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Reviews of Key West Inn - Montgomery South 3 stars

4135 Troy hwy, Montgomery, AL 36116, United States

#65 of 65 hotels in Montgomery

Guests' Choice

Review score

Based on 129 hotel reviews

3.7

Score breakdown

  • Cleanliness

    4.8

  • Comfort

    5.1

  • Location

    5.7

  • Facilities

    4.8

  • Staff

    5.7

  • Value for money

    4.8

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 23 June 2024

    4.0
    I want be back
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Roaches, dresser was broken, the room set off my allergies, no wash clothes, pillows on bed was terrible n looked dingy. I only needed one night woke up restless worst mattress and guest staying up till 5am playing loud music not a good night sleep

    Price was reasonable when I booked it but they charged me an extra 10$

    Stayed in June 2024

  • Reviewed: 11 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No coffee pot, NO towels at all.. cigarette butts in bathroom, chairs for table were falling apart and couldn't be set in them. Arrived at motel at 8 pm and still charged $77 even though booking.com said total amount was $68..

    Bed was very comfortable, had a fridge and microwave.

    Stayed in August 2023

  • Reviewed: 26 June 2023

    3.0
    Pick a different hotel.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I honestly booked this over a different one because it was cheap and had a pool. Well the pool was green asf. And not even open. We also booked for 2 people. We had 1 towel in the room and they wouldn't give us another. The bed was comfy and the tub was big is the only nice thing.

    There is no breakfast. They don't have the entrance to the main lobby open and I'm pretty sure the Indian couple live there.

    Stayed in June 2023

  • Reviewed: 13 October 2022

    5.0
    it was only for one night so it was a fair night
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    dirty linen on the bed, no clean towels, no tissue, leaky faucet and mildew in the bathroom ceiling

    Stayed in October 2022

  • Reviewed: 18 May 2022

    4.0
    Disappointing
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like the fact we were provided with a broken microwave. In order for us to warm up food, we had to go to the office and they would warm it up for you. The bed mattress and box springs were stained with what looks like blood along with splatters on the wall.

    Stayed in May 2022

  • Reviewed: 18 April 2022

    4.0
    Disappointing
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No towels in the room

    Stayed in April 2022

  • Reviewed: 28 March 2022

    4.0
    i adore the housekeeper the room wasn’t all that good the manger had a attitude n was real rude I want be back
    • Business trip
    • Family with young children
    • King Room - Smoking
    • Stayed 4 nights
    • Submitted via mobile

    the bed wasn’t comfortable the cover was thin the room look like it had been in a party

    the housekeeper was very nice n sweet

    Stayed in March 2022

  • Reviewed: 14 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing bad to say everything was fine

    The quietness and close to 24 hour stores

    Stayed in August 2024

  • Reviewed: 13 August 2024

    1.0
    Never again.
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The 1st room was atrocious. 2nd wasn't too much better. Beds and loveseats should have been thrown away years ago. Plaster falling fom the ceilings. Bathroom wallpaper falling off.

    Nothing

    Stayed in August 2024

  • Reviewed: 7 July 2024

    1.0
    DO NOT STAY HERE!!!! The photos are not true.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything. The rooms were horrible. They were not clean at all. Bugs and cockroaches. Food in the microwave. Drug deals in the parking lot. We slept on top of the covers.

    Absolutely nothing!!!

    Stayed in July 2024

  • Reviewed: 2 July 2024

    1.0
    Will never stay here again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was dirty

    The location was great

    Stayed in July 2024

  • Reviewed: 25 March 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Better room all around

    I didn't eat breakfast but it's in a good spot. Just low budget

    Stayed in March 2024

  • Reviewed: 25 March 2024

    1.0
    Let's just say I enjoyed my trip but didn't like my stay
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    That the room was not clean the room was messed holes in the wall air conditioner not working door latch was broke addicts all around the building housekeeping mingle with the customers smoking and drinking it was very dirty outside they had a few bugs covers and stuff was dirty

    I just liked the stores that was nearby and that the housekeeper lady was so nice and very helpful and I liked that she listening to my every complaint

    Stayed in March 2024

  • Reviewed: 9 March 2024

    1.0
    I would like another room or refund
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It had none of the common amenities that it said none of them

    Nothing

    Stayed in March 2024

  • Reviewed: 4 March 2024

    1.0
    this probably should not be on boogie. It is not clean at all.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    there were people hanging out the rooms was not clean. We did not get a chance to check in because the cashier access to go look at the room, and it was not clean at all. The bed was nasty.

    Nothing

    Stayed in March 2024

  • Reviewed: 15 February 2024

    1.0
    Horrible Horrible
    • Leisure trip
    • Solo traveller
    • King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    I got there and was told I had to pay a $20 cash deposit for the room ok I did because at that point I didn't have any where to stay and I was desperate to get some rest I had just lost everything in a house fire and was tired the first room she put me in the TV was broken the refrigerator was filthy it hadn't been cleaned at all so she moved me to the next room which really wasn't any better the TV worked but there was no microwave I spoke with the house keeping lady who I'll get to in a minute I went the whole stay with no way of warming my food up so I try to get some sleep when I felt something crawling on me woke up with bumps all over my back spoke to the lady in house keeping she told me without any shame she doesn't change the sheets only the top covers and the pillow cases and that the front office was aware of what was going on. Not to mention the things that go on outside the next morning a young Lady was stabbed in the neck which was very terrifying to witness I tried to get my money back and found out that there is no $20 deposit and that was all I got back you all should really remove this hotel from your site

    Nothing

    Stayed in February 2024

  • Reviewed: 11 February 2024

    1.0
    I will never return
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was nasty

    Nothing

    Stayed in February 2024

  • Reviewed: 30 January 2024

    1.0
    This hotel is Dangerous, hazardous and disgusting.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rooms were disgusting! Cigarette burns in all bed linen. One of the two beds were dirty from previous guests.Room did not have bathroom tissue,or towels, floor was gross don’t think it had been swept or mopped due to the dirty sock behind the door.toilet seat was broken and was missing half. Floor was dirty, microwave looked like it had never been cleaned. refrigerator worked great but was dirty and had a dead roach inside. Had several guests asking us for drugs and cigarettes every time we went to walk dogs. Very unsafe. I will never be back!!

    Doors had outside entrance to parking,hotel had space to walk dogs.

    Stayed in January 2024

  • Reviewed: 27 November 2023

    9.0
    I enjoyed the stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in November 2023

  • Reviewed: 15 November 2023

    2.0
    Just do better stop with y’all personal problems taking it out on guests and y’all lazy
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The fact I had a roof over my head

    They could calm down with attitude far as staff and make folks feel comfortable they charge way to much to have any one uncomfortable

    Stayed in October 2023

  • Reviewed: 1 November 2023

    1.0
    Very poor
    • Business trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    stoned employee, charged me $20 more than indicated in the receipt and in the booking

    stoned employee, charged me $20 more than indicated in the receipt and in the booking

    Stayed in October 2023

  • Reviewed: 29 October 2023

    1.0
    Good price just didn’t like the fact that it had bedbugs everywhere and I couldn’t get my money back and I paid cash
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Had bed bugs everywhere

    Great price

    Stayed in October 2023

  • Reviewed: 19 October 2023

    1.0
    Had no choice
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No towels or toilet paper in both rooms.looks like a dump.lobby is awful..ugly paint on walls

    No breakfast.desperate was the only place available.looks awful

    Stayed in October 2023

  • Reviewed: 16 October 2023

    1.0
    Would never book this hotel again!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The entire room needs a complete renovation. It was very dirty, the cleanliness could have been much better. We didn’t use the bathroom or tub/shower, we went to family that lived nearby.

    The room was very dirty, paper on the floor, dirty and raggedy carpet, tube very dirty, wires hanging out of ceiling, broken lamps and chipping paint. No trash can in room, no fridge or microwave, no towels and when my husband went and asked for towels they only gave two bath towels, no wash cloths.

    Stayed in October 2023

Showing 1 – 25

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