We were staying on the 4th floor on a Friday night. Lots of noise echoed from the street until early hours of the morning. Perhaps consider staying at a higher floor overlooking the river if you are staying here.

Nice and clean hotel. Staff very courteous.

Stayed in June 2024

Nothing, everything was amazing!

The staff were kind and helpful. The place itself was beautiful

Stayed in June 2024

Nothing

Perfect

Stayed in June 2024

There were several events at the hotel (weddings) so there was some celebratory noise that we could hear kinda late in the evenings, but the room was just perfect otherwise.

The friendly & welcoming staff were great. They watched our luggage until check-in time and recommended a restaurant a couple of blocks down, which offered huge portions and great food. The Hudson Suite was large, with a big 4 piece bathroom & floor-to-ceiling windows, which looked out to the Hudson. We were able to see the NCL cruise ship on embarkation day. Walking with Pier 88 with our luggage was easy and quick. This is a terrific hotel to stay in if you are catching a cruise.

Stayed in June 2024

nothing comes to mind

We were given a great room with a view over the Hudson river. Very large with comfortable beds and well chosen furniture for seating. Bathroom was very large and well stocked.

Stayed in May 2024

At arrival and check in, valets and bellhops were VERY aggressive. I reached into my trunk to take my bag out and the valet literally scolded me and told me I couldn’t touch my own bag. I understand that they may be instructed to serve the hotel guests and all, but if I choose to handle my own bag, that’s my decision. Felt like I was a child being scolded. Front desk at check in was also not super welcoming. Had a MUCH better experience the morning we checked out with very pleasant staff. Also was disappointing that the trash cans in one of the rooms still had trash in them when we arrived. Only one washcloth in the bathroom for a room with 2 people. Overall still a good experience and would stay there again, but definitely some moments that were not the best.

Cool vibe. Convenient location. Rooms were nice with great views. Beds were very comfortable. For the price it was well worth it, compared to other more expensive stays in NYC. The staff in the morning when we checked out were SUPER nice and bubbly.

Stayed in June 2024

The window covering in the room are a little bit old and could be renewed. Also, the deposit (100 USD/day) is still blocked, however not charged, on our VISA. We got confirmation from the hotel that they released it, so we're checking with VISA for the moment but I'm confident it'll be OK. UPDATE: 1 month after return to Belgium the deposit was released on our VISA, so everything OK.

We travelled with our 2 teens (15 and 12 yo) and shared 1 large room with 2 queensize beds. The room and bathroom were spacious with regards to NY-standards and was very clean and modern. Every day a change of bath linnen, cleaning of the room and new amenities (shampoo etc). The staff is very friendly, our requests (eg. extra toilet paper) were complied almost immediately (within 15 mins). We stayed in April: restaurant and rooftop were closed but there was free coffee in the lobby which was great. Location to us was excellent: 15 mins walk from Times Square, close to restaurant row (a lot of very nice restaurants!) and also 1 street away from the Intrepid/Circle Line cruises and thus the Hudson river. 20 mins walk (alongside Hudson river) to Hudson yards/the Vessel. For the price we payed (via Booking.com) I would say this was an excellent value-for-money hotel.

Stayed in April 2024

Problem with air conditioning not working properly but as only one night we were ok

Staff very friendly and helpful. Wished we were staying longer.

Stayed in May 2024

Very noisy from the street at night, we were 5th floor and there was loud music, shouting and car horns all through the night. The window blinds are white and they let in a lot of light. The housekeeping wasn’t great, the mini bar was never restocked, and one day the room wasn’t made up. The guy on reception was plain rude, not just to me. His eye rolling, tutting and abruptness were uncalled for. If you don’t want to be asked simple questions, don’t work on reception.

Clean, modern, decent sized rooms. Entry before official check in time and left luggage available for the last day.

Stayed in May 2024

We were told by staff that there were no drink vending machines inside.

Clean room

Stayed in May 2024

- Clean - Nice staff - Free extra services (tea, coffee, water) - Nice room

Stayed in April 2024

Nothing about the property, one of the staff members at reception weren’t very friendly. Door man was great though!

Very comfortable and clean. Good daily room service, good location to places we needed to go.

Stayed in May 2024

I had 3 days without internet because it wasn't working on my floor for some reason

The price was good and the bed was comfortable, the bath room was very nice and spacious

Stayed in April 2024

I have been here before quite a few times and I do like the hotel that’s why I keep coming back, but this time the both of the restaurants were closed for renovation so well was forced to order food from outside or go out in the evening to eat, which I prefer eating at the restaurant in the hotel.

Some of the staff were very professional and very helpful. The location was perfect near everything I needed to get you.

Stayed in May 2024

Situation parfaite … face à l’Hudson , 5 minutes times square - 15 minutes centrale parc

Stayed in May 2024

Some of the staff at the front desk are really not friendly… you feel bad asking for help or for anything. However there there was one man at reception who was most helpful: Moosa (the gent who helps with bags and taxis) was just so amazing and helpful!

The rooms are very nice, spacious and clean!

Stayed in May 2024

stayed there 10 years ago before, liked it better back then. Room is big for nyc, room is clean. room service, well not the way it used to be 10 y ago. stuff in mini bar was past expiry date, didnt change it after complaint. room is noisy, guess that is nyc.

Stayed in May 2024

It was expensive and there was no restaurant or bar & we like to have a drink after dinner ect.

The property was nice & clean. The doorman was terrific & gave us good advice on where to eat! He got our luggage unloaded & loaded promptly.

Stayed in May 2024

Nothing I can remember

Location is excellent and staff was super helpful

Stayed in April 2024

I was incorrectly charged at check out and have tried to contact the hotel via email, via website and via this booking.com app and have not received any response or reply. It is extremely dissatisfying as a paying customer at the lack of any customer service or responsiveness.

It was a good location, convenient and spacious.

Stayed in May 2024

Air conditioning in the room is very noisy. Windows don’t block out sound very well.

We asked to be moved from our original room. The location was very noisy and the room had a few minor inconveniences. The staff accommodated the request within the day.

Stayed in May 2024

It was pricy but that’s more a reflection of New York than of the hotel itself.

Ink 48 was slick, clean, well-staffed and well-located. Everything ran very smoothly and reception were quick, relaxed and efficient with any queries. The room was immaculately clean and exactly as described - I stayed in King suite with city view. I found location was ideal - fifteen minute walk to Central Park, with plenty of good food and drink options around Hell’s Kitchen itself.

Stayed in May 2024

No breakfast buffet, the rooftop was closed and was the main reason we booked this hotel, a bottle of water for 8$, it costs to watch a movie from the tv in the room. In my opinion, these things should be included when you pay what you pay. Good to know that the hotel is close to a bar/club, so there is a lot of noise during night.

I liked how kind and welcoming the staff were. Whenever we needed something, they were always available. Thanks to Chris for helping us out with our bags. I also like the location of the hotel. We could walk to several places in under 20 minutes, which was great in sunny weather.

Stayed in May 2024

Nothing really to complain. It can get a bit noisy at night due to the police and firebrigades frequently driving down the street but this is NYC and nothing that the hotel can change. There is a small gym that you can use free of charge 24/7 but there are obviously not too many machines to use.

Clean and modern hotel room in Hell’s Kitchen. We were travelling with kids and the staff was very friendly. Safe environment.

Stayed in May 2024