2121 M Street NW , Northwest, Washington, DC 20037, United States
#105 of 157 hotels in Washington
Guests' ChoiceBased on 1166 hotel reviews
8.0Cleanliness
8.6
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
8.2
Value for money
7.9
Free WiFi
8.5
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End of dialog contentReviewed: 24 September 2024
Jasmine
United StatesThey didnt have no place to warm food. Pretty much you will just have to throw it away and get more.
It was nice, good location and pretty cool decorations
Stayed in September 2024
Reviewed: 22 September 2024
Marcin
PolandPool water was cold
We enjoyed our stay. Staff was friendly and very helpful allowing us to check-in early. Room standard was great and we liked the breakfast. Great location for both metro access or exploring the city on foot.
Stayed in September 2024
Reviewed: 11 September 2024
Ryan
United StatesThe room was a little smaller than anticipated, and there's a little more traffic that anticipated.
It's very easy to get to in the city. You're in a high tourist area so there's plenty of restaurants around as well. The room had a good view as well.
Stayed in July 2024
Reviewed: 9 September 2024
M
United StatesLocation was great, walkable area, close to the metro. Decent breakfast with different options for the 3 days we stayed. Hospitable staff n
Stayed in September 2024
Reviewed: 9 September 2024
Hawa
United StatesThe cleaning of the room wasn’t systematic and by thorough when done. No vacuum was done despite the need.
It’s Location, the comfortable beds
Stayed in August 2024
Reviewed: 6 September 2024
Eugenio
Chilethe bathroom door, doent work well, very hard to move
Stayed in September 2024
Reviewed: 6 September 2024
Michael
UgandaYou shouldn’t have substituted orange juice to only apple juice. You could have put a bottle of water or 2 in the fridges in rooms.
Breakfast was delicious and with a variety of choices. The only wanting thing was the juicy. Please maintain the orange juice instead too much apple and I’m sure you noticed the low intake of apple juice. I also suggest that you provide at least 2 bottles of water per day in the fridge that would be great. Otherwise it was a great stay in Hyatt place. I will remain loyal to you and I compared my experience to the one I had in Dubai and I can still root for you. Thank you
Stayed in September 2024
Reviewed: 3 September 2024
Nadine
United StatesThe elevator could be better to slow more needed. More gym equipment/ more variety. Maybe lunch would be nice.
Breakfast was great. A lot different choices. My 1st night hotel could not accommodate me with the room I reserved but was accommodated after check out. Much appreciated that.
Stayed in September 2024
Reviewed: 3 September 2024
Marian
United StatesBreakfast, very modest, no ketchup, no orange juice, first day only scrambled eggs, nothing else. Toilet stopped working also.
Location
Stayed in September 2024
Reviewed: 30 August 2024
Przemysław
PolandAwful „american style” breakfasts, served on paper plates with plastic cutlery. No vegetables, no fruits, stale bread, scrambled eggs made from powder.
Great location, walking distance from the metro station. Ideal place for sightseeing of the city.
Stayed in July 2024
Reviewed: 26 August 2024
Antonio
MozambiqueThe service at reception left me wanting. The person was not cordial
Location
Stayed in August 2024
Reviewed: 25 August 2024
Vicente
PhilippinesThe room was spacious. The location was also close to the sites that we wanted to visit
Stayed in August 2024
Reviewed: 21 August 2024
Marcelo
United StatesCheck in was painfully long , staff overwhelmed… Properly overbooked. N
The room
Stayed in August 2024
Reviewed: 19 August 2024
Pieter-jelle
NetherlandsThe high parking cost, only valet parking available
Location of the hotel
Stayed in August 2024
Reviewed: 18 August 2024
Lori
United StatesDidn’t realize since I was not from area that you had to pay for valet parking $50 or take your chance parking in the street. The pool/gym area was nice but the chlorine smell was overwhelming.
It was close enough to walk down to the monuments. Breakfast was included with my room rate.
Stayed in August 2024
Reviewed: 16 August 2024
Fatima
United StatesParking rate
Location , classic modern, clean, value.
Stayed in August 2024
Reviewed: 14 August 2024
Chinedu
United KingdomThe pool was very cold for an indoor pool
The location
Stayed in August 2024
Reviewed: 13 August 2024
Sheldon
CanadaNight valet staff/security can be more friendly. Water in the pool was cold. Staff were informed.
Neat and clean room.
Stayed in August 2024
Reviewed: 13 August 2024
Thomas
GermanyGreat hotel, really clean and nice room
Stayed in August 2024
Reviewed: 12 August 2024
Kristelle
United StatesThe pool was ice cold… 🤭
The room was clean and smells good!
Stayed in August 2024
Reviewed: 10 August 2024
Morteza
CanadaToo close to a hire department and siren were going in every 30 min
Location and cleanness
Stayed in August 2024
Reviewed: 9 August 2024
Andrew
United KingdomYou couldn’t get a coffee after breakfast!
Location, cleanliness and fair price
Stayed in August 2024
Reviewed: 9 August 2024
Maram
United StatesThe front desk staff was rude. Also my sister found a stain in the bed sheet
The location is really good. Very close to so many restaurants and cafes
Stayed in August 2024
Reviewed: 8 August 2024
Ulrich
United StatesPool was a but chilly
Clean and updated
Stayed in August 2024
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