6025 Jefferson Drive, Independence, OH 44131, United States
#7 of 14 hotels in Independence
Guests' ChoiceBased on 842 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
7.7
Staff
8.2
Value for money
7.6
Free WiFi
7.6
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End of dialog contentReviewed: 29 July 2023
Linda
United StatesNot very updated. Used to be a Hyatt Place but now it needs renovations. The included breakfast was a small refrigerator with six yogurts
Stayed in July 2023
Reviewed: 26 July 2023
Al
United StatesRoom located near elevator
Stayed in July 2023
Reviewed: 23 July 2023
John
United StatesNo breakfast provided so it became expensive
Good location clean and friendly
Stayed in July 2023
Reviewed: 22 July 2023
Julie
United StatesToilet shower area a little small. But doesn’t change my liking of the hotel.
Clean and comfortable. Great staff. Cozy room. Lots of space.
Stayed in July 2023
Reviewed: 15 July 2023
Carly
United StatesI expected more of a selection for breakfast items. There was only yogurt, granola bars, and muffins. Some hard boiled eggs, toast or bagels would have been nice. Also, some juice would have been nice to have had as well.
Clean, comfortable room. Excellent fitness facility.
Stayed in July 2023
Reviewed: 13 July 2023
Herchelle
United StatesNo free room cleaning everyday. If you want one you need to pay a fee. And the free breakfast is more of a snack.
Big room and spacious room.
Stayed in July 2023
Reviewed: 11 July 2023
Les
United StatesMiniature bathroom. AC never got cold and rattled a lot.
Proximity to Cleveland.
Stayed in July 2023
Reviewed: 10 July 2023
Lawrence
United StatesHotel moderately clean. Should have been remodeled 10 years ago
Pick-up and go. A small wrapped muffin, coffee, yogurt, food bars, packaged oatmeal
Stayed in July 2023
Reviewed: 9 July 2023
Lorena
ColombiaThe pool and you should promise breakfast in the reservation when you don’t provide it, it’s just a coffee and a muffin very poor.
Friendly staff and comfort and very clean room.
Stayed in July 2023
Reviewed: 7 July 2023
Sondra
United StatesBreakfast not enough to pick from.
Stayed in July 2023
Reviewed: 7 July 2023
Vonda
United StatesThere was a leak in our first room and the front desk gentleman didn't seem to believe me.
The beds were very comfortable.
Stayed in July 2023
Reviewed: 4 July 2023
Katie
United StatesWas getting old and worn down in places like the elevator Staff could have been more helpful. Breakfast was nothing but an option of one granola bar, one mini muffin in plastic, and coffee. That was disappointing.
Location and size of rooms
Stayed in June 2023
Reviewed: 3 July 2023
Patricia
United StatesMicrowave did not work. Coffee maker did not work. No iron. No hairdryer. Sink drained very slowly.
Sink separate from tub and toilet. Evening staff was very friendly and helpful.
Stayed in June 2023
Reviewed: 1 July 2023
Scheiber
United StatesThe pool was closed for maintenance.
The staff was friendly and attentive. The room was comfortable and affordable. The air conditioner worked great. No one seemed to mind my loud kids.
Stayed in June 2023
Reviewed: 27 June 2023
Briscoe
United StatesThe breakfast was kinda awful. There was cereal and oatmeal but no milk, spoons, or bowls. There was coffee but no sugar, or spoons. A few times I went down stairs and nothing was there; Also no one was ever at the kitchen counter to answer questions or cook. In order to get information I had to walk around to the front desk and ask, but they weren't always knowledgeable. I did like the little workout room, but the equipment didn't really work, so I kinda stayed on the treadmill and I used the bike, but the machine didn't stay on track. The room was clean, but had one tv in the middle of the room and I was with family, but thank God I had a tablet and headphones. I saw maybe 2 or 3 roaches, when I first got there, but I didn't stay in the room much. O yeah, I barely saw room service.
I was able to workout in the fitness room alone. It was a good time for meditation.
Stayed in May 2023
Reviewed: 26 June 2023
Chad
United StatesA bit old - could use freshening up
Location and amenities - nice little living room area
Stayed in June 2023
Reviewed: 26 June 2023
Allyssa
United StatesWhen I booked, it said there would be a breakfast provided. I expected more than coffee and a granola bar. The showers were also a tight squeeze if you’re a plus size person.
The place was very clean. I was impressed by the size of the room. Everyone was super nice and accommodating.
Stayed in June 2023
Reviewed: 22 June 2023
Saverio
United StatesBreakfast was a joke. Fee for pets is high. Did not accept cash. Indoor Pool was not open??
Accepts pets, close to all desired locations.
Stayed in March 2023
Reviewed: 9 June 2023
Alexandria
United StatesThere was a strong smell of marijuana in the hallway. The breakfast they claim to have is only, oatmeal (with just hot water), Fig Newtons, and hard boiled eggs. The TV did not get any channels. There is no lighting in the parking lot and little parking.
The staff was friendly and the room was clean.
Stayed in June 2023
Reviewed: 6 June 2023
Jacqueline
United KingdomThe room smelled as if someone had smoked in it. I know it had been cleaned, but there was definitely a lingering smell. There was nothing else wrong with the room except one electrical outlet didn't seem to work, which I reported.
The bed was super comfortable and we had plenty of space. The takeaway breakfast was fine and the staff were friendly.
Stayed in May 2023
Reviewed: 5 June 2023
Carrie
United StatesPool wasn’t available for use. Room had a musty smell. Ceiling had damage and was chipping off above the bed.
Short drive from stadium where we attended an event. price for the night. Room layout. Front desk clerk was outstanding.
Stayed in June 2023
Reviewed: 2 June 2023
Dhritiman
IndiaThe Breakfast is just coffee.
Stayed in May 2023
Reviewed: 26 May 2023
Elizabeth
United StatesNothing
It is close for me when I have to go to Cleveland Clinic for appointment s
Stayed in May 2023
Reviewed: 22 May 2023
James
United StatesVery shabby. Needs significant rehabilitation
Bed
Stayed in May 2023
Reviewed: 16 May 2023
Lentz
United StatesBreakfast could use a refresh. Granola bars, carafe coffee, bananas, yougurt, and pre package muffins were lacking
Price and location
Stayed in May 2023
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