721 Royal Parkway, Nashville, TN 37214, United States
#149 of 196 hotels in Nashville
Guests' ChoiceBased on 692 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.4
Facilities
7.6
Staff
8.1
Value for money
7.6
Free WiFi
6.6
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End of dialog contentReviewed: 7 November 2024
Robin
United StatesSee above.
We reserved this room through Booking. When we were checking out we requested our receipt. We were told they would not be able to provide a receipt & that we needed to go through Booking to get the receipt. This was incorrect information. We always receive a receipt when we check out & we book through Booking. We will not go back to this hotel for this reason. We walked out with No receipt.
Stayed in November 2024
Reviewed: 4 November 2024
Angela
United KingdomBar and restaurant not open on Monday night due to chef’s night off. We would not have booked this hotel if we’d known this in advance
Location
Stayed in October 2024
Reviewed: 31 October 2024
Paula
CanadaThere was an exterior water hose left over the sidewalk near the handicap parking and we had to carefully pick our way over it and pick up our heavy suitcases to get to the door.
Big room, comfy seating and bed, lots of good breakfast items, bar.
Stayed in October 2024
Reviewed: 27 October 2024
Lorna
United StatesBreakfast/Parking
Customer Service
Stayed in October 2024
Reviewed: 25 October 2024
Robin
United StatesWall paper peeling off in bathroom.
Stayed in October 2024
Reviewed: 15 October 2024
Edwards
United StatesN/A
Free breakfast
Stayed in October 2024
Reviewed: 15 October 2024
Aaliyah
United StatesBeds and pillows uncomfortable. Bedding had stains and housekeeping ran out of washcloths. Hallways smelled like dogs. Need to update TV. The toilet paper is super thin.
Close to a lot of things and friendly staff. Also like that they have a bar. Breakfast was decent.
Stayed in October 2024
Reviewed: 14 October 2024
Latoya
United StatesThere was no parking available for the hotel guests. We couldn’t use our car to go out because there was no parking when we returned. They allow park and fly and therefore the parking for guests is limited. The first night, we had to park at another hotel and walk back to ours.
The staff were friendly, the room was clean, and the location was great.
Stayed in October 2024
Reviewed: 12 October 2024
Mary
United StatesThe breakfast would have been better with Different variety each day. Also, real eggs would have been better. On two different days when going to the lobby, the person cleaning had left the maintenance cart right in front of the entrance unattended for sometime. Which made it difficult for Guest arriving and leaving with their luggage.
The front reservation desk, staff were excellent they helped with all questions, very patient and explained in detail. The housekeeping staff was also very professional and friendly. The breakfast provided was not at the same standard as the staff.
Stayed in October 2024
Reviewed: 5 October 2024
Brian
United StatesI have no complaints at all. Would been nice if they had a indoor pool. But past that everything was great
Great hotel with helpful staff and great breakfast also. Good location close to airport and downtown Nashville
Stayed in September 2024
Reviewed: 1 October 2024
Skow
United StatesThere was no TV guide. The bed left me with a sore back.
Front desk staff was helpful.
Stayed in September 2024
Reviewed: 29 September 2024
Reed
United StatesThere wasn’t really anything in particular that I didn’t like.
I thought the breakfast was great. Very fresh.
Stayed in September 2024
Reviewed: 26 September 2024
Kristena
United StatesThe ac wasn’t very good, elevator Ms didn’t have any ac and when we asked for additional pillows the staff told us to check our closet because there was one in there…we asked for two.
Location was close to airport and they offered free shuttle.
Stayed in September 2024
Reviewed: 19 September 2024
Brittney
United StatesNa
Na
Stayed in September 2024
Reviewed: 14 September 2024
Beau
United StatesThe property was outdated, smelt musky, and the breakfast was not worth eating.
Property was in a good location!
Stayed in September 2024
Reviewed: 11 September 2024
Paul
United KingdomIt was fine staff were great
Stayed in September 2024
Reviewed: 7 September 2024
Niema
United StatesA smell maybe backup somewhere when getting on and off the elevator
Spacious and clean
Stayed in September 2024
Reviewed: 3 September 2024
Jalisa
United StatesThe beds were uncomfortable and too small. Two adults could not fit in one bed. They need new mattresses for the room. I left with a sore back and neck. There weren't enough pillows on the bed they were also small.
The staff was nice and welcoming when we arrived. The rooms were clean and smelled fresh. If we needed anything they were there to help with no problems.
Stayed in September 2024
Reviewed: 28 August 2024
Jodi
CanadaNo safe in the room
Stayed in August 2024
Reviewed: 26 August 2024
Venice
United StatesLocation to airport. Shuttle service
Stayed in July 2024
Reviewed: 23 August 2024
Shameka
United StatesBreakfast wasn't that great but it was filling. We were a little disappointed because although the site says there's a restaurant the menu was VERY limited (wings, fries, and I think chicken sandwiches) AND they didn't serve starbucks (the machine was down and from the looks of it it looks like it had been down for quite some time)
The rooms were clean and beds were comfortable. The location of the hotel was great. It was within walking distance to several restaurants.
Stayed in July 2024
Reviewed: 19 August 2024
Lori
United StatesThe bed and couch were not comfortable. There was a big hole in the entrance that needed to be fixed badly.
Liked the room layout
Stayed in August 2024
Reviewed: 19 August 2024
Missmattie
United StatesNot much.
It was clean.
Stayed in August 2024
Reviewed: 17 August 2024
John
United KingdomConfusion at check in as pre payment of booking through Booking.com had not been received by the hotel. This led to my having a lengthy phone call between me,Booking.com and the hotel before the pre paid, non refundable room was eventually allocated. Very stressful after a long day of travelling.
Location close to airport. Ideal for short stop over.
Stayed in August 2024
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