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  5. Reviews of Hotel Indigo Pittsburgh East Liberty, an IHG Hotel

Reviews of Hotel Indigo Pittsburgh East Liberty, an IHG Hotel 4 stars

123 North Highland Ave, Pittsburgh, PA 15206, United States

#42 of 59 hotels in Pittsburgh

Guests' Choice

Review score

Based on 203 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.2

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 3 September 2024

    8.0
    A convenient and clean place to stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights

    Room description was slightly inaccurate. We expected two queen beds, but the beds were not queens. Maybe they were full or double beds. We were staying as a family of 4 so it was a bit tight to share those beds.

    Room and facilities were clean and well maintained. Staff was friendly, helpful, and accommodating. Parking was easy in the neighborhood and valet was offered.

    Stayed in September 2024

  • Reviewed: 25 July 2024

    7.0
    It was ok, but the service could be improved
    • Leisure trip
    • Solo traveller
    • King Room - Communications Accessible
    • Stayed 2 nights

    Because there was no rug to dampen the sound, the room echos. Also my television was stuck in parental controls mode and the front desk never answered the phone. When I went to breakfast on my last day, all the food was ice cold and I still got charged for it.

    The room was very spacious and clean. The location was great. Check in and check out were easy.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    The staff was exceptionally helpful. Great location.

    Stayed in July 2024

  • Reviewed: 3 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Super nice thank you for great staffing

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    An expensive stay for the number little drawbacks.
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no carpet in the room which made it loud, the shower temperature control didn’t work well, and the bar was overpriced.

    The location was convenient to restaurants and the facility seemed updated and clean.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Not having the refrigerator in room.

    There was no breakfast and no refrigerator in the room. Big (-). Especially refrigerator… it should had been brought to our attention, not having a guest after a long drive to go and inquire.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Pricey but it was a blessing in an emergency.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast should be free. You don’t have a true breakfast buffet to charge $13.95.

    Quiet and comfortable.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights

    Front desk, we arrived at 5am...

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    The area is still in development and questionable as to safety.
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The hotel did not have a shuttle as noted in the booking.com shuttle and the restaurant was nonexistent. Not enough business I guess to maintain a fully staffed kitchen.

    For where we need to be it was convenient location.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    All in all a good night's stay
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    An actual onsite free parking lot would be great. I was also a little disappointed that the bathroom sink had some sort of dirt around the upper lip that should've been cleaned.

    The location was convenient for me, as I needed to be in that general area.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Decent overall
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Housekeeper was slamming doors steadily starting at 830am. Instead of shutting them every single time she went in and out of a room during cleaning she allowed the door to slam on the metal bar on the door. This happened the WHOLE morning

    Location and access

    Stayed in March 2024

  • Reviewed: 20 February 2024

    9.0
    close to Shadyside where we visited family
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    no complaints

    room was clean and comfy All employees were professional and friendly

    Stayed in February 2024

  • Reviewed: 13 November 2023

    8.0
    All staff very friendly, great location
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    No mini fridge, no dresser for clothing. Bedding looked clean, but smelled bad

    Right in the vicinity of many shops and restaurants

    Stayed in November 2023

  • Reviewed: 13 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Communications Accessible
    • Stayed 2 nights

    Housekeeping didn’t leave soap or extra toilet paper in the room and we had to go yo front desk twice to get these basic toiletries. Buffet breakfast wasn’t very good for $13 a person.

    Centrally located yo person we were visiting in East Liberty.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Location and price per night

    Stayed in October 2023

  • Reviewed: 31 October 2023

    7.0
    Overall pleasant, staff was very helpful. Shower could be cleaner
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights

    Shower had mold on the cauking in several places. Toilet water ran a alot

    Room size and design

    Stayed in October 2023

  • Reviewed: 29 October 2023

    8.0
    Good! Wish they had a better parking situation
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    The parking is a pain in the neck. They do offer a valet service which is reasonably expensive, but then you obviously have to tip the valet person each time. It ends up being a bit of a hassle. The lot is neither too far nor super close, so motivated travelers could choose to park there themselves.

    Incredible value for money, huge spacious rooms. Good facilities, good staff. I love this hotel.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    7.0
    convelient hotel for business trips to Pittsburgh
    • Business trip
    • Solo traveller
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights

    This was my second visit to Pittsburgh using this hotel. It is conveniently located close to where I need to be. the staff wer friendly and lots of restaurants and good coffee shops are within walking distnace. Will visit again.

    Stayed in July 2023

  • Reviewed: 12 October 2023

    9.0
    Overall, the Indigo Hotel was a pleasure to stay at and we will return in the future.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The parking was limited and having to valet park, although adequate, was a bit of an inconvenience.

    The room was extremely spacious and comfortable. Everything was very clean, including bed linens and towels and we were very pleased with the location, as it was convenient to where we needed to be. Having said that, the cost of our room was definitely on the expensive side at $440 for just Saturday night. We utilized a credit for Friday night, but we were literally floored by a bill that exceeded $500 once tax and fees were added!

    Stayed in October 2023

  • Reviewed: 25 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Location wasn’t great. Food was expensive and just okay at restaurant downstairs.

    Room, large bathroom

    Stayed in September 2023

  • Reviewed: 26 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    the parking is not convenient

    the room is clean and the location is good

    Stayed in July 2023

  • Reviewed: 24 August 2023

    9.0
    I had a great time at Hotel Indigo!
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Only negative was that there was no soap on bathroom sink. I had to use the soap from the shower to wash my hands, and then put the soap back in the shower.

    Breakfast was delicious and hearty. Better than most!

    Stayed in August 2023

  • Reviewed: 13 August 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No microwave in room. Even after requesting, we were told that they will try to send, but it never came.

    Helpful staff. Cleanliness.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    9.0
    Our stay was very pleasant with the staff all very welcoming and courteous. We greatly enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Lack of parking.

    The hotel was very close, actually it was within a short walk, to the location of the event we came to attend.

    Stayed in July 2023

Showing 1 – 25

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