1024 West Bannock Street, Downtown Boise, Boise, 83702, United States
#14 of 81 hotels in Boise
Guests' ChoiceBased on 337 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
8.9
Value for money
8.1
Free WiFi
7.9
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End of dialog contentReviewed: 28 January 2022
Hugh
United StatesSame as above
You would get a better response waif you used fewer qiestios
Stayed in January 2022
Reviewed: 22 January 2022
Dawnette
United StatesI was not aware that parking was extra. Maybe I just missed that but was a little surprised by that.
cleanliness, great breakfast, lovely accomodations
Stayed in January 2022
Reviewed: 5 January 2022
Crystal
United Statesmaybe put menu and phone or some way to order from the private little lounge areas in the lobby.
we love staying here this is our third visit. we just do staycations we love nearby. love the ambiance of the whole place.
Stayed in January 2022
Reviewed: 2 January 2022
Tarah
United StatesN/A
Kylie was awesome! She helped me so much when I was trying to make a change to my booking. Also, I loved that the room was spacious and very clean.
Stayed in January 2022
Reviewed: 26 December 2021
John
United StatesParking lot policy of paying for ~5 slots (moving truck w/ trailer combination) even though the lot was at 50% capacity.
Location was perfect to unwind at the end of a long travel day
Stayed in November 2021
Reviewed: 20 December 2021
Steve
United Statesseem short on staff
clean great location
Stayed in December 2021
Reviewed: 14 December 2021
John
United StatesAfter I left the hotel and arrived at the airport, I realized I left a pair of RayBan prescription sunglasses in the room I stayed in. I immediately called the front desk and spoke to a Brendan, and told him that I would pay for the sunglasses to be shipped to me. He asked for my number and told me the housekeeping manager. I never received a call? I went to Lens Crafters to order a new pair of glasses.
Facility was very clean and the staff was very friendly, courteous and helpful. Location was great, and within walking distance to dining and entertainment. Overall, the experience was positive.
Stayed in December 2021
Reviewed: 28 November 2021
Debra
United StatesNot sure parking felt safe.
location & room-Very nice liked the in house bar. breakfast much better than Hilton’s we usually stay at.
Stayed in November 2021
Reviewed: 21 November 2021
Silvana
United StatesThe hotel has a simple concept which made our stay feel comfortable. Check in was easy and fast. I love the set up of front desk, bar, breakfast and lounge area. The staff were always helpful and available when needed.
Stayed in November 2021
Reviewed: 16 November 2021
Larry
United Statesthe heating system - the control is tiny, nearly impossible to read, and no instructions in the room, had to call for help. it is a really badly designed human interface. Black mark on the chain.
location, quiet, clean
Stayed in November 2021
Reviewed: 12 November 2021
Andrea
United Statesclean. great location for food and shopping
Stayed in November 2021
Reviewed: 6 November 2021
Kimberly
United StatesNot walking distance ro our activities
Great breakfast!! Room was very nice, spacious
Stayed in October 2021
Reviewed: 3 November 2021
Turner
United StatesThere is zero sound proofing with the restrooms in the hotel rooms. The door to the restroom is a sheet of frosted glass so you can see what's on the other side and you can hear everything that happens in the restroom, because the glass door doesn't touch the ground.
The rooms and the entrance were clean and presented nicely.
Stayed in October 2021
Reviewed: 29 October 2021
Kimberly
United StatesAwesome location! Great breakfast, friendly staff and comfortable beds.
Stayed in October 2021
Reviewed: 24 October 2021
Warren
United StatesBreakfast offering was underwhelming through no fault of the staff.
Stayed in October 2021
Reviewed: 9 October 2021
John
United StatesWe have been staying there a couple of times every year for many years. You would think they would have a record of that in the computer. Why not give your repeat customers rooms with better views and not the parking lot.
Breakfast was ok. The staff is very friendly. The beds are very comfortable.
Stayed in September 2021
Reviewed: 1 October 2021
David
United StatesDidn’t like having to pay for parking when the majority of your guests probably arrive by car
Breakfast was okay
Stayed in September 2021
Reviewed: 27 September 2021
Simon
United StatesLimited variation for breakfast. Everything looks the same after the 3rd day
Very new. Excellent location. Very friendly staff
Stayed in September 2021
Reviewed: 19 September 2021
Simona-
United StatesThe location was great, very clean, also a great staff.
Stayed in July 2021
Reviewed: 19 September 2021
Michele
United StatesThey did not have my reservation upon check but were quick to help!
Very clean, friendly staff
Stayed in September 2021
Reviewed: 15 September 2021
Mary
United States$10.OO charged for parking in Hyatt lot.
Loved location and breakfast.
Stayed in September 2021
Reviewed: 14 September 2021
Christopher
United StatesCharge for parking. Told every hotel does this. Perhaps time has come to leave the herd behind.
Stayed in September 2021
Reviewed: 11 September 2021
Julia
United StatesNothing to complain about.
We liked the great location close to restaurants and shops. The hotel was modern, nice lobby and bar, loved our room with pull out couch, good breakfast and nice outdoor pool. We stayed at several Hyatt Place Inn on our trip and they all were excellent. They also are dog friendly, which we will keep in mind for future trips with our dogs. They have cleaning protocols in place for civil and we felt safe staying there.
Stayed in August 2021
Reviewed: 11 September 2021
Hagopian
United Statesthe bed was completely worn out
Stayed in September 2021
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