525 United Street, Downtown Key West, Key West, FL 33040, United States
#42 of 48 B&Bs and Inns in Key West
Guests' ChoiceBased on 1061 hotel reviews
7.5Cleanliness
7.9
Comfort
8.0
Location
9.0
Facilities
7.7
Staff
8.3
Value for money
7.1
Free WiFi
7.7
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End of dialog contentReviewed: 19 June 2024
Felix
United StatesThe facility as a whole was dated and in need of repairs the room was tiny and in need of repairs and not sure what the pricey resort fee is for you can find a better place for cheaper
The location and pool
Stayed in June 2024
Reviewed: 16 June 2024
Dodič
SloveniaThe location and the pool were amazing. Breakfast was a bit poor, but you get free wine and snaks for happy hour, which is very nice. Room was clean and spacious enough.
Stayed in June 2024
Reviewed: 15 June 2024
Cheryl
United StatesAs a diabetic would love to of had a few choices for breakfast. Please add atleast some sugar free syrup or more protein options. Our t.v. did not work . And the walls needs some attention. Re taped and painted.
Good location. Quite. Lived the hot tub and pools. The wine and cheese was very nice
Stayed in June 2024
Reviewed: 15 June 2024
Pamela
United StatesThe sheets need to be larger (deeper) as they were off the bed every morning.
Loved the pool and the contintental breakfast.
Stayed in June 2024
Reviewed: 5 June 2024
Becky
United StatesSheets that actually fit and stay on the bed. Ours kept coming off the mattress.
The happy hour with cheese and crackers every day was nice. Nice option of pools to pick from. Staff was always freindly.
Stayed in May 2024
Reviewed: 2 June 2024
Michelle
United StatesHot. No thrills
Location
Stayed in May 2024
Reviewed: 2 June 2024
Washington
United StatesRoom was smaller than I expected.
Location was perfect. Staff was friendly. The pools are beautiful.
Stayed in May 2024
Reviewed: 23 May 2024
Nicholas
United StatesNo full size mirror, bathroom was not cleaned well
Huge balcony, comfortable bed, air conditioning that kept up in the heat
Stayed in May 2024
Reviewed: 18 May 2024
Joseph
United StatesBad water pressure, but it did the job
Friendly staff. Comfortable rooms
Stayed in May 2024
Reviewed: 9 May 2024
Mike
United StatesThe shower needs better water pressure
Really nice pool areas Staff was great
Stayed in May 2024
Reviewed: 6 May 2024
Shannon
United StatesThe room was just that-a SMALL room. The bathroom door hit the little bedside table when opened not even half way. Barely get around the bed without hitting a knee or stubbing your toe.
Close to everything to walk to
Stayed in April 2024
Reviewed: 5 May 2024
Colin
South AfricaRoom was very small
Friendly staff and convenient location
Stayed in May 2024
Reviewed: 4 May 2024
Robert
United StatesLocated in a great spot.. easy access to local restaurants and bars.. 1 block off Duval street
Stayed in May 2024
Reviewed: 2 May 2024
Jason
United StatesThe rooms need a little help… updating… painting… the floor was a little spongy
Location…. Nice grounds… good breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Xenia
United StatesThe room was tiny and needs to be refreshed at some point. The sink was rusty and the walls had a couple stains, also just didn't look very appealing. Everything seems a bit old in general. The AC was super loud and it was a bit noisy sometimes.
It was a cute lovely hotel with friendly staff and a great location. It was easy to rent bikes which made exploring the island super easy. Even though it was super expensive especially considering the price performance ratio, it was still cheaper compared to other hotels in Key West. The breakfast wasn't special but okay, also we got free coffee/ hot chocolate / tea all day. Besides that, there was a happy hour with white and red wine, nuts, cheese and crackers for free, which was a great snack option! The two pools were clean and there was a hot tub as well. The area felt safe and was super close to the Duval Street, which was a must-visit- lime pie highly recommended! It took us 15min by bike to get to the beautiful Smathers Beach, also highly recommended and the best beach we've seen in Key West! The Zachary beach was a 30 min walk but not recommended- very rocky, not for free, smells fishy. All in all, an okay hotel but great if your priority is exploring the area!
Stayed in April 2024
Reviewed: 20 April 2024
Colleen
United StatesCouldn't control the temp in the rooms. The temp WAS comfortable for most, but I am always cold and love the warm air in the keys with less ac. Most folks would LOVE that the rooms were kept cool, but I on the outside of normal on that one:)
The staff hands down, they are all fantastic, friendly and helpful. Beds and rooms were super clean and comfy . Pool and hot tub area was beautiful.
Stayed in April 2024
Reviewed: 19 April 2024
Stephen
CanadaRoom could use some Reno’s.
Good location, nice pool, good breakfast.
Stayed in April 2024
Reviewed: 16 April 2024
Alyssa
United StatesThere was no fan in the bathroom and it was not cleaned thoroughly. Also the air conditioning was not the best.
Beautiful property, good breakfast, nice pool and hot tub. Location was wonderful!
Stayed in April 2024
Reviewed: 14 April 2024
Chris
United KingdomNothing
A lovely big place right near the sea front and the furthers point in the US. Comfortable and clean with a pool
Stayed in February 2024
Reviewed: 11 April 2024
Jessica
United StatesOur room was perfect. Small but a closet for storage and a "bonus space" with the mini fridge and desk two chairs. Pools were very pretty and well maintained. Pool that was supposed to be heated was not as heated as we would have liked but enjoyable nonetheless. Perfect location. We walked everywhere. Everything is very clean and well maintained. We did not have the breakfast or the happy hour so I cannot comment on that. We will DEFINITELY stay again for the price. If youre looking for the Ritz dont come to Key West at all lol. These buildings are old. It's part of the charm!!!!
Stayed in April 2024
Reviewed: 11 April 2024
Michael
United StatesRoom size was TINY. No place to store anything, shelving, floors were warped and rotted underneath. Lamps didn't work well and rusted. Not the value expected
Grounds, location, pool, breakfast offering
Stayed in April 2024
Reviewed: 7 April 2024
Stults
United StatesWindow air conditioner lacking. Breakfast was lacking. Waffles/breads/bagels/toast/yogurt was OK but breakfast lacked protein. Staff not always present at the front desk and long wait for service.
Room very quiet. Water pressure in shower great. Pool/hot tub nice. Staff courteous and helpful w local information. Great location. Good wine and cheese happy hour. Free daily bottled water was much appreciated. Adults only environment great.
Stayed in April 2024
Reviewed: 6 April 2024
Nicole
United StatesA bit dated
Great location
Stayed in April 2024
Reviewed: 2 April 2024
Traveler
CanadaGreat staff, great location, clean rooms, floors were soft in the rooms be careful where you step
Stayed in April 2024
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