310 Rainbow Blvd South, Niagara Falls, NY 14303, United States
#13 of 43 hotels in Niagara Falls
Guests' ChoiceBased on 1883 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
8.1
Staff
8.5
Value for money
7.9
Free WiFi
7.6
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End of dialog contentReviewed: 28 September 2024
Carol
United StatesCouch in room was dirty
The employees and restaurant
Stayed in September 2024
Reviewed: 26 September 2024
Ibrahim
United KingdomRoom floor carpet was a bit stinky.
Very close to the Falls. Just 5mins walk. Parking is in a ramp just opposite to the hotel. Very nice bathroom.
Stayed in September 2024
Reviewed: 22 September 2024
Edward
United StatesNo free breakfast
Location is fantastic. We walked everywhere we needed to go. The Falls are right there, couldn't get much closer. Hotel was clean and stay was good. I would definitely recommend this hotel.
Stayed in September 2024
Reviewed: 17 September 2024
Anu
United StatesParking Facility
Cleanliness
Stayed in September 2024
Reviewed: 12 September 2024
Jennifer
United StatesVery convient to every thing but the parking is a little scary. It is across the street and does not seem to be monitored
The room was clean and well stocked with the normal items. We saw the fireworks from the window over the falls
Stayed in August 2024
Reviewed: 2 September 2024
Krishelle
United StatesThe cleanliness of the bathroom in our room. Hair on the floor still and the shower had visible pink mold which is an accumulation of body filth that easily can be wiped off so I think more time in those area would make this hotel a 10
I love the location the hotel was beautiful and I loved the rooftop area
Stayed in September 2024
Reviewed: 1 September 2024
Ana
United StatesParking must be done on the parking garage. Entrance to the hotel is small and hold only a few cara at a time for loading and unloading. Pet cleaning fee too expensive at 75 dollars.
Close to the falls and comfortable.
Stayed in August 2024
Reviewed: 29 August 2024
Steve
United StatesClose
Stayed in August 2024
Reviewed: 26 August 2024
Sebastiano
United StatesViews from the room...maybe put up window decals of the falls because who wants to see a parking lot? We did think requesting a "high floor" room meant we would get a view of the falls instead of a roof within a.c. unit on it.
Breakfast was great, room was very nice and the Staff was wonderfully helpful.
Stayed in August 2024
Reviewed: 25 August 2024
Laura
United StatesI wish I had been notified beforehand that there wouldn’t be daily refreshing of the room. It’s literally my favorite thing coming home to our hotel from being out during the day on vacation and having the bed made, and things vacuumed and the bathroom wipe down. I’m sure this is a holdover from Covid but I wish there had been some notice before hand.
The property was incredibly close to the American Falls and the visitor center as well as made of the mist it made it very convenient to not have to have a car for our visit.
Stayed in August 2024
Reviewed: 21 August 2024
Regina
United Statesthere was someone else's hair in the bathtub we couldn't fix the truck
Stayed in August 2024
Reviewed: 20 August 2024
Chandarana
United StatesLocation , excellent location, walking distance to Niagara state park. Staff was welcoming . Room was clean. Breakfast had good options. Roof top view to Niagara’s firework additional amenity. Many Restaurants near by with in few steps of walking.
Stayed in August 2024
Reviewed: 20 August 2024
Ying-chun
TaiwanVery easy to access the Falls!
Stayed in June 2024
Reviewed: 19 August 2024
Lyubetska
United StatesNo microwave in the room, no water in the fridge. For that price, I think there should be water included. Also you have to pay for breakfast. 11$ per person, however the food wasn’t bad.
It was close to the water fall and many food places around are within 5 minute walk. Big room big shower. Staff was nice. The view from the top of the roof is very beautiful too, especially at night
Stayed in August 2024
Reviewed: 16 August 2024
Rich
United StatesClose to the falls
Stayed in August 2024
Reviewed: 15 August 2024
Debrah
United StatesParking garage is creepy, especially the stairs, dirty, gross and falling apart.
Fireworks from roof!
Stayed in August 2024
Reviewed: 14 August 2024
Steve
United KingdomNothing
Good location
Stayed in July 2024
Reviewed: 14 August 2024
Terri
United StatesThe advertisement eludes to breakfast being included. I found out AFTER I reserved the room that the cost was $11 per person. At the cost of this room, it should have been included. There is no mention of putting an additional $75 on my card for incidentals and having to wait 5-7 days for that to come off my card. That is very inconvenient.
The staff was awesome. Check-In was easy. The room was clean. The view for the fireworks was nice.
Stayed in August 2024
Reviewed: 9 August 2024
Kyle
United StatesThe dead bolt on the door took considerable effort to lock, my wife couldn't unlock it if I had locked it. Parking is in a garage across the street, and is a $10 fee(added to room cost on receipt).
Hotel was clean, and the staff were friendly and courteous.
Stayed in August 2024
Reviewed: 2 August 2024
Joel
United StatesThe room was not set up for three people (bedding and towels) even though the reservation was for three. Don’t use the lock on the bathroom door. It jams and our grandson was struck in there until a maintenance man came and fixed it.
Location was great. The staff were very friendly and helpful. The room was quiet. Breakfast was good
Stayed in August 2024
Reviewed: 2 August 2024
Samantha
United StatesThe pool was cold.
The location and the staff was friendly and helpful.
Stayed in August 2024
Reviewed: 30 July 2024
Saad
United StatesLocation,location
Stayed in July 2024
Reviewed: 24 July 2024
Diane
United StatesThat there was no microwave in the room.
We were satisfied with everything.
Stayed in July 2024
Reviewed: 23 July 2024
Carlos
United StatesI think it could improve just after 5pm the food choices as lot of people don't want to get out of the Hotel.
Breakfast Awesome
Stayed in May 2024
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