1858 White Mountain Highway, North Conway, NH 03860, United States
#25 of 26 hotels in North Conway
Guests' ChoiceBased on 16 hotel reviews
7.8Cleanliness
8.6
Comfort
8.9
Location
8.8
Facilities
8.4
Staff
8.1
Value for money
7.7
Free WiFi
3.8
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Showing 1 – 16
Reviewed: 16 August 2024
Nancy
United StatesWhen checking in it would have been nice to have someone tell us about the property and amenities. Such as the location and hours of the pool, restaurant, an lobby concessions.
Stayed in August 2024
Reviewed: 13 August 2024
Gina
United StatesAsked for my room to be serviced. More towels and facecloths and they never came. Also bed does not get made unless its after 3 days
Hotel was clean and beds were comfortable, people at the main desk very nice
Stayed in August 2024
Reviewed: 23 September 2024
Kelly
United StatesModern design
Very clean
Stayed in September 2024
Reviewed: 6 September 2024
Aubrey
CanadaNo room cleaning between nights. Had to request and get extra towels myself. Got charged 2 extra fees after I checked out that I have no idea what they are for. I personally checked out and requested the bill but these charges were not on the bill. Emailed the property to ask for an explanation but did not receive a response. Thus, the low rating.
Location
Stayed in September 2024
Reviewed: 25 August 2024
Kelly
United StatesIt was really good very clean friendly and just one of the best hotels I have ever stayed at
Stayed in August 2024
Reviewed: 21 August 2024
Katelyn
United StatesThe room keys did not work multiple times we had to go back to the front desk to fix. The room was initially dirty when arrived. The staff does not supply clean towels daily. They actually don't make beds or supply coffee or cleaning at all unless you stay more than 4 days, so they will clean your room every 4 days. in the lobby bathroom, there was no sanitary bins for tampons and the holder for the seat covers were all empty, the trash out in front of the hotel was overflowing and disgusting for two days. When my sister had her room changed due to toenails on the floor and a dirty shower, she was moved to a room that had someone elses dirty sheets in front of the door for the rest of the day. The cleaning staff is not there all day and when we requested fresh towels from the front desk at 6 pm, we were told that there is no one to bring it up to our room and that we would need to check back for them. The do NOT offer a continental breakfast at all and coffee is only available for a short time in the AM until gone. There is not hot tub and the pool had so much chlorine it stung your eyes just sitting in the area, not even swimming in the pool. Not wort the crazy price of $250 a night, stay somewhere else
The location
Stayed in August 2024
Reviewed: 17 July 2024
Jack
United StatesThe staff and the fact I got charged twice so I’m down 1000 dollars and that they tried 3 more times to take more money. The room was nice but I’m never going back and you shouldn’t ever stay here.
Very clean and new.
Stayed in July 2024
Reviewed: 7 July 2024
Angel
United StatesPool was on the cold side.🙃
Location
Stayed in July 2024
Reviewed: 25 June 2024
Julie
United StatesPillows -- need a variety. I like flatter pillows and these were practically a foot high. The location is meh. Not a bad spot but it looks far more sterile than it actually is.
Pristine, well appointed, modern. Staff was very proud of the hotel, welcoming, and ready to be of assistance. I loved that the floors were not carpeted.
Stayed in June 2024
Reviewed: 27 May 2024
Alicia
United StatesThey allowed me to book a room even though the hotel wasn’t finished being built.
They allowed me to book a room even though the hotel wasn’t finished being built.
Stayed in May 2024
Reviewed: 16 September 2024
Nick
United StatesThere are no comments available for this review
Stayed in September 2024
Reviewed: 7 August 2024
Kathleen
United StatesThere are no comments available for this review
Stayed in August 2024
Reviewed: 29 July 2024
Laura
United StatesThere are no comments available for this review
Stayed in July 2024
Reviewed: 26 September 2024
Martha
United StatesThere are no comments available for this review
Stayed in September 2024
Reviewed: 14 September 2024
Barbara
United StatesThere are no comments available for this review
Stayed in September 2024
Showing 1 – 16
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