N/A

The room was spacious, and the environment was quiet at night's

Stayed in August 2024

You have to pay to park and it's not told in the description that they charge a $10 fee per day and they tell you that it's because it's being done by a third-party. This should be told upfront. The comforters are a bit worn. The breakfast was adequate after the first day we skipped it.

The rooms are spacious. The facility is nice. the beds are comfortable. The staff is very nice.

Stayed in August 2024

Breakfast is always good here. Eggs and potatoes are available with the other options. I just wish they would bring the omelette maker back. Haven't seen that service since the pandemic. Beds are comfy. No pests or rodents have ever been seen by me. I've been coming here for years. Never seen em. Coffee, cold water, and hot water for tea is available all day in the lobby/food area. It's a great stay honestly.

Stayed in July 2024

Had a shuttle from the airport. Breakfast was good friendly staff. Was stuck when my flight was canceled.

Stayed in August 2024

The mattress on the pull out sofa needed replaced, there was a metal bar that ran through the middle of the bed, very uncomfortable and I'm not one to complain. They have a huge parking lot but now they are charging $10/night :-(

It's a good stay for a girls trip, especially with the outdoor pool on a warm summer day.

Stayed in July 2024

I have not got my $50 deposit back. Haven't been refunded and it's more than 1 month already. Room was never cleaned for the 4 nights i stayed there, though they kept changing the towels in the bath.

Everything about the hotel was amazing, ranging from check-in, the staff, the location...very close to Dulles Airport and breakfast was great. I enjoyed the swimming pool, very clean. I will recommend this to friends

Stayed in June 2024

Noise from bars

Great location hotel great

Stayed in June 2024

Clean, nice and helpful staff.

Stayed in June 2024

See above.

Room was clean and comfortable. Staff was not attentive or friendly. There was only 1 gentleman that was extremely helpful and friendly and unfortunately I do not know his name. Breakfast was OK - nothing exceptional. Coffee area was not well kept and was not convenient to more than one person at a time.

Stayed in May 2024

all was good

nice hotel close to airport rooms are a suite type very comfy beds usual breakfast stuff nothing special ideal hotel if you flying dulles

Stayed in February 2024

None

Room

Stayed in February 2024

There is nothing to mention.

Overall experience was very good.

Stayed in January 2024

Pillows were to flat no late check out and we had to pay for parking each night but couldn’t find a park until the event was over they were having inside the hotel

Location & bed was comfortable

Stayed in February 2024

NA

Nice location and friendly staff

Stayed in November 2023

Nothing

Amazing customer service experience and a great fitness center.

Stayed in October 2023

They don't Have Free Parking.

Breakfast was average , The room was very spacey .

Stayed in January 2024

lighting was poor in the rooms. They were the cheap LED light bulbs in every fixture were low intensity and cool white. Parking was difficult during the weeknights. They charge $10.00 per night for parking your vehicle and we never expected that to be the case since when we stayed at this particular hotel location before there was not a parking charge in place.

The location was good for us since we knew the area and knew exactly where we were going to be located by staying there at this hotel.

Stayed in December 2023

Everything was excellent. No complaints.

The room was spacious and had its own mini kitchen which was perfect as we arrived late and had to order in. The breakfast was excellent and I really appreciated that most dishes and silverware were reusable so that not everything was going into the trash.

Stayed in October 2023

We stayed here after TSA made us miss our connecting flight, conveniently close to the airport. we booked and 15 min later the shuttle was there to pick us up, we wanted to go out and explore, they stored our luggage safely.

Stayed in November 2023

Paying for parking. That needs to be looked at.

Stayed in August 2023

No criticisms of the Hyatt Hotel - it provided what was advertised on the booking.com website

We decided to book a hotel room near the airport to cater for any weather-delayed trans-Atlantic flight and the expected long queues at US Immigration, and then move into Washington DC the next morning to start our USA holiday proper. The Hyatt House Sterling was chosen for its location together with its free shuttle, plus its price. Good tip - go to Dulles information desk in Arrival Halls and they will ring the hotel to call for the shuttle (from Stand 2G outside Arrival Door 6). A perfectly good room to rest and recover from the trans-Atlantic flight and the long immigration queues. The bar was undergoing renovation (rebuild) during our arrival in USA and so we were limited to using the adjacent StreetZ convenience shop at the gas station (50 metres away) for food on our first evening's stay - just adequate for two tired travellers. On our second visit some 3 weeks later (to depart USA next day, again as trans-Atlantic) the bar was 'up & running', with a good selection of snacks and full evening meals - a very pleasant evening spent in the bar that night. Breakfast was the standard America breakfast with a hot option (scrambled eggs, bacon, etc) - perfectly adequate with good service. We made a good choice in the Hyatt Hotel Sterling for our two transit night stops - we would use it again if transiting through Dulles.

Stayed in August 2023

Not one single water bottle was given to me, so you had to pay between 3 to 6 dollar for a water bottle depending on the size. Quality of breakfast was subpar.

Shuttle service from and to the airport

Stayed in September 2023

Paying parking fee

Stayed in September 2023

I stayed for 2 days and your didn’t clean my room

Stayed in August 2023