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Reviews of Hyatt Regency Boston/Cambridge 4 stars

575 Memorial Drive, Cambridge, MA 02139, United States

#15 of 30 hotels in Cambridge

Guests' Choice

Review score

Based on 712 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    7.4

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 24 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It was a bit expensive for what it is.

    Everything was aesthetic and pleasant.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds and Accessible Tub - Disability Access
    • Stayed 5 nights
    • Submitted via mobile

    Not really any place to eat nearby, but free shuttle to local areas was quick and readily available.

    Clean, great on-site breakfast and coffee cafe. Impressive gym- large with tons of equipment options.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Balcony
    • Stayed 2 nights

    Valet too expensive, drinks and dining very poor at hotel

    Stayed in May 2024

  • Reviewed: 12 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Balcony
    • Stayed 3 nights

    No Business center- no -printer ? This should be something that's standard in a hotel in this location and price point. Upstairs bar is not open till evening but downstairs "snack bar" closes after lunch leaving a strange gap w/no food service? Upstairs bar should be open about 3-4pm to accommodate business travlers.

    Hotel is great- staff is excellent

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    The accommodations were quite sufficient for a one-night stay.
    • Leisure trip
    • Family with young children
    • King Room with River View
    • Stayed 1 night

    The staff acted quickly to address issues. That is not an issue. The staff is amazing. If I am renting a room called a suite I want it to have those features.The location was convenient to all I needed. Having been there for only one night I really cannot provide information on all of the aspects requiring a description.

    The room was adequate. For the suite aspect, I would have expected an additional sitting room, an area for watching TV with the bed not in the same room if there were a need for this condition, and for the price it should have had more accommodations. The rate was jacked up due to graduation weekend. When I was first looking at it to book it it was $450+ a night. The price doubled as soon as the graduation dates were released. It felt more like a business motel experience but it has it's conveniences.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Everything Went Well
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    Nothing I can think of.

    Everything went very well. The Breakfast Buffet Was Exceptional!

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Traditional Hotel with great personnel. Improvable structure.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    On the other hand, the hotel could benefit from some updates. The structure itself is showing signs of age, and certain areas could use renovation. The infrastructure, including the elevators and plumbing, seemed a bit outdated and in need of improvement. These updates would greatly enhance the overall guest experience.

    I recently stayed at the Hyatt Regency Cambridge and had a fantastic experience. The hotel's location is excellent, being conveniently close to both MIT and Boston University, making it ideal for visiting students or attending events at these institutions. One of the standout aspects of my stay was the super courtesy of the personnel. From the moment I arrived, the staff were exceptionally friendly and accommodating, always ready to assist with any request or provide helpful information about the local area. Their warm and professional demeanor truly made me feel welcome. The overall atmosphere in the hotel was vibrant and positive, contributing to a pleasant stay. The public areas were clean and well-maintained, and the decor was modern and inviting. My room was comfortable and well-appointed, offering all the amenities I needed for a relaxing stay. The good vibes throughout the hotel made it a memorable experience. Whether enjoying a meal at the on-site restaurant or simply relaxing in the lobby, the pleasant ambiance was evident. The Hyatt Regency Cambridge successfully combines a great location, excellent service, and a welcoming atmosphere, making it a top choice for anyone visiting the area.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    7.0
    Decent
    • Leisure trip
    • Solo traveller
    • King Room with River View
    • Stayed 1 night
    • Submitted via mobile

    Location. Old facility.

    Decent size rooms.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Nice place
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Getting to/ from parking garage is tedious.

    Concierge very helpful

    Stayed in May 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with River View
    • Stayed 5 nights

    Location and support/encouragement for the Boston Marathon runners.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Somewhat old facilities

    Friendly staff

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Accessible Tub - Disability Access
    • Stayed 1 night

    I expected two queen beds and not two fulls. Also,the rug outside the bathroom was soaked when we arrived. Overall, an okay experience

    The court yard view was nice, overall nice experience. A water view would have been better.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    I would stay there again but I would see if I could get a deal.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Price and despite feeling safe it was a little farther away from the places where I wanted to visit.

    Safe area

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Great experience at The Hyatt Cambridge!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The parking garage was a little tough if you have lots of luggage but the Valet is accommodating if you want to drop off bags before you park.

    Very quiet and clean and comfortable rooms. Excellent and friendly staff at bar. Great food and drinks!

    Stayed in March 2024

  • Reviewed: 18 February 2024

    7.0
    Nice hotel, but good luck finding the stairs
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are only 4 really slow elevators that practically stop working when a lot of people are trying to use them. It took forever to find the stairs to get to the TWELFTH floor. Because of the building's shape, it's just one long staircase to the top so I was basically climbing a mountain to get to my room. This was only an issue when I arrived and I was able to use the elevators after that, but they could definitely be faster.

    Convenient location, friendly staff, clean room and an incredible view of the Charles River. In theory the design of the hotel is very cool but...

    Stayed in February 2024

  • Reviewed: 29 January 2024

    7.0
    Price is still too high
    • Business trip
    • Solo traveller
    • King Room with River View
    • Stayed 4 nights
    • Submitted via mobile

    Staff

    Stayed in January 2024

  • Reviewed: 15 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and modern

    Stayed in January 2024

  • Reviewed: 3 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 7 nights

    The internet was down for two days due to maintenance

    It is a good location, very quiet, near the Harvard & MIT.

    Stayed in November 2023

  • Reviewed: 16 November 2023

    9.0
    Would gladly come back
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 2 nights

    Hardly any hot water; dead bolt didn't work

    Wonderful; beautiful room

    Stayed in November 2023

  • Reviewed: 2 November 2023

    8.0
    The Gem of the Charles!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    Would like more dining options (and hours!) on the property.

    Wonderful view of the Charles River, especially rowing on the river, from the 2nd floor restaurant and some hotel rooms. In fact we've booked for Head of the Charles Regatta for October 2024! The walk along the river is terrific!

    Stayed in October 2023

  • Reviewed: 25 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    overpriced....

    Good staff, comfortable room, good location

    Stayed in October 2023

  • Reviewed: 22 October 2023

    8.0
    very comfortable rooms, very good location , easy access
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Disability Access
    • Stayed 7 nights

    breakfast should have more options,

    exceptional location, very good installations, big room, very comfortable, I would recommend to my colleagues

    Stayed in October 2023

  • Reviewed: 19 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    no breakfast included

    spacious rooms and lobby

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    rewarding
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 6 nights

    `food selection and quality

    everything except food

    Stayed in September 2023

Showing 1 – 25

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