2525 Kaanapali Parkway, Lahaina, HI 96761, United States
#22 of 50 hotels in Lahaina
Guests' ChoiceBased on 102 hotel reviews
8.3Cleanliness
8.8
Comfort
9.0
Location
9.4
Facilities
8.2
Staff
9.0
Value for money
7.9
Free WiFi
8.2
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End of dialog contentReviewed: 13 May 2024
Gabrielle
United StatesBreakfast buffet was $30 per person but not at all what we expected for a continental breakfast. The rest of the breakfast days we went to a near by cafe for cheaper and was delicious.
Liked the close proximity to the beach. Room was clean. Beds were comfortable. Staff was pleasant.
Stayed in May 2024
Reviewed: 31 March 2024
Jill
United StatesNot enough open hrs for snack bar
Gardens Location Helpful pleasant staff
Stayed in March 2024
Reviewed: 18 March 2024
Mark
United StatesNo micro waves in the room, fridge was very small
The house keeping staff were excellent - very accommodating, very pleasant, and went above and beyond to make us comfortable
Stayed in March 2024
Reviewed: 8 March 2024
Lori
United StatesWas a nice room with a nice partial ocean view.
Stayed in March 2024
Reviewed: 14 February 2024
Larry
United States$30 breakfast buffet was so lame, it was embarrassing. You paid and tipped prior to being seated, just to find out, even the coffee was self serve. No omelet bar or anything catering to your personal wants. Since everything was self serve, what am I tipping for.
Excellent location and super friendly staff. We were upgraded to the remodeled rooms, free of charge. Very nice surprise.
Stayed in January 2024
Reviewed: 11 February 2024
Larry
United StatesWould love a heated pool. Too cold to swim in.
Loved the location and beautiful lawn areas. Always had enough lounges.
Stayed in January 2024
Reviewed: 14 January 2024
George
United Statesfacility a little old. many people living there from Lihaina fire
nice balcony on top floor with view of the beach
Stayed in December 2023
Reviewed: 21 November 2023
Bonnie
United StatesPricing for breakfast at restaurant downstairs
Enjoyed the activities provided by cultural center.
Stayed in November 2023
Reviewed: 24 October 2023
Robyn
United StatesThe pool is very small. The hotel seems old, but the room was nice enough. Seems very expensive for how old it feels.
Great location, very nice staff, nice view.
Stayed in October 2023
Reviewed: 31 August 2023
Jeremy
CanadaLittle outdated but resort was nice.
Little outdated but resort was nice.
Stayed in August 2023
Reviewed: 12 July 2023
John
JapanIt was wonderful, but too pricey in the end.
Great children’s program with booklet of activities and amazingly kind staff leading lei-making and other cultural activities. Really terrific. The restaurant overlooking the beach was delicious and beautiful. We enjoyed the music and hula dancing very much.
Stayed in June 2023
Reviewed: 4 July 2023
Kirsty
United KingdomThe property feels out dated, but this could be our preference. Also renting a sun lounger on the beach seems a bit over the top.
The hotel was in a great location for what we wanted. The staff were friendly and gave us some champagne as we were celebrating getting married.
Stayed in June 2023
Reviewed: 27 June 2023
Jodie
New ZealandLocation was great to beach, restaurants and whalers village
Stayed in June 2023
Reviewed: 18 May 2023
Brandi
United StatesPrices for extra services were in higher side. Room cleaning times were very inconsistent. need microwave in room to reheat leftovers.
Beach access was right there. Incredible views. Very nice valet and front desk staff.
Stayed in May 2023
Reviewed: 12 May 2023
Michael
United Statespool and HuiHui
Stayed in April 2023
Reviewed: 5 May 2023
Colleen
United StatesThe room needed to be updated . The bathroom floor was dirty
Stayed in April 2023
Reviewed: 1 April 2023
Stephen
United KingdomThe entrance is a little shabby and the receptionist said she would deal with me then went into the back office and didn’t come out?
location location location also new bar and restaurant area plus not too high rise
Stayed in January 2023
Reviewed: 24 February 2023
Kathryn
United Statesneed more options for American foods
beautiful property and location
Stayed in February 2023
Reviewed: 30 January 2023
Bruce
United StatesVery peaceful and access to the beach, oceanside walking path and shopping mall/restaurants. The best was the emphasis on traditional Hawaiian culture and traditions.
Stayed in January 2023
Reviewed: 2 September 2022
Angela
United StatesHuihui restaurant on the resort property had difficult hours if you wanted to sleep in, you would miss the breakfast open hours and would have to wait until lunch for the restaurant to reopen which was inconvenient and the presentation of food was sloppy (ie avocado toast special had barely any avocado and it was thrown on the plate)
The beach location is definitely the best on Kaanapali Beach. The beach is accessible and large. Not much shade in the area. The view from the balcony was breathtaking and the room itself was spacious. They even sent up champagne for our honeymoon!
Stayed in September 2022
Reviewed: 17 June 2022
George
United Statesmore eating possibilities, especially with more affordable choices. The main restaurant was gorgeous but quite expensive
great location, great for families, loved the staff who shared and conducted the cultural workshops, would be nice to have more affordable eating possibilities, though. Especially loved the cultural authenticity and the grounds were lovely.
Stayed in June 2022
Reviewed: 16 June 2022
Veronica
United StatesTheir restaurant on site is always booked up for dinner, I wish they would at least allow their hotel guests the chance to be a walk in.
The location, right off black rock and close to restaurants and shopping at Whaler’s Village. ALL the staff was just incredible, it made it even more wonderful.
Stayed in June 2022
Reviewed: 12 June 2022
Francesco
United Statesa little bit too expensive for me
nice Hawaiian hotel with a very good restaurant
Stayed in June 2022
Reviewed: 6 March 2022
Edsel
United StatesDated rooms and lack of activities for children but this isn't a major problem.
Room was dated but clean. View was excellent. Beach is excellent. Location is great place for families as walking up and down the boardwalk gets you access to other beaches etc.
Stayed in February 2022
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