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  5. Reviews of The Royal Sonesta Kauai Resort Lihue

Reviews of The Royal Sonesta Kauai Resort Lihue 5 stars

3610 Rice Street, Lihue, HI 96766, United States

#1 of 18 hotels in Lihue

Guests' Choice

Review score

Based on 313 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    7.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 24 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Garden View Two Queens
    • Stayed 3 nights

    The breakfast is a bit expensive. Some information about the restaurants' location is confusing. The location is great.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    9.0
    Fantastic! Will come again.
    • Leisure trip
    • Couple
    • Garden View King
    • Stayed 6 nights
    • Submitted via mobile

    Elevator and hallway noise permeated into room.

    Pools, location, food, beach, bar!

    Stayed in September 2024

  • Reviewed: 11 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Pool View Two Queens
    • Stayed 7 nights
    • Submitted via mobile

    Finding parking spot in the back was so hard. The other parking was too far from our room. Breakfast options were too limited. Spa was too expensive and during the outdoor massage the construction was going on .. at least we should have gotten some discount because of the noise that caused since it wasn’t too relaxing.

    I liked the facility and the resort. Location was close to airport and we could find stores close by for shopping. I didn’t like that I couldn’t see the sunset from our hotel but I guess that was my fault for not checking before hand. I also didn’t like that we paid extra for ocean view room and when I got to the room I had a partial view to the ocean, that was a false advertising in my opinion. The room was clean but we kept running out of shower supplies.. so I would suggest to provide more supplies because people keep showering daily or maybe twice per day depending on activities of the day. Especially the rooms with kids.

    Stayed in August 2024

  • Reviewed: 6 September 2024

    7.0
    Overall, it was a good vacation.
    • Leisure trip
    • Family with young children
    • Garden View King
    • Stayed 7 nights

    Food quality was not up to standards.

    The facility and staff.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    7.0
    Great 4 star hotel. Lots of updates being done which will
    • Leisure trip
    • Family with young children
    • Garden View Two Queens
    • Stayed 6 nights
    • Submitted via mobile

    They are currently having renovations. I wasn’t sure how much it would affect our staff but I feel we didn’t get the full hotel experience

    The location is amazing. Beach a few steps from the pool.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Pool View King
    • Stayed 7 nights

    Room was not convenient way to the end of the building.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    7.0
    Good place to get away from it all.
    • Leisure trip
    • Couple
    • Ocean View King
    • Stayed 3 nights

    Convenient location; good food; friendly and helpful staff

    Stayed in August 2024

  • Reviewed: 10 August 2024

    9.0
    I would readily stay again.
    • Leisure trip
    • Couple
    • Ocean View King
    • Stayed 7 nights

    Ongoing construction. 10 minute walk from our room through the hotel to the main parking lot. A couple of days into our stay, we found a small, often available parking lot near the room.

    Room size, location and view was great. Though the hotel was full, it didn't feel crowded. The construction of the pool side restaurant was unfortunate, it wasn't that intrusive. I would stay there again.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    8.0
    Very good
    • Family with young children
    • Pool View Two Queens
    • Stayed 8 nights
    • Submitted via mobile

    Didn't like the construction going on. Wasn't aware there was construction until I got there. It shut down a restaurant, part of the pool, and a couple hot tubs.

    The location and the resort was great. Very centrally located, was able to explore a lot of the island in the week we were there. Loved the pools and beach. The view from my room was amazing.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Two Queens - Ground Floor Lanai
    • Stayed 5 nights
    • Submitted via mobile

    Mildew on bathroom sink. Squeaky toilet seat. Shower cocking was loose.

    We had a Lanai room right next to the pool and beach. It was a perfect and convenient location.

    Stayed in August 2024

  • Reviewed: 14 June 2024

    8.0
    It was nice.
    • Leisure trip
    • Couple
    • Pool View King
    • Stayed 10 nights
    • Submitted via mobile

    Construction

    The grounds were beautiful !

    Stayed in May 2024

  • Reviewed: 10 June 2024

    8.0
    overall we liked our stay and hope to come back one day
    • Leisure trip
    • Couple
    • Garden View King
    • Stayed 5 nights

    I might be spoiled but non of the restaurants in the resort or outside of it had really good food. Everything was pretty expensive so my expectations where high but it turned out to be just ok. I realized it's across the island as we tried to eat outside of the resort as well.

    we liked the swimming pool and spent most of the time by it. Unfortunately we did not know that in June the ocean on the south side of the island is pretty active and it did not allow us to swim.

    Stayed in June 2024

  • Reviewed: 28 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Garden View King
    • Stayed 1 night
    • Submitted via mobile

    Construction made finding places difficult

    Close to airport Beautiful

    Stayed in May 2024

  • Reviewed: 24 April 2024

    8.0
    Nice time at a nice hotel
    • Leisure trip
    • Couple
    • Ocean View Two Queens
    • Stayed 7 nights

    The location is nice. The food was good at all the restaurants. I did not like that I could not bring a lounge chair on to the sand and had to keep it on the grass area.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Pool View King
    • Stayed 7 nights
    • Submitted via mobile

    There is no social life for singles. Everything closes down at 9 pm😒

    The resort was very nice. Great pools with plenty of chairs. The beach was extremely nice and clean.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Pool View King
    • Stayed 5 nights

    Breakfast was good. Staff was good.

    Stayed in March 2024

  • Reviewed: 1 February 2024

    9.0
    Lovely resort, remarkable value
    • Leisure trip
    • Couple
    • Deluxe King-Ground Floor Lanai
    • Stayed 7 nights
    • Submitted via mobile

    Not much to grumble about. There is some construction but it is quiet and discrete. Room service every other day but if you ask they'll restock or similar inbetween.

    Pool and beach setting are wonderful, great range of restaurants both in resort and very close by. Staff are lovely, attentive but no pressure

    Stayed in January 2024

  • Reviewed: 17 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Garden View Two Queens
    • Stayed 1 night
    • Submitted via mobile

    Cost & charges for things I didn’t use

    Location was very convenient with lots of amenities

    Stayed in December 2023

  • Reviewed: 7 December 2023

    9.0
    The Royal Sonesta is a family friendly resort where life memories are made.
    • Leisure trip
    • Family with young children
    • Pool View King
    • Stayed 3 nights

    As previously mentioned, we had a minor setback during check-in , which was handled with care by the front lobby staff. A special thanks to Saowalak at the front desk for going out of her way to make sure our concerns were properly handled. Thank you so much for that.

    Staff and services were excellent from the time we were picked up at the airport in the complementary shuttle to the time we checked out. The only hiccup we had was at check-in, but staffing went above and beyond to address our situation. It made for a memorable experience that put me over the fence about returning. We look forward to coming back!

    Stayed in December 2023

  • Reviewed: 6 December 2023

    9.0
    Amazing location, gorgeous grounds.
    • Leisure trip
    • Group
    • Preferred Ocean View King
    • Stayed 5 nights
    • Submitted via mobile

    Construction noise, not enough to ruin our stay, but a little noisy.

    Amazing location, beautiful, well-kept grounds. The rooms were well appointed and comfortable. The pool area was amazing and you’re right on the beach.

    Stayed in October 2023

  • Reviewed: 28 October 2023

    8.0
    Average hotel. Great location, but expensive and nothing special.
    • Leisure trip
    • Family with young children
    • Ocean View Two Queens
    • Stayed 4 nights
    • Submitted via mobile

    All the extra fees The restaurant was not good. Arriving from a long journey, sat in restaurant (near the pool and bar) ordered food and got it in takeout containers ?? Really long wait to be seated and even just to get coffee at breakfast next morning.

    Location, pretty pool

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Great Resort Stay
    • Leisure trip
    • Family with young children
    • Ocean View King
    • Stayed 4 nights
    • Submitted via mobile

    Limited restaurants and food choices

    Excellent facilities

    Stayed in October 2023

  • Reviewed: 1 October 2023

    8.0
    Enjoyed it once I figured out how to navigate the property and amenities.
    • Business trip
    • Solo traveller
    • Garden View King
    • Stayed 6 nights

    The check-in staff were not very helpful in explaining how amenities at the property are laid out, and what was required to get from one location to the next. Also, it was not-at-all clear what all my meal/dining options were, nor was it clear how to get to my room and the lobby without having to drag my suitcase up a flight of stairs--no one to guide me to escalator, etc. Prices were expensive.

    This was my first stay at this property, and the surroundings were lovely, as was the room. The housekeeping staff were lovely as well.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    7.0
    Good relaxing stay
    • Leisure trip
    • Couple
    • Deluxe King-Ground Floor Lanai
    • Stayed 6 nights
    • Submitted via mobile

    Expensive restaurants on site. Beach can be deceptively rough.

    Great pool. Good location. We had ground floor lanai room so could walk directly outside

    Stayed in September 2023

Showing 1 – 25

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