263 West Grandview Parkway, Traverse City, MI 49684, United States
#16 of 35 hotels in Traverse City
Guests' ChoiceBased on 173 hotel reviews
8.3Cleanliness
8.9
Comfort
9.0
Location
9.4
Facilities
8.6
Staff
9.1
Value for money
7.5
Free WiFi
8.6
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End of dialog contentReviewed: 29 October 2024
Megan
United StatesThe only thing I didn’t like but would have been okay with if it was told upfront because I did ask if there was any hidden fees and was told no. Anyhow when you check out there is an $18.00 valet parking fee and the only parking is valet parking .
They were very accommodating. I accidentally booked the wrong dates on booking and was already on my way , they were able to get me my hotel room for that night and for the deal for the date I accidentally booked . It was very clean and the room was great. I overall love the vibe to the whole hotel. The food & drinks in the restaurant were good and little pricey but that’s okay. I also love the few from our room which had both down town and the lake . The hotel also was very close to all the restaurants/stores giving you the ability to walk to any of the downtown areas .
Stayed in October 2024
Reviewed: 10 September 2024
Baughman
United StatesNothing
Location and cleanliness!
Stayed in September 2024
Reviewed: 6 September 2024
Bilinda
United StatesConstruction out front, not all lake view rooms, no self parking.
Very comfortable, nice breakfast. Great bar on rooftop.
Stayed in September 2024
Reviewed: 8 July 2024
Laura
United StatesThe only thing that would have improved the stay is a pool.
It was a pleasant place to stay in a very good location.
Stayed in July 2024
Reviewed: 3 June 2024
Judy
United StatesRooftop bar; unfortunately closed at night due to weather
Stayed in June 2024
Reviewed: 29 April 2024
Caitlin
United StatesNo microwave in room
View and location was amazing
Stayed in April 2024
Reviewed: 24 March 2024
Christopher
United StatesNo free parking
Across from the lake , next to some cute shops
Stayed in March 2024
Reviewed: 23 March 2024
Lawrence
United StatesSome road noise.
Great location to downtown.
Stayed in March 2024
Reviewed: 16 January 2024
Joel
United StatesParking is not available other than valet. Perhaps location makes this difficult but it is a bit of an irritant. I understand the logic behind bar/restaurant closing hours but it would have been nice if they had closed later.
Great location and facilities. Clean, friendly. Easy check in. Easy booking. Nice to have a lobby bar available as well as the option for breakfast. Request for late checkout was swiftly approved which made life a lot easier.
Stayed in December 2023
Reviewed: 2 January 2024
Katina
United StatesVery small closet, no safe in room, no sofa and paid for the larger king room and must pay to park.
Location
Stayed in December 2023
Reviewed: 7 November 2023
David
United StatesRoom was worn. Furniture scratch and frayed. Room needs need to be freshened up.
Location
Stayed in October 2023
Reviewed: 22 October 2023
Isabel
United StatesEasy to find
Stayed in October 2023
Reviewed: 3 October 2023
David
United StatesA bit pricey
New, clean
Stayed in September 2023
Reviewed: 15 September 2023
Thomas
United StatesOur room bordered a busy street, so was a bit noisy with traffic in the morning. On the other hand, we had a fabulous water view!
Very clean, updated, fabulous location. Attentive and courteous staff.
Stayed in September 2023
Reviewed: 25 July 2023
Megan
United StatesThis hotel was great, but it seemed like the price was a bit high for the things offered. We thought we booked a hotel with a pool, which was our fault because there wasn’t. It would have been nice to have some sort of breakfast offered for free with the price.
My favorite part about this hotel was the workers, but specifically Jared who works night shift. He was absolutely amazing. He was extremely accommodating to my medical needs and made sure to follow up with us day after day to make sure we were taken care of. His friendly attitude and helpful ways made the stay at this hotel great. I’m hoping this review reaches someone to be able to recognize what a great asset Jared is to the company and to this hotel location. Thanks again for your hard work, Jared. Your kindness made our trip so special and we cannot tell you enough how amazing you are.
Stayed in July 2023
Reviewed: 13 July 2023
Stephen
United StatesNo In-room refrigerator!!!! No way to enjoy the view other than standing at a window
Location was excellent, room service was excellent
Stayed in July 2023
Reviewed: 13 July 2023
Brian
United StatesOnly Valet parking on site. No breakfast or coffee/tea.
Room was spacious, modern and clean.
Stayed in July 2023
Reviewed: 2 June 2023
Heather
United StatesFor the money we couldn’t enjoy the rooftop restaurant & bar. It was too crowded with it being open to the public.
Location and the shower was spa like
Stayed in May 2023
Reviewed: 16 March 2023
Tomaszewski
United StatesThe bartender, steven, was an absolute jerk. Tried to ask him questions about the town and where to go. He was super short, never smiled and acted like we were bothering him by talking to him. When I asked if he had a problem, he said he doesn't drink so he doesn't know answers to our questions. All we were asking him was where he suggested we go after we ate. Also, the road noise was quite loud and for the price you pay for the room there should definitely be a fridge in the room.
I loved the location. We were able to walk anywhere. I loved the hotel itself and the bar, it was a super nice and clean room. The bar was nice and the front desk clerk was amazing when we checked in.
Stayed in March 2023
Reviewed: 23 December 2022
Nicole
United StatesLightning in the bathroom- needs to be brighter. Traffic woke us up at 5 am- maybe some sound proof windows on the lake view side. Bathroom door - barn style - doesn’t allow for privacy- looks great though.
The view was amazing, the hotel staff were fantastic, professional and extremely friendly.
Stayed in December 2022
Reviewed: 23 October 2022
Steve
United StatesValet parking kind of interesting because we were coming and going from our room. but understand parking is at a premium.
nice location, friendly staff and surprised about quality of food.
Stayed in October 2022
Reviewed: 11 October 2022
Jenna
United StatesMy only complaint this time was our alarm in the room went off at 5:59 am ! One of the biggest things I was excited for was to SLEEP IN and there was no going back to sleep after that :( I know It was just a mistake but I was very disappointed I couldn’t sleep in !
I absolutely LOVE this hotel ! The shower I think is just so cool :) I also love the view if you have a lake view! It’s absolutely beautiful
Stayed in October 2022
Reviewed: 10 October 2022
Charles
United StatesThe rooftop bar was closed - seasonal closing. Very sad - and I would have enjoyed the view. The morning coffee bar was attended by a polite and well-meaning person, but the delays were huge, and the coffee not so good.
Room was very nice, even though we didn't get a view (they can't all be on the best side of the building). The bathroom was huge, and the bed was comfortable.
Stayed in October 2022
Reviewed: 14 September 2022
Joshua
United StatesThe hotel is On the opposite side of a busy road than the bay. There is a loose manhole cover you can hear every car hit. And the road is all around bumpy and loud. Not really the hotels fault.
Comfy beds. Spacious room/bathroom. Amazing shower!!! Very friendly staff. Valet parking is quick (about 90seconds to retrieve your vehicle or things from your vehicle) we brought our bikes and rode all around town from the hotel. The bike path is across the street
Stayed in September 2022
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