123 North Highland Ave, Pittsburgh, PA 15206, United States of America
#42 of 59 hotels in Pittsburgh
Guests' ChoiceBased on 203 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.2
Facilities
7.8
Staff
8.6
Value for money
7.5
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 3, 2024
Zaid
United States of AmericaRoom description was slightly inaccurate. We expected two queen beds, but the beds were not queens. Maybe they were full or double beds. We were staying as a family of 4 so it was a bit tight to share those beds.
Room and facilities were clean and well maintained. Staff was friendly, helpful, and accommodating. Parking was easy in the neighborhood and valet was offered.
Stayed in September 2024
Reviewed: July 25, 2024
Brian
United States of AmericaBecause there was no rug to dampen the sound, the room echos. Also my television was stuck in parental controls mode and the front desk never answered the phone. When I went to breakfast on my last day, all the food was ice cold and I still got charged for it.
The room was very spacious and clean. The location was great. Check in and check out were easy.
Stayed in July 2024
Reviewed: July 17, 2024
Debbie
United States of AmericaThe staff was exceptionally helpful. Great location.
Stayed in July 2024
Reviewed: June 3, 2024
Chamberlain
United States of AmericaSuper nice thank you for great staffing
Stayed in May 2024
Reviewed: May 20, 2024
Matt
United States of AmericaThere was no carpet in the room which made it loud, the shower temperature control didn’t work well, and the bar was overpriced.
The location was convenient to restaurants and the facility seemed updated and clean.
Stayed in May 2024
Reviewed: May 18, 2024
Binishi
United States of AmericaNot having the refrigerator in room.
There was no breakfast and no refrigerator in the room. Big (-). Especially refrigerator… it should had been brought to our attention, not having a guest after a long drive to go and inquire.
Stayed in April 2024
Reviewed: April 22, 2024
Joanna
United States of AmericaBreakfast should be free. You don’t have a true breakfast buffet to charge $13.95.
Quiet and comfortable.
Stayed in April 2024
Reviewed: April 8, 2024
Leiner
United States of AmericaFront desk, we arrived at 5am...
Stayed in March 2024
Reviewed: March 21, 2024
Rebecca
United States of AmericaThe hotel did not have a shuttle as noted in the booking.com shuttle and the restaurant was nonexistent. Not enough business I guess to maintain a fully staffed kitchen.
For where we need to be it was convenient location.
Stayed in March 2024
Reviewed: March 11, 2024
Bradley
United States of AmericaAn actual onsite free parking lot would be great. I was also a little disappointed that the bathroom sink had some sort of dirt around the upper lip that should've been cleaned.
The location was convenient for me, as I needed to be in that general area.
Stayed in March 2024
Reviewed: March 6, 2024
Madeline
United States of AmericaHousekeeper was slamming doors steadily starting at 830am. Instead of shutting them every single time she went in and out of a room during cleaning she allowed the door to slam on the metal bar on the door. This happened the WHOLE morning
Location and access
Stayed in March 2024
Reviewed: February 20, 2024
Randy
United States of Americano complaints
room was clean and comfy All employees were professional and friendly
Stayed in February 2024
Reviewed: November 13, 2023
Alice
United States of AmericaNo mini fridge, no dresser for clothing. Bedding looked clean, but smelled bad
Right in the vicinity of many shops and restaurants
Stayed in November 2023
Reviewed: November 13, 2023
Helene
United States of AmericaHousekeeping didn’t leave soap or extra toilet paper in the room and we had to go yo front desk twice to get these basic toiletries. Buffet breakfast wasn’t very good for $13 a person.
Centrally located yo person we were visiting in East Liberty.
Stayed in November 2023
Reviewed: November 2, 2023
Cathy
United States of AmericaLocation and price per night
Stayed in October 2023
Reviewed: October 31, 2023
Cao-ly
United States of AmericaShower had mold on the cauking in several places. Toilet water ran a alot
Room size and design
Stayed in October 2023
Reviewed: October 29, 2023
José
United States of AmericaThe parking is a pain in the neck. They do offer a valet service which is reasonably expensive, but then you obviously have to tip the valet person each time. It ends up being a bit of a hassle. The lot is neither too far nor super close, so motivated travelers could choose to park there themselves.
Incredible value for money, huge spacious rooms. Good facilities, good staff. I love this hotel.
Stayed in October 2023
Reviewed: October 13, 2023
Ardeshir
United KingdomThis was my second visit to Pittsburgh using this hotel. It is conveniently located close to where I need to be. the staff wer friendly and lots of restaurants and good coffee shops are within walking distnace. Will visit again.
Stayed in July 2023
Reviewed: October 12, 2023
Jeanne
United States of AmericaThe parking was limited and having to valet park, although adequate, was a bit of an inconvenience.
The room was extremely spacious and comfortable. Everything was very clean, including bed linens and towels and we were very pleased with the location, as it was convenient to where we needed to be. Having said that, the cost of our room was definitely on the expensive side at $440 for just Saturday night. We utilized a credit for Friday night, but we were literally floored by a bill that exceeded $500 once tax and fees were added!
Stayed in October 2023
Reviewed: September 25, 2023
Lisa
United States of AmericaLocation wasn’t great. Food was expensive and just okay at restaurant downstairs.
Room, large bathroom
Stayed in September 2023
Reviewed: August 26, 2023
Shanrong
United States of Americathe parking is not convenient
the room is clean and the location is good
Stayed in July 2023
Reviewed: August 24, 2023
Scott
United States of AmericaOnly negative was that there was no soap on bathroom sink. I had to use the soap from the shower to wash my hands, and then put the soap back in the shower.
Breakfast was delicious and hearty. Better than most!
Stayed in August 2023
Reviewed: August 13, 2023
Prashant
United States of AmericaNo microwave in room. Even after requesting, we were told that they will try to send, but it never came.
Helpful staff. Cleanliness.
Stayed in August 2023
Reviewed: August 4, 2023
Joe
United States of AmericaLack of parking.
The hotel was very close, actually it was within a short walk, to the location of the event we came to attend.
Stayed in July 2023
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