2121 M Street NW , Northwest, Washington, DC 20037, United States
#106 of 156 hotels in Washington
Guests' ChoiceBased on 1125 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
8.2
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 5 April 2024
Ron
United StatesOver 5 days the quality and quantity of breakfast offerings actually declined (the first day was most diverse with fewest available items the last day).
Good location. Comfortable bed. Breakfast included meat, eggs, fruit, cereal, bread, pancakes or Fenchel toast, roasted potatoes and juice. However on a few days there wa no yogurt. Staff was friendly
Stayed in April 2024
Reviewed: 4 April 2024
Arash
United StatesSmall option for breakfast Hard to find a parking spot in the street.
Location was good, 20-25 minutes by walk from George Town. King room with sofa was big enough.
Stayed in March 2024
Reviewed: 4 April 2024
Isacldv
United StatesThe staff could not get my "keys" to stay active. We had to return to the front desk to get new "keys" everytime I arrived at the hotel. They would activate the "keys", I would use them once and they wouldn't work the next time...They even came to the room to test/reset the lock itself, but NOTHING work. I'm glad I was only there for 2 nights. We had 2 rooms, the issue was only with one of the rooms. Breakfast time was CRAZY busy!!! The selection of hot food was okay, not great!! Fruits, bread selection, and coffee were great! The temperature in the 8th floor hallway was about 80°, not very comfortable when the temp outside is 55°. The save in the room did not work. I told the front desk, but they didn't seem interested or ever did anything about it!!!
Clean, very close to Georgetown, the Capital, and everything DC has to offer
Stayed in March 2024
Reviewed: 1 April 2024
Susan
United StatesThe door can't be closed quietly. I am sure it's a security thing but we tried to be considerate of others sleeping.
Breakfast included and their service was exemplary. They were always cleaning, emptying garbage, and filling anything that was empty.
Stayed in March 2024
Reviewed: 31 March 2024
Marina
United StatesThe position. The staff members were always helpful. We particularly appreciate Mikiase, he is really kind and patient.
Stayed in March 2024
Reviewed: 25 March 2024
Jodie
United StatesNo coffee and water in lobby. Valet need more 😣 help.
Hotel was clean and room was very comfortable.
Stayed in March 2024
Reviewed: 24 March 2024
Rebeca
United StatesThe bathroom door lock was missing the knob to hold it, but was still functional.
It accomodated our family of 5 very well. The facility was very clean and updated. Staff was great and very helpful.
Stayed in March 2024
Reviewed: 21 March 2024
Kelly
United StatesThe swimming pool was COLD
The staff was great, super friendly and extremely helpful. Room was wonderful, location was perfect.
Stayed in March 2024
Reviewed: 18 March 2024
Lucy
United StatesThe window shades were so odd - I didn't like that they rolled up from the floor, rather than opening vertically.
The room was spacious and very clean. Location is fantastic.
Stayed in March 2024
Reviewed: 18 March 2024
Iva
Czech RepublicI just did not like that there were paper plates and cups, plastic cutlery. At the end everything was dumped in one trash bin together with leftover food.
Breakfast was really nice. Every day different choice of warm food.
Stayed in March 2024
Reviewed: 7 February 2024
Ievgen
United StatesParking is damn expensive, we had to pay anyway for it in the facility nearby. Staff was not very friendly.
Clean and nice city view. Pool was OK. Clean and nice.
Stayed in November 2023
Reviewed: 2 February 2024
Macih
United KingdomVery clean.
Stayed in February 2024
Reviewed: 18 January 2024
Kira
United StatesThe pool is pathetic - a tiny rectangle in a dank basement with no natural light. And the advertised lobby bar/cafe does not exist, although it appears that it used to. That should be taken out of the listing.
Room was exactly as expected, with a comfortable and functional pullout for a third person. Great location, easy driving distance from the mall and surrounding attractions. Lovely staff, good breakfast.
Stayed in January 2024
Reviewed: 16 January 2024
Patrice
United StatesEverything was good.
Great location. Nice space. Room comfy. Breakfast yummy. Good people.
Stayed in January 2024
Reviewed: 4 January 2024
Renata
BrazilNothing
Very comfortable bed, clean and spacious bedroom. Nice shower. Very close to the metro station. Friendly staff
Stayed in December 2023
Reviewed: 2 January 2024
Holisoa
CanadaThere was water linking in from inside the windows. I reported it a few times but there was nothing they really did about it.
The breakfast was good value and they changed the protein a couple times to offer alternatives to pork. The staff also didn’t mind if you left with food to take to the room or with you.
Stayed in January 2024
Reviewed: 2 January 2024
Nrmin
United StatesBreakfast
Location
Stayed in January 2024
Reviewed: 29 December 2023
Juane
SpainThe location and breakfast
Stayed in November 2023
Reviewed: 26 December 2023
Mary
IsraelThere was no teapot in the room and it was uncomfortable to make a tea to threaten a throat due to the cold rainy weather.
Nice, cozy, and has a big room with a view to the crossroads. Comfy king-size bed and a big TV. The small coffee machine and a fridge in the room. The breakfast is nice and contains multiple options. The pool is compact and a nice GYM.
Stayed in December 2023
Reviewed: 23 December 2023
Walaa
United StatesStaff was unfriendly. It seemed every question or request was treated like a hassle.
Location and pool
Stayed in November 2023
Reviewed: 18 December 2023
Allan
UgandaPolicy of no cash payments my Visa card wasn’t working but was forced to get a friend to pay for me and I reimbursed him cash.
Friendly staff Maria and breakfast
Stayed in December 2023
Reviewed: 12 December 2023
Jenoveva
United StatesSafe in room, locked and could not be accessed. Called for assistance, engineer staff never came after waiting more than an hour. Problem could not be resolved until next morning.
Breakfast, location and safety
Stayed in December 2023
Reviewed: 7 December 2023
Edmundo
United Stateslocation
Stayed in December 2023
Reviewed: 28 November 2023
Dayana
SpainThe parking is very expensive, and I asked them weeks ago for some info and no one answered us. No European adapters … laundry room dirty and the washing machine is old and made our clothes smell terrible . It was written that we can purchase detergent on the reception, which they also didn’t have. The workers very lazy and not so friendly. Breakfast was also not very good…
The rooms are big. Location was fine.
Stayed in November 2023
Reviewed: 28 November 2023
Donna
United KingdomBreakfast was just about adequate! Poor choice of cooked foods such as eggs or bacon which is kinda standard.
Coffee was great! Orange juice when it lasted.
Stayed in November 2023
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