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  5. Reviews of Hotel Indigo Traverse City, an IHG Hotel

Reviews of Hotel Indigo Traverse City, an IHG Hotel 3 stars

263 West Grandview Parkway, Traverse City, MI 49684, United States

#16 of 35 hotels in Traverse City

Guests' Choice

Review score

Based on 173 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    7.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 29 October 2024

    9.0
    Can’t wait to come back up to explore more!
    • Leisure trip
    • Couple
    • Standard King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The only thing I didn’t like but would have been okay with if it was told upfront because I did ask if there was any hidden fees and was told no. Anyhow when you check out there is an $18.00 valet parking fee and the only parking is valet parking .

    They were very accommodating. I accidentally booked the wrong dates on booking and was already on my way , they were able to get me my hotel room for that night and for the deal for the date I accidentally booked . It was very clean and the room was great. I overall love the vibe to the whole hotel. The food & drinks in the restaurant were good and little pricey but that’s okay. I also love the few from our room which had both down town and the lake . The hotel also was very close to all the restaurants/stores giving you the ability to walk to any of the downtown areas .

    Stayed in October 2024

  • Reviewed: 10 September 2024

    9.0
    Wonderful stay!
    • Leisure trip
    • People with friends
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location and cleanliness!

    Stayed in September 2024

  • Reviewed: 6 September 2024

    8.0
    Nice place, probably would choose another property on lakefront.
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Construction out front, not all lake view rooms, no self parking.

    Very comfortable, nice breakfast. Great bar on rooftop.

    Stayed in September 2024

  • Reviewed: 8 July 2024

    9.0
    It was pleasant
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing that would have improved the stay is a pool.

    It was a pleasant place to stay in a very good location.

    Stayed in July 2024

  • Reviewed: 3 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Rooftop bar; unfortunately closed at night due to weather

    Stayed in June 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No microwave in room

    View and location was amazing

    Stayed in April 2024

  • Reviewed: 24 March 2024

    7.0
    It was nice
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    No free parking

    Across from the lake , next to some cute shops

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room with Bay View
    • Stayed 1 night
    • Submitted via mobile

    Some road noise.

    Great location to downtown.

    Stayed in March 2024

  • Reviewed: 16 January 2024

    9.0
    Great place, small improvements would put it over the top excellent.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    Parking is not available other than valet. Perhaps location makes this difficult but it is a bit of an irritant. I understand the logic behind bar/restaurant closing hours but it would have been nice if they had closed later.

    Great location and facilities. Clean, friendly. Easy check in. Easy booking. Nice to have a lobby bar available as well as the option for breakfast. Request for late checkout was swiftly approved which made life a lot easier.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    8.0
    Great location, beautiful, clean, new property with beautiful view of the bay.
    • Leisure trip
    • Couple
    • Premium King Room with Bay View
    • Stayed 2 nights
    • Submitted via mobile

    Very small closet, no safe in room, no sofa and paid for the larger king room and must pay to park.

    Location

    Stayed in December 2023

  • Reviewed: 7 November 2023

    8.0
    very good location with restaurants and shopping walking distance. staff was friendly. Room was worn and needs to be r
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Room was worn. Furniture scratch and frayed. Room needs need to be freshened up.

    Location

    Stayed in October 2023

  • Reviewed: 22 October 2023

    9.0
    Superb
    • Business trip
    • People with friends
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Easy to find

    Stayed in October 2023

  • Reviewed: 3 October 2023

    9.0
    Great location
    • Leisure trip
    • Couple
    • Standard King Room with Bay View
    • Stayed 1 night
    • Submitted via mobile

    A bit pricey

    New, clean

    Stayed in September 2023

  • Reviewed: 15 September 2023

    9.0
    Wonderful hotel. Was a bit pricey but really a very nice hotel with attentive staff. Would definitely stay again.
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our room bordered a busy street, so was a bit noisy with traffic in the morning. On the other hand, we had a fabulous water view!

    Very clean, updated, fabulous location. Attentive and courteous staff.

    Stayed in September 2023

  • Reviewed: 25 July 2023

    7.0
    Jared is amazing!!!!! Thank you!!!
    • Leisure trip
    • Couple
    • Standard King Room with Bay View
    • Stayed 3 nights
    • Submitted via mobile

    This hotel was great, but it seemed like the price was a bit high for the things offered. We thought we booked a hotel with a pool, which was our fault because there wasn’t. It would have been nice to have some sort of breakfast offered for free with the price.

    My favorite part about this hotel was the workers, but specifically Jared who works night shift. He was absolutely amazing. He was extremely accommodating to my medical needs and made sure to follow up with us day after day to make sure we were taken care of. His friendly attitude and helpful ways made the stay at this hotel great. I’m hoping this review reaches someone to be able to recognize what a great asset Jared is to the company and to this hotel location. Thanks again for your hard work, Jared. Your kindness made our trip so special and we cannot tell you enough how amazing you are.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Expensive for the quality of the room
    • Leisure trip
    • Couple
    • Standard King Room with Bay View
    • Stayed 2 nights
    • Submitted via mobile

    No In-room refrigerator!!!! No way to enjoy the view other than standing at a window

    Location was excellent, room service was excellent

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Nice but expensive
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 2 nights

    Only Valet parking on site. No breakfast or coffee/tea.

    Room was spacious, modern and clean.

    Stayed in July 2023

  • Reviewed: 2 June 2023

    7.0
    It was a good location with a nice sized bathroom
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    For the money we couldn’t enjoy the rooftop restaurant & bar. It was too crowded with it being open to the public.

    Location and the shower was spa like

    Stayed in May 2023

  • Reviewed: 16 March 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard King Room with Bay View
    • Stayed 1 night

    The bartender, steven, was an absolute jerk. Tried to ask him questions about the town and where to go. He was super short, never smiled and acted like we were bothering him by talking to him. When I asked if he had a problem, he said he doesn't drink so he doesn't know answers to our questions. All we were asking him was where he suggested we go after we ate. Also, the road noise was quite loud and for the price you pay for the room there should definitely be a fridge in the room.

    I loved the location. We were able to walk anywhere. I loved the hotel itself and the bar, it was a super nice and clean room. The bar was nice and the front desk clerk was amazing when we checked in.

    Stayed in March 2023

  • Reviewed: 23 December 2022

    8.0
    Beautiful property and an amazing view!
    • Leisure trip
    • Couple
    • Standard King Room with Bay View
    • Stayed 1 night
    • Submitted via mobile

    Lightning in the bathroom- needs to be brighter. Traffic woke us up at 5 am- maybe some sound proof windows on the lake view side. Bathroom door - barn style - doesn’t allow for privacy- looks great though.

    The view was amazing, the hotel staff were fantastic, professional and extremely friendly.

    Stayed in December 2022

  • Reviewed: 23 October 2022

    9.0
    very nice and we will certainly go back.
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Valet parking kind of interesting because we were coming and going from our room. but understand parking is at a premium.

    nice location, friendly staff and surprised about quality of food.

    Stayed in October 2022

  • Reviewed: 11 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room with Bay View
    • Stayed 1 night
    • Submitted via mobile

    My only complaint this time was our alarm in the room went off at 5:59 am ! One of the biggest things I was excited for was to SLEEP IN and there was no going back to sleep after that :( I know It was just a mistake but I was very disappointed I couldn’t sleep in !

    I absolutely LOVE this hotel ! The shower I think is just so cool :) I also love the view if you have a lake view! It’s absolutely beautiful

    Stayed in October 2022

  • Reviewed: 10 October 2022

    7.0
    For the price, I would have expected a more deluxe experience.
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    The rooftop bar was closed - seasonal closing. Very sad - and I would have enjoyed the view. The morning coffee bar was attended by a polite and well-meaning person, but the delays were huge, and the coffee not so good.

    Room was very nice, even though we didn't get a view (they can't all be on the best side of the building). The bathroom was huge, and the bed was comfortable.

    Stayed in October 2022

  • Reviewed: 14 September 2022

    8.0
    The price was a bit high but I definitely wouldn’t say it wasn’t worth it
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel is On the opposite side of a busy road than the bay. There is a loose manhole cover you can hear every car hit. And the road is all around bumpy and loud. Not really the hotels fault.

    Comfy beds. Spacious room/bathroom. Amazing shower!!! Very friendly staff. Valet parking is quick (about 90seconds to retrieve your vehicle or things from your vehicle) we brought our bikes and rode all around town from the hotel. The bike path is across the street

    Stayed in September 2022

Showing 1 – 25

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