4445 Main Street, Kansas City, MO 64111, United States
#52 of 121 hotels in Kansas City
Guests' ChoiceBased on 331 hotel reviews
8.0Cleanliness
8.7
Comfort
8.8
Location
8.7
Facilities
8.5
Staff
8.5
Value for money
7.6
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End of dialog contentReviewed: 8 September 2024
Npjeannie
United StatesOne staff member very rude at front desk but his coworker soon took over and helped me when she saw him being less than helpful. Manager very nice and goes out of way to help find what you need.
Nice hotel for conference
Stayed in September 2024
Reviewed: 19 August 2024
Hearl
United StatesThe air conditioner was making a noise when it came on and would wake me up. Not a real good night sleep.
It was OK
Stayed in August 2024
Reviewed: 8 July 2024
Tim
United StatesRoad Construction wasn’t noted when making reservation, no where to eat when came back from concert, parking ramp is very tight and have to take different elevators to gain access from rooms to ramp- visa versa and finally when arrived Heat was on in room on an 87 degree day. Service from front desk wasn’t great or hospitable.
Room was nice
Stayed in July 2024
Reviewed: 3 July 2024
Marcelo
United Statesthe staff was great! Emelda from the breakfast restaurant was the best! very responsible and nice and always happy and smiling even in times where it was very busy
Stayed in July 2024
Reviewed: 10 June 2024
Marquist
United StatesWe loved the fact that the parking was secure and was easily accessible. We did not valet park, but it was available. As for the room, it was clean, and the bed was comfortable.
Stayed in June 2024
Reviewed: 9 April 2024
Rosa
United StatesLocation is not the best many homeless and dirty streets on the way from Dowtown to there.
super comfortable beds. Nice staff good facilities. Walking distance to country club plaza and Nelson Akins Museum landmark.
Stayed in April 2024
Reviewed: 25 March 2024
Noe
United StatesThe atmosphere was good
Stayed in January 2024
Reviewed: 11 March 2024
Nathaniel
United StatesAsked for two beds,was told I'd get two beds,got a king. The shower wouldn't drain
It was close to the convention center.
Stayed in March 2024
Reviewed: 27 December 2023
Paul
United StatesMattress not comfortable pillows too small
Nice staff clean
Stayed in December 2023
Reviewed: 24 December 2023
Dennis
United StatesCheckout was bad and messed up
Comfort
Stayed in December 2023
Reviewed: 21 December 2023
Richard
United Statestough weekend for property. construction and no wayfaring made access difficult (enter thru unmarked garage). didnt post Bonvoy # at check in, requiring adjustment at departure. Had plumbing issue in building affecting many. Older property but rooms updated and fine. Might consider going back. Folks were apologetic and credited substantial part of room charge, as they did for many that weekend. Inquire before booking.
Stayed in December 2023
Reviewed: 17 December 2023
Jane
United StatesI was not aware of construction it was challenging to get into hotel. The street in front of the hotel had divided lanes but they were poorly marked.
Breakfast was decent I felt like it was a little pricey for what was served. Room was clean and appropriately stocked
Stayed in December 2023
Reviewed: 31 October 2023
Coleman
United Statesthey could do a better job of keeping on top of the public washrooms
room was very nice, good view of the Geralda Tower
Stayed in October 2023
Reviewed: 10 October 2023
Jing
United Stateswifi is not included
quick response to my requests about toothbrush and fixing phone
Stayed in October 2023
Reviewed: 9 October 2023
Sealey
United StatesThe bed was too hard and pillows too soft. I wish there could have been additional bedding available, like a topper that was extra cushy to sleep on.
Very clean and everything was available to us. Liked the valet parking. Very convenient
Stayed in October 2023
Reviewed: 5 October 2023
Bruce
United StatesPay for parking was a joke.
N/A
Stayed in October 2023
Reviewed: 29 September 2023
Anthony
United Statesthe lady at the front desk in the morning when i checked out, she was knowledgeable, checking in was more chaotic as we arrived at 3, i did not know there was a shuttle to the plaza would have liked to use that instead of driving back and forth, we went to the wrong hotel first, the Hilton! ha
Stayed in September 2023
Reviewed: 28 August 2023
Danielle
United StatesEvery time someone used the elevator, we could hear it.
Friendly staff.
Stayed in August 2023
Reviewed: 20 August 2023
Janice
United StatesThe location if our room put us overlooking the flat roof of another building where we heard the constant drone of the compressors or whatever they are. But appreciated being able to control the temperature in our room.
Stayed in August 2023
Reviewed: 10 August 2023
Deb
United StatesThe bathroom sink started making a very loud noise around 1 am. I reported it to the front desk when we checked out.
The room was very nice.
Stayed in August 2023
Reviewed: 8 August 2023
Jessica
United StatesSelf parking was a little confusing when leaving but we were able to figure it out.
Excellent service - front desk, check-in was easy (and Gigi?) was thoughtful and kind upon learning we were in town for a funeral. Rooms are clean with comfortable beds. Bartenders also fab!
Stayed in August 2023
Reviewed: 7 August 2023
Lauretta
United StatesThe room was clean . Was a little disappointed didn’t get a better rate . Marriott always provides a clean facility and friendly staff.
Stayed in August 2023
Reviewed: 7 August 2023
Davis
United StatesRoad construction, lack of parking inside
Room, location
Stayed in August 2023
Reviewed: 7 August 2023
Tiffany
United StatesMore flavor for the food. Maybe more choices?
Breakfast was good. Not exceptional food but decent. Staff were friendly and attentive.
Stayed in August 2023
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