350 West 39th St, Hell's Kitchen, New York, NY 10018, United States
#313 of 410 hotels in New York
Guests' ChoiceBased on 9546 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.8
Facilities
7.6
Staff
8.4
Value for money
7.5
Free WiFi
8.3
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End of dialog contentReviewed: 19 June 2024
Kumkum
IndiaTheir unsustainable use of disposable cutlery for breakfast. And no complimentary water bottles.
Easy check in and check out.
Stayed in June 2024
Reviewed: 19 June 2024
Shehzad
United Arab EmiratesNice location, very supporting staff, specialy Rubi at reception, also good breakfast, i really enjoy the stay All the best
Stayed in June 2024
Reviewed: 19 June 2024
Liudmyla
United StatesCenter location, clean, staff was very helpful, parking nearby (at additional cost)
Stayed in June 2024
Reviewed: 18 June 2024
Swann
United Arab Emiratesbreakfast could be better
most of the things
Stayed in June 2024
Reviewed: 18 June 2024
Clarence
United StatesRooms small
Location
Stayed in June 2024
Reviewed: 18 June 2024
Luigi
ItalyBreakfast
Position
Stayed in March 2024
Reviewed: 17 June 2024
Maria
United StatesThe room are very small, I had one facing another building, it felt tight.
I felt safe in the hotel, I like that everyone needed a key card to access the hotel at night.
Stayed in June 2024
Reviewed: 16 June 2024
Jacklyn
CanadaElevator wait time too long
Stayed in June 2024
Reviewed: 16 June 2024
Jaya
United StatesNo bell hops around, nobody answers the phone !
Modern, clean, off broadway
Stayed in June 2024
Reviewed: 16 June 2024
Sharmila
AustraliaThe location is great with friendly staff
Stayed in May 2024
Reviewed: 16 June 2024
Sharmila
AustraliaLocation the most and the helpful staff.
Stayed in May 2024
Reviewed: 15 June 2024
Rabin
AustraliaLift are busy
Location
Stayed in June 2024
Reviewed: 15 June 2024
Maria
QatarLocatiion is very good
Stayed in June 2024
Reviewed: 14 June 2024
Martina
IrelandCharging 6 dollars each for the 2 x bottles of water in room each day
Clean well run and well located
Stayed in June 2024
Reviewed: 14 June 2024
Florian
United StatesThe breakfast
The room was clean but too small for the prices
Stayed in June 2024
Reviewed: 12 June 2024
Falonda
United StatesThe rooms are too small
Location
Stayed in June 2024
Reviewed: 10 June 2024
Leskiewicz
CanadaMattress inside sofabed was not comfortable. I understand there is no room to have a swinging door to the bathroom, but a barn door is not good enough for privacy. A hidden door maybe (inside the wall)? Also, minifridge did not work well.
Breakfast was great! Room was clean, TV was nice addition. Great staff.
Stayed in June 2024
Reviewed: 8 June 2024
Abu
United StatesRoom space. Room service is so poor.
Location.
Stayed in June 2024
Reviewed: 6 June 2024
Daniel
United Kingdomthe coffee at breakfast was not good
Breakfast - In the USA it's not bad, but compared to breakfasts in Europe it's not good. Location perfect.
Stayed in June 2024
Reviewed: 6 June 2024
Wilnelia
United StatesOur bedroom has those doors that connect to the other bedroom, and we can hear everything from the other bedroom. I'm pretty sure the neighbors felt the same. Bedrooms are extremely small, especially if you open the couch. The couch is awful, uncomfortable, and makes squeaky sounds, so we just decided to put the mattress on the floor.
The staff is very polite and kind. The breakfast is 5 stars!
Stayed in June 2024
Reviewed: 6 June 2024
Josef
AustriaBreakfast is way below expectations for this price level
Good Location
Stayed in June 2024
Reviewed: 6 June 2024
Manas
IndiaSame breakfast every day, no options of chicken in breakfast.
Location & cleanliness
Stayed in June 2024
Reviewed: 5 June 2024
Ian
United KingdomMy wife and I were pleasantly surprised by the Hyatt Place hotel. As ever, it is the staff that make the real difference. Fransisco, who works in the lobby was outstanding in providing warm, authentic and caring service. He was always there to welcome us back to the hotel at 'VIPs' and especially attentive and helpful on the day of our departure when we had to store luggage, prepare for our departure etc. The city of New York has been haracterised as somewhat 'unfriendly' - Fransisco and the team at this hotel did their very best to change this perception!
Stayed in June 2024
Reviewed: 5 June 2024
Riffat
United StatesI request to fix my room shower twice but they didn’t fix it
I like the front desk staff and the luggage staff and door man was very nice
Stayed in June 2024
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