- Breakfast was too expensive for what was on offer. - No dining options after 6PM and no restaurants within close proximity. You pretty much need a car. (Or you can use the kitchen of course or one of the complimentary shared barbecues).

+ Spacious room with a fully equipped kitchen and a very large bathroom with free standing tub. + Hotel has lovely grounds, with beautifully kept gardens and several swimming pools, some with water slides. It even has an adults only pool. + Good sound proofing, hardly any noise from other rooms. + Staff was friendly and accommodating. + Ample parking in front of each building.

Stayed in September 2024

It is very big, so can take a while to get around

great facilities - the accommodation is spacious and has everything you need

Stayed in September 2024

I didnʻt like leaving. The property was so inviting and the sleep was amazing.

Koa greeted us and was ultra-helpful the whole time. Claire checked us in and was super efficient. Then Koa took our bags and said he would put it in our room when it became available. It couldnʻt have been easier. Check out was unbelievably easy and simple with the texting capability. There is nothing better and painless.

Stayed in September 2024

The pool really needs to be unkept better it felt dirty needs regular cleaning there was regularly things floating in it and I never saw a staff skim it or clean it and to be a little colder it felt like warm.

Staff was friendly atmosphere was laid back lots of activities great pool. Room was spacious and felt pretty clean.

Stayed in September 2024

The tub shower hose didn’t have a place to hang it it made bathing difficult and there were no real pans to cook our food. The ice from the freezer tasted weird.

The staff was fantastic the pools amazing the room was good but could’ve used a few more things like hooks for your towels a stand for the tub shower and baking sheets.

Stayed in August 2024

Nothing comes to mind

Facilities exceeded expectations. Staff was very friendly and professional Food and drink was reasonable

Stayed in August 2024

Location

Stayed in August 2024

The hard sell on time share right off the gate was a turn off. The location is mid. The Hilton compound between hotel and condos is huge but there’s very little else around. You need to drive 40+ minutes in any direction to do any activity or eat anywhere outside the compound. As an aside, it was interesting to see dolphins on the Hilton hotel grounds. But it was sad to see them kept in such a small enclosure

We liked having access to a condo with a kitchen, living room, laundry and free parking right in front. The place was clean and efficient. Having access to the Hilton hotel facility was a big perk.

Stayed in August 2024

None

The room was very clean and modern. The staff was very helpful and professional.

Stayed in August 2024

We had an amazing room and everything was very clean and luxurious. The staff was incredibly friendly and we felt very welcome.

Stayed in July 2024

The only area that was a little unkempt was the building entrance going to our room. Other than that, I felt like everything was in great order.

The pools were amazing. I loved that we could go to the other Hilton properties, but also loved our on-site pool selections. The rooms were very comfortable and I had a great view of Mauna Kea. The property was close to Hāpuna Beach and shopping/restaurants were easy to get to, with a vehicle.

Stayed in July 2024

None of the phones worked in my room Guest services took a long time (1+hr) to get us extra pillows when requested.

Huge rooms and suites with all the amenities. Great pools. You get access to the main Hilton that has lots of great facilities too!!

Stayed in July 2024

The late check in (4om is USA standard) but think more could be done to get guests in earlier

It’s exceptional. Far exceeded my expectations. It’s not clear in the description that you have full use of the rest of the Hilton resort which is just brilliant.

Stayed in May 2024

I’d stay more often if it was a little more affordable.

It’s more relaxed than a hotel, less crowded.

Stayed in May 2024

Too big for a short stay

Large comfortable rooms and kitchen

Stayed in May 2024

It’s very expensive

Great hotel to spend a few days. The kitchen was fully equipped , washing machine and dryer worked great, comfy bed and automatic Japanese toilet! 💩💦😀

Stayed in May 2024

The bar and the bistro close at 6pm. Wish they would stay open later, but it wasn't a deal breaker.

The pool is amazing. Nice and chill atmosphere. Really cool outside bar!

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

A bit far from town and beaches but not bad

Very kid friendly

Stayed in April 2024

Excellent service smooth checking in and out would definitely book again

Stayed in April 2024

The phone was disconnected

Sofa bed Big Microwave Washer/dryer Fridge Dishwasher Very comfy bed

Stayed in April 2024

We love this place. Maybe a better restaurant.

The property was beautiful. Very well-maintained and really gorgeous property. This is a great place for kids adults grandma and grandpa‘s great family place we loved it.

Stayed in January 2024

I love the property

Nice, clean , and friendly

Stayed in January 2024

The towel situation at the pool was annoying, and the fact that the slide was closed due to "wind" frequently.

Great amenities without feeling trapped inside a resort. We were close to other beaches and things we wanted to do off property.

Stayed in January 2024