was nice & respectful can’t ask for no more

    Stayed in January 2024

  • Reviewed: 31 December 2023

    8.0
    Welcoming stay and pet friendly.
    • With a pet
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast was great. My kids filled up and were happy. There was a dog station right next to the hotel.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was poor. This location needs to invest in a commercial toaster.

    Excellent room. Price was excellent.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    7.0
    Average, wont go again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Bathroom tub had stains and curtains were dirty. ironing table was dirty, foul smell when entered room.

    Clean bed and pillows. Good staff

    Stayed in December 2023

  • Reviewed: 14 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Was not too clean

    Breakfast was good and so is the location

    Stayed in December 2023

Showing 1 – 25

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