1130 Kinley Road, Columbia, SC 29063, United States
#44 of 87 hotels in Columbia
Guests' ChoiceBased on 1383 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
8.6
Facilities
7.8
Staff
8.5
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 24 June 2024
Harris
United StatesStaff was courteous and very good customer service.
Stayed in June 2024
Reviewed: 22 June 2024
Antonio
United StatesLimited access to pool.
2nd time starting in the past 2 months. Good breakfast offerings and friendly front desk. I recommend it.
Stayed in June 2024
Reviewed: 20 June 2024
Cynthia
United StatesWould have LOVED a microwave in my suite
Didn't have breakfast
Stayed in June 2024
Reviewed: 19 June 2024
Rei
United StatesSmoking area right in fro t of the main entrance
Location & staff attentiveness
Stayed in June 2024
Reviewed: 15 June 2024
Misti
United StatesNothing
Clean and modern
Stayed in June 2024
Reviewed: 9 June 2024
Heather
United StatesThere was no microwave in the room. The refrigerator was turned off when we arrived so we had to wait hours for it to be cool enough to use. The bathroom door lock was missing in the room we stayed in. The night manager was talking to an employee on the phone and getting on to them in front of guests. She wasn't very pleasant. The employee that checked us in was more than pleasant though. The next morning, the staff had a toddler with them while they worked. We were worried about all of the bad reviews from construction but it was completed just in time for our stay so we had an overall good experience.
The breakfast was good. Not as much seating as needed because the hotel was very busy but the food and choices were great. The room was clean and large. We stayed in a kind with sofa bed and had plenty of space.
Stayed in June 2024
Reviewed: 9 June 2024
Sue
United StatesBreakfast was disappointing. Food was not hot and had to wait for things to be brought out to breakfast bar
Price, very clean and friendly staff! Nice lounge area and good food there
Stayed in June 2024
Reviewed: 6 June 2024
Tatyana
United StatesI wish there were a microwave in my room
Breakfast, the room was so nice and clean
Stayed in June 2024
Reviewed: 4 June 2024
Latasha
United StatesI still didn't receive my refund for incedentials
My stay was great
Stayed in May 2024
Reviewed: 4 June 2024
Antoinette
United StatesOne of the elevators was out of order and weren't told by the desk at check in.
Stayed in May 2024
Reviewed: 1 June 2024
William
United StatesIt was a great place to stay
Location
Stayed in May 2024
Reviewed: 30 May 2024
Matthew
United StatesParking lot need to be bigger
The staff and cleanliness
Stayed in May 2024
Reviewed: 27 May 2024
Akeia
United StatesBreakfast could’ve definitely been better . And the pool should’ve been open . It’s time for the pool, maintenance should’ve been done already.
Comfortable rooms, GREAT sleep
Stayed in May 2024
Reviewed: 27 May 2024
Stacy
United StatesDidn't have a microwave in the whole building
Location was great and close to all outings
Stayed in May 2024
Reviewed: 21 May 2024
Jason
United StatesNothing comes to mind.
Good variety of breakfast options. Good juice variety. Excellent coffee.
Stayed in April 2024
Reviewed: 19 May 2024
Sara
United StatesThe reservation was screwed up. Thankfully, I had printed it out & was able to show them their computer was wrong. It took a while, but they were able to fix it, but we had to stay on different floors from each other. I was not happy
The hotel was super nice, everything one would expect of a Hyatt property!
Stayed in May 2024
Reviewed: 14 May 2024
Sonya
United StatesI only stayed 1 night and paid $75 for my support animal which is a 5 lb Chihuahua!
Stayed in May 2024
Reviewed: 11 May 2024
Kelly
United StatesI know they’re doing some renovations, but there were a few things like the door was hard to close and fridge came completely out off the shelf. But other than that no complaints!
Very friendly staff! The soup and salad bar were an added bonus! I think weds only. Really comfortable bed!
Stayed in May 2024
Reviewed: 11 May 2024
Latasha
United StatesWe got a room that wasn't fully renovated little banged up...I was told they were still renovating.
The staff was great
Stayed in May 2024
Reviewed: 8 May 2024
Cat
United StatesStaff was super friendly and helpful, room was very clean and comfortable. Breakfast was very overwhelming for the staff but they did the best they could due to the amount of people that flooded the breakfast area.
Stayed in May 2024
Reviewed: 5 May 2024
Arvita
United StatesTub stopper would not stay up so bath water can drain.
It was very clean smelled so good everywhere we went also breakfast was decent spacious rms!
Stayed in May 2024
Reviewed: 22 April 2024
Coreen
United StatesFloors in our room dirty, breakfast was until 10:00, but was out of food around 9:30.
Location, very friendly staff.
Stayed in April 2024
Reviewed: 21 April 2024
Kisha
United StatesI didn't like the sirens throughout the night, but this was not the fault of the Hyatt, as there is a hospital close by
I loved the staff. They were very helpful, polite, and very forthcoming about what was going on in the hotel. The hotel was clean, and throughout the day, staff was continuously cleaning.
Stayed in April 2024
Reviewed: 21 April 2024
Kathereen
United StatesI didn't know they were rebuilding. And rhe sink still had paint on it. And the rack for the closet where broken so I couldn't hang up my clothes.
It was close to the highway, and the people were very nice.
Stayed in April 2024
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