Kailua-Kona, 96740, United States of America
#19 of 20 hotels in Kailua-Kona
Guests' ChoiceBased on 16 hotel reviews
6.2Cleanliness
6.5
Comfort
7.0
Location
8.7
Facilities
6.9
Staff
6.5
Value for money
5.8
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 16
Reviewed: October 2, 2022
Laura
United Kingdomnothing
great location, room nice and spacious
Stayed in October 2022
Reviewed: January 25, 2024
Martin
AustraliaThe room is tired and lacks maintenance. The front door is disgusting for a first impression. The screen door lock is faulty and almost prevented us from getting out. The rear screen and patio doors are so worn we had to get maintenance done so we could get the doors to operate. The bathroom tiles are peeling off. The sink wasn’t draining until I used the plunger that was by the toilet, so I guess it happens regularly. Parking is a joke, we had to park down the street where the homeless leave all their belongings. I could go on but the worst thing is the receptionist is only able to tell you to call the owner or vacasa and they want you to text or email. Not very helpful especially if you don’t have a cell phone when you have just arrived.
It’s close to restaurants and shops
Stayed in January 2024
Reviewed: August 19, 2023
Laura
United States of AmericaNo water. No local support. I did not check in.
I didn’t end up staying there. They had a water issue, so I was informed the property wouldn’t have water for 2 of the 3 days. Vacasa never responded about a resolution to relocate me to another location. I received a text that I could have containers of water in the room…. that was unacceptable! After I had to find my own accommodations I asked for a total refund. I have yet to hear a word. I MUST have a refund. Any help would be greatly appreciated!
Stayed in August 2023
Reviewed: May 31, 2023
Shakib
United States of AmericaOld dirty room with bugs and mildew smell Overpriced for no breakfast or cleaning service Front clerk for check-in was rude Felt unsafe around the premises Filthy pillows and bed (See picture of stained pillow)
Location is the only thing working for this property
Stayed in May 2023
Reviewed: May 17, 2023
Frank
BelgiumThe price is a little bit high
We liked the room and the bed was good! It is close by restaurants and stores.
Stayed in May 2023
Reviewed: April 14, 2023
Lucas
United States of Americanothing it was what I expected
great location
Stayed in April 2023
Reviewed: October 6, 2022
Helen
PhilippinesKona Islander staff, not too helpful!
Most comfortable & quiet, quite secure although close to the street!
Stayed in October 2022
Reviewed: September 16, 2022
Stewart
United States of AmericaCommunication with Vacasa through booking app was non existent. Couldn't ask the front desk for more towels or anything related to the room. They told us that they don't provide those things as they are not a hotel. Emailed Vacasa, texted the property manager to see if we could do a late check out and got no response. Better luck if you call the 800 number.
Central location. Good walking distance to restaurants and shops. Parking was right out front (but on a first come first served basis).
Stayed in September 2022
Reviewed: December 14, 2023
Jocelyn
United States of AmericaThere are no comments available for this review
Stayed in November 2023
Reviewed: November 1, 2022
Russell
United States of AmericaThere are no comments available for this review
Stayed in October 2022
Reviewed: October 29, 2022
Eren
United States of AmericaThere are no comments available for this review
Stayed in October 2022
Reviewed: September 24, 2022
David
United KingdomThere are no comments available for this review
Stayed in September 2022
Reviewed: January 27, 2023
Carolyn
United States of AmericaThere are no comments available for this review
Stayed in January 2023
Reviewed: January 22, 2023
Richard
United States of AmericaThere are no comments available for this review
Stayed in January 2023
Reviewed: November 17, 2022
Philip
United States of AmericaThere are no comments available for this review
Stayed in November 2022
Showing 1 - 16
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