4303 Hyatt Place Drive, San Antonio, TX 78230, United States
#148 of 320 hotels in San Antonio
Guests' ChoiceBased on 844 hotel reviews
7.8Cleanliness
8.1
Comfort
8.0
Location
8.6
Facilities
7.9
Staff
8.6
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 12 June 2024
Rebekka
United StatesThe power went out and we didn’t get a refund for the day of no power
It was clean
Stayed in June 2024
Reviewed: 30 May 2024
Andrew
GreeceIt should have a few more breakfast options to choose from. Limited breakfast space, we had to wait standing about 15min. for a table.
Comfortable, spacious and clean room. Polite and friendly staff. The pool is a nice feature too.
Stayed in May 2024
Reviewed: 26 April 2024
David
United StatesRoom was small for the price
Cleanliness
Stayed in April 2024
Reviewed: 16 April 2024
Dulce
United StatesIt’s not that we didn’t like it, everything seemed clean, until our white socks got black with how dirty (un-visibly) the floor was . :/
The location and the layout of the rooms
Stayed in April 2024
Reviewed: 12 April 2024
Kevin
CubaBreakfast was above average.
Stayed in April 2024
Reviewed: 31 March 2024
Erasmo
United StatesThe lack of working equipment like elevators and stair access along with the construction work being done
Great location and area
Stayed in March 2024
Reviewed: 24 March 2024
Miriam
United StatesConstruction on our floor, I wish we would have been placed on another floor.
Food trucks, dog park/bar and, volleyball net at walking distance.
Stayed in March 2024
Reviewed: 21 March 2024
Atsuko
United StatesOne of the two elevators didn’t not work. We stayed in the 6th floor, so it was very inconvenient, especially with a small child. The gym was also disappointing. Didn’t even come with any exercise mat.
Breakfast was ok. Wished we had a bit more options or different menu each day. Liked that the facility was clean. Waking distance to some restaurants was nice.
Stayed in March 2024
Reviewed: 19 March 2024
Teresa
United StatesBathrooms were a bit small
It was in the center of where we wanted to go. Nothing was more than a 10 minute drive.
Stayed in March 2024
Reviewed: 18 March 2024
Alyssa
United StatesThe elevators didn’t work
It was very clean
Stayed in March 2024
Reviewed: 18 March 2024
Angela
United StatesI didn’t like the breakfast they doesn’t have variety and they doesn’t restock fast. Two days they were missing cream for coffee and bread. They also need to have jellies and hot sauce for options.
I like the location, it was a nice suite and clean.
Stayed in March 2024
Reviewed: 11 March 2024
Shelli
United StatesEverything was nice
How nice it was and the location
Stayed in February 2024
Reviewed: 7 March 2024
Lawrence
United StatesOnly one elevator was operating. And, I didn't like having to wait.
Stayed in March 2024
Reviewed: 7 March 2024
Harish
United StatesThere were renovations going on right above the room. It was disturbing.
Stayed in February 2024
Reviewed: 22 January 2024
Yesica
United StatesThe hotel was under going some renovations so the rooms were extremely dusty. Like it was sanded and they didn't clean up after. Also only one elevator was in service.
Staff was friendly and the location was great.
Stayed in January 2024
Reviewed: 2 January 2024
Jesus
United StatesBreakfast good
Stayed in January 2024
Reviewed: 17 December 2023
Sharon
Cayman IslandsThe customer service and cleanliness of the property.
Stayed in November 2023
Reviewed: 18 November 2023
Deborah
United StatesBring earplugs! Thursday night was outdoor karaoke at the bar next door. I called the front desk about the ongoing wailing at 10:15 pm and they said the bar closes at 1 am and there's not much they can do about the noise.
Great breakfast. You can walk easily to 3 restaurants. Nice staff.
Stayed in November 2023
Reviewed: 6 November 2023
Linda
United StatesLocation and staff
Stayed in November 2023
Reviewed: 6 November 2023
Raquel
United StatesGreat location, good service
Stayed in November 2023
Reviewed: 25 October 2023
Laura
United StatesThe shower is very slippery and I fell but staff gave me a non slip mat and that helped.
Location
Stayed in October 2023
Reviewed: 11 September 2023
Velez
United StatesEverything
Stayed in September 2023
Reviewed: 9 September 2023
Patricia
United StatesThe elevators were scary. Made noises when going up and down.
The location was great.
Stayed in August 2023
Reviewed: 24 July 2023
Saul
United StatesOne of the elevators didn’t work but they were working on it
Very clean and a very good location I felt comfortable knowing that there was on sight security
Stayed in July 2023
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